Fresco

Hi everyone,I'm encountering a persistent issue with Adobe Fresco. Here is the exact sequence of steps I follow:1. I open Adobe Fresco on my device（iPad pro）.2. I click the "Sign In" button and enter my Adobe ID (email) and password.3. The app shows a message that login is successful, and then I wait for a moment.4. A small loading/processing window appears briefly and then disappears.5. Immediately after that window disappears, I get an error notification saying: "Your account does not have the required permissions" – and I cannot proceed to use the app.I have already tried restarting the app and rebooting my device, but the same error occurs every time.

My photo icon is missing from my tool bar? How do I add it?

I’m using free Fresco on my ipad pro 13 inch. I’m supposed to have 5gb cloud storage. I recently got told it was full but after some cleaning up, I realised the rest of my remaining files only amounted to less than 1gb storage. Still, Fresco says I’m using 4.7gb storage.So where is the other 4gb coming from?Things I tried that didn’t work:Deleting brushes Permanently deleting files on the cloud storage website Signing out then back into my accountHopefully someone solves my issue soon. I’m an art teacher and use this app to teach students due to its features and accessibility, so it’s kind of an important issue.

I’m using the free version of Fresco on my ipad pro 13 inch. I’m supposed to have 5gb storage and it said my storage was full, but after cleaning up I found out that all my remaining files only amounted to less than 1gb and the cloud still says I’ve used up 4.7gb.So where’s the other 4gb coming from?Things I’ve tried that didn’t work:Deleting brushes. Barely cleared up any kind of storage Signing out then back into my account Permanently deleting files on the cloud storage websiteI hope someone helps solve my problem soon. I’m a teacher and I use this app to teach students so it’s an important issue to me.

Like and it’s making me so frustrated. Just imagine how it feels to work mad long on something just for it saying, “YoU cAn’T oPeN tHiS” for a stupid reason, sorry not trying to be rude but.. 

Like and it’s making me so frustrated. Just imagine how it feels to work mad long on something just for it saying, “YoU cAn’T oPeN tHiS” for a stupid reason, sorry not trying to be rude but.. 

Like and it’s making me so frustrated. Just imagine how it feels to work mad long on something just for it saying, “YoU cAn’T oPeN tHiS” for a stupid reason

Windows 11, Adobe Fresco 5.7.0. "Import and Open" no longer opens JPG, JPEG, or PNG files. The file picker closes immediately after selecting an image. Dragging images into an existing canvas works normally. Reinstalling Fresco, resetting permissions, changing file associations, and testing different images did not resolve the issue. The file picker does not show recent downloads, and the folders appear to be empty when clicked on. I was able to import properly only once upon installing Fresco and it has not worked yet, even when trying to import that same JPEG. It allows me to search up the name of the file, but when I press Open it simply exits out of the file picker back to the Hime page without doing anything. 

Hi,I see that some people have an icon for changing brushes while in full-screen mode on YouTube. However, I don't have any tools available in version 7.5 of Fresco for iPad. Was it removed?

Hi.I see that some people have an icon for changing brushes while in full-screen mode on YouTube. However, I don't have any tools available in version 7.5 of Fresco for iPad. Was it removed?

Hi,I’m using a 13-inch iPad Pro (M5) with an Apple Pencil Pro, running iPadOS 27 Beta.After updating to iPadOS 27 Beta, my Apple Pencil Pro randomly disconnects while drawing in Adobe Fresco. It happens in every file with the default brushes.The Pencil works perfectly in other apps like Procreate. I’ve already restarted my iPad, re-paired the Apple Pencil, and reinstalled Fresco, but the issue persists.P.s I’ve already checked all the settings, restarted my iPad, re-paired the Apple Pencil, and reinstalled Fresco, but the issue still persists.

I recently updated my adobe fresco app on the ipad.  I then realized I had still been working under the old login/business account. To prevent cloud migration issues, I stored everything local on the ipad (cloud is wiped by my enterprise).In the meanwhile there has been a new enterprise agreement. Not realizing this will affect locally stored data, I updated the app. Since then, I can only access the new account. Of course, without local data.  My admin has been able to temporarily switch my licence back to the old account. However, Fresco has identified this as a “new” account and the locally stored data is not visible. There is nothing in assets, there is nothing locally in the ipad/files/fresco data (except my personal account data)  Any chance I can retrieve the data? 

I download the ios 27 beta for my ipad air 13” so i notice that i cant draw with apple pencilpro in this adobe fresco app please help me 

All of a sudden it is not possible anymore to rearrange/move layers. When I press the layer with either my finger or the Apple Pencil and try to move the layer it shows the open space where the layer is supposed to go but doesn’t move there. I even tried to reinstall Fresco but no change. 

For some reason as of a few days ago all my most recently opened files keep disappearing on my ipad after I open them in adobe fresco. For example I started a new project yesterday, saved it and when I was going to start working on it today it was neither in the recent files nor under the tab under your files. Every time I open a file, even old ones if I save it, it disappears when I go in to use the app the next time.  I have tried as many other boards suggested to log in and out of my account but it did not change anything. The problem still is happening. I can however see the files for example in adobe express or photoshop. But not in the fresco app. How to I open and see them in the app again so I can keep working on both new and old projects without them disappearing from fresco.Device: Ipad air ver 26.5.2.Fresco version 7.4.2Files do show up on: https://www.adobe.com/files/cloud-documentsImages of my fresco: Here we see my most recent projects that I worked on that are now missin

Is there a way to expand your selection in Fresco? When I select my pencil layer with the magic wand, in PS, I usually expand the selection so the colour on the layer beneath it goes right under the pencil line but I can't seem to do this in Fresco which makes life harder! I know you can transform/scale it but it doesn't work the same way as expanding outwards.Am I missing something as I'm new to Fresco or is it not possible?Thanks in advance! 

I created an artwork in Adobe Fresco on my iPhone while signed out. When I tried to export it, Fresco prompted me to sign in. Immediately after signing in, the artwork disappeared from the canvas and is no longer in my gallery. I did not uninstall the app, switch devices, or clear any data. Is there any way to recover the local document or access diagnostic logs? Please answer ASAP I worked on this for 3 hours didn’t know I had to sign in…

Hi, I'm experiencing a 100% reproducible crash in Adobe Fresco when starting the app. It closes before I can interact with the interface at all (I can't even open Preferences or send the crash report from within the app itself).Fresco version: 5.7.0.1447 (also reproduced on previous versions)OS: Windows 10.0.26200.8655Troubleshooting already performed (no success):Clean reinstall of Fresco, tried on 3 different versions. Adobe Creative Cloud Cleaner Tool ("CC Apps" option). sfc /scannow — found and repaired corrupted system files. DISM /Online /Cleanup-Image /RestoreHealth — completed successfully. Verified .NET Runtime (CoreCLR 6.0.28) — already up to date. Fully uninstalled Wacom tablet driver, confirmed removed in Device Manager and Windows Services. The crash persists identically, even with the tablet unplugged for months and no third-party pen/touch drivers installed.The crash doesn't seem related to RAM/VRAM, GPU, system corruption, leftover install files, or pen/tablet input dev

Hello there, I have a yearly subscription on the fresco and the associated photoshop app. Now all of a sudden all my fresco maps on my ipadpro are gone except some individual files, but the maps are still in the associated photoshop app, how can I get my maps with loads of work back in fresco? Please help! 

Hi, I’m having an issue with Adobe Fresco. There is an invisible horizontal area where my brush strokes don’t register properly, as shown in the attached video . The strange thing is that this area seems to stay fixed in the same position on the screen rather than on the canvas. When I move (pan) the canvas, the location of the dead zone appears on a different part of my drawing because the canvas moves underneath it. For example, if I move the canvas upward, the dead zone affects a lower part of the drawing, and if I move the canvas downward, it affects a higher part. Has anyone experienced this issue before? Is this a known bug or is there a way to fix it?

nao consigo utilizar o adobe fresco por conta deste problema que nao consegui resolver

Hi everyone,I'm experiencing a persistent issue with Adobe Fresco on Windows and I'm hoping someone from Adobe or the community can help.System behaviorThere are two different errors depending on what I do:1. Opening an existing documentWhen I try to open any recent Fresco document, I receive this message:Problem opening documentFresco is unable to open this document. Please contact support.(Screenshot 1 attached.)2. Creating a new documentIf I create a new file instead, Fresco shows this error:PSD opening error(ErrorCode -2005270523 "HRESULT error: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.")(Screenshot 2 attached.)Strange behaviorThe issue is not 100% consistent.If I completely close Fresco and reopen it several times, there is a chance that it starts working normally. However, after using it for a few minutes, the exact same errors return. At that point I can no longer open existing files or create new ones until I res

I'm having a persistent issue where Adobe Fresco completely freezes at the "Creating new document..." loading screen. It also freezes when I try to use the "Import and open" option. I am unable to enter the canvas at all.My PC specs are well above the minimum requirements, and other Adobe apps (Photoshop, Illustrator) are working perfectly fine.What I have tried so far (none of these worked):1. Updated Adobe Fresco to the latest version (v 5.7.0).2. Reinstalled older versions of Fresco, but the same issue occurred.3. Performed a clean uninstallation and reinstallation of the Wacom tablet drivers.4. Disconnected the Wacom tablet and tried opening/creating a document using only a standard mouse.5. Verified that Hyper-V and Windows Hypervisor Platform are completely turned off in Windows Features.6. Deleted the Fresco preferences folder inside %localappdata%\Packages\Adobe.AdobeFresco... to reset the app.7. Temporarily changed the Windows Region settings to the United States.8. Checked Wi

Hi all,it's impossible for me to report a bug in my country, the whole report side is not working so I'm hoping someone from Adobe sees this. When exporting Fresco files that have vector layers into Photoshop, resizing the image or scaling it distorts the proportions in random ways. I have to manually go into every vector layer and fix this. See my video attached for an example.  I can make the layers pixel layers, that usually solves the problem but defeats the purpose of the vector layers. 

Hello,  i'd like to know if there is a way to draw a perfect circle in Fresco (or a square) for iPad? Is there any shape tool? or anything else to do it? If not, maybe it would be great to add it on the next update, it can be really helpfull for the first sketches. Maybe a tool like in Procreate since Fresco seem to be a direct competitor to Procreate. I love Fresco but with this tool i would love it more;-) Thanks a lot! j.   [Renamed by Mod]