Lightroom ecosystem (Cloud-based)

消しゴムツールがアプリのアップデート後消えた。お金払ってるのに使えなくなるのはおかしい。どうにかならないですか？

Using a keyboard with an iPad Pro - when copying a photos settings using cmd-c the dialog that pops up no longer closes upon pressing enter or return. You have to hit the X or the confirm. This has never been the case. Version 10  

I want to change my account settings in the Lightroom app. But every time I click on the user account, the app crashes immediately.   iPhone 14 Pro Max iOS 18.1 Lightroom v. 10.0.1 450863/171   App-Settings -> Account -> Crash

Hello,    After the update 8.0 the Tone setting is not resetting back to 0 even if you double click on it or right-click>reset all values.    Also, you can't input the desired value by typing it.      It happens in both MacOs and Windows.   Anyone else having this issue?   

Version: 8.0 Windows 11 Pro 23H2   Hi,   in Lightroom CC v7.5, I was happily importing H.265 (aka HEVC) into Lightroom straight from the Camera.  Now in v8.0, this no longer works, sending me on a wild goose chase to install HEIC and HEVC extensions, costing me 1 USD. (ok, I will survive, but still).  Despite installing all that, it still doesn't work.  Going back to v7.5 restores the ability to import H.265.  I am happy to provide a sample file.   Steps to reproduce: 1) update to v8.0 2) create an H.265 recording on OM Systems OM-1 3) try to import said file   Expectation: Import preview shows thumbnail, allows to select the file and import makes the file available in Lightroom CC eco system   Actual: Thumbnail is black. On hover, shows an error about needing HEVC extension

Hi, I noticed the point curve anchor point options are gone in LR (cloud-based) 8.0. See the attached screenshots for a comparison between 7.5 and 8.0. Can you confirm if this is a bug that will be addressed in the future, or if the feature is deliberately removed from LR from now on?   If it is deliberately removed, I think it would be a bad design because (1) it made the previous edits incompatible with the new version because you cannot see or adjust the anchor points and (2) the anchors are quite useful for selecting the image regions to perform adjustments on. I am sticking with 7.5 for now and will not be upgrading until this issue is properly addressed. 

After update Lightroom from 7.5 to 8.0 on macOS, entering filename in filter bar to search photo is broken. No matter the full file name nor part of it. Lightroom 7.5   Lightroom 8.0   Please fix this issue.  

Hello, I hope this information reaches Lightroom engineers at Adobe.   Lightroom CC 7.5 stutters when panning with a mouse polling rate set over 125hz, using an Nvidia graphics card for acceleration. It works smoothly when set at 125hz or below. This is only an issue when graphics acceleration is used.   Windows 11 23H2 Build 22631.4169 Nvidia RTX 4080 Driver 561.09   I would appreciate if this was confirmed and planned for fixing. Please understand that it is very annoying to have to switch to lower polling rate just to use Lightroom.

Hola, una vez editada una foto, cómo puedo compartirla sin perder la edición y la calidad?

Importing photos from WhatsApp into Lightroom Classic is not working. It used to work well before. I'm using Samsung A52a. Have there been any updates to Adobe (Bridge, LR, PS) that could be causing the issue with transferring photos from WhatsApp to Lightroom not working anymore?

I am trying to apply the Lens Blur feature to a photo. Upon clicking Apply, it says that it needs to update the AI settings. I click "Update" and the Update counter progresses to 100%, then says "Something went wrong". Can you please help? At first I was suspecting a firewall or something, but then it wouldn't be able to reach 100% before failing, right?Here is my System info:-----------------Lightroom version: 7.4.1 x64 [ 20240625-1512-ca1977c ] (Jun 25 2024)NGL Version: 1.37.0.9WF Version: 6.4 b041ae4VF Version: 1.0.139HIL Version: 40409CAI Version: adobe_c2pa/0.9.3 c2pa-rs/0.31.0Operating system: Windows 10OS Version: Windows 10 Home (2009)Application architecture: x64System architecture: x64Computer model: LENOVO 81YQ / AMD Ryzen 3 4300U with Radeon GraphicsLogical processor count: 4Processor speed: 2,6 GHzBuilt-in memory: 7322,7 MBReal memory available to Lightroom: 7322,7 MBReal memory used by Lightroom: 1930,2 MB (26,3%)Virtual memory used by Lightroom: 5559,0 MBMemory

I’ve encountered significant performance issues using Lightroom on my iPad Pro (M4, 11") when working with 60MP DNG files from my Leica M11.To maintain a reasonable editing workflow, I’ve resorted to pausing sync before downloading images from my SD card. This allows me to complete edits without extreme delays. However, once images are synced, editing slows down drastically—functions often become unresponsive, and in many cases, the app stalls entirely.As a temporary workaround, I’ve started restarting Lightroom every time I need to edit a synced image. This means restarting the app for every single image, which is incredibly frustrating.Thanks to a suggestion in this support thread, I’ve learned I can batch save images to my device as JPEGs, but only after performing a full restart on the iPad.These issues only began after a recent update about a month ago. Previously, I had no trouble editing these files, even at their large size.As a daily user of Lightroom, this has significan

I was having trouble getting watermarks on my images using Lightroom for Android. Somebody gave me a little help and told me to try something and it seemed to help but the other night I was out and I took about 20 or so photos with my Google pixel 9 Pro and when I got home I decided to edit them and then add the watermark with Lightroom. I followed the same steps on each photo and about half of them worked and half of them never got the watermark on them. So it just doesn't seem to work consistently and I don't know why. I would really love it to work very well each and every time because quite honestly that's pretty much the only time I use Lightroom.

I suddenly got a problem with synch from Lr Mobile/Cloud to Lr Classic. No images will synch that way. The opposite works fine. Tried all the classics, shut down/start up (both program and computer) tried to rebuild the synch data and checked that there is no images stuck in the synch activities. Everywhere (both desktop and mobile) says it's all synched and ok. All programs up to date. So, can't really figure out what to do or what causes the problem.

I'm struggling to figure out how to use Lightroom on my iPad to pick out the images that I want, then delete the images I do not want from files on the iPad.I can delete them from Lightroom and Lightroom albums. But how do I delete themfrom the folder on my iPad? 

Hi, I’ve been trying to find a solution to my issue but haven’t had any luck. I currently have 1TB of cloud storage, but I can’t find an option to purchase additional storage. The “Add Storage” option doesn’t appear on my Manage Plans page, and none of the available upgrade options offer more than 1TB. How am I supposed to continue using Lightroom effectively when 1TB seems to be the maximum storage available? I’d greatly appreciate any guidance or solutions you can provide. Thank you! Best regards,Sari

Hello, i made a simple program to add some tags and write them to a xmp file named same as the image. I have all the xmp files ready to import but i have the images already imported in lightroom, my objective is to only import the xmp files some how, and to add the metadata from them, i have tested with a new image and if i import .cr3 and .xmp files together  the metadata appears with all the edits, so i tested the file works.My only question is how can i import only this meta data to the existing photos in lightroom (normal, not classic) if possible??I would delete all photos and import them again but  some are edited and then i would need to export the dmg and import it with the xmp file risking on losing some data or to any error to appear.i would appreciate your help deeply, thanks and have a nice day!!

I have a folder with +/- 2000 photos. In LR desk top when I click on it, it initally just shows about the first 64 photos. It takes a minute or so fro the rest to show. This happens every time I open the folder, and always opens to the same place. (64 photos). This is more of an anoyance that anything as the rest do show within. a minute of so. Also this happens just on this folder. It is a subfolder of my main photos folder.

 this is what it shows on mine. I even clicked on the three dots in the upper right hand corner, not in pic, and STILL nothing choice for import. PLEASE HELP, I can not find it.

I can't be downloade subject selecter 

I have been using Lightroom on my iPhone since last summer, I bought presets for it and had so many pictures on it. I decided to try the one week free trial and ever since then everything disappeared. I lost all of my pictures, cannot find any of my many presets, and I don't know what to do. I deleted the app, re-signed into my account, even went on my laptop to try and find these missing pictures and presets. I am so upset, I use these presets for my Instagram and I don't want to have to pay for all of them again.  {Title edited by Moderator for clarity and to aid search queries} 

I was reading up on https://helpx.adobe.com/lightroom-classic/help/migrate-photos-aperture.html where it talks about importing old aperture content into lightroom however when I installed lightroom I do not see an option to import aperture archives/libraries. Is this possible in Lightroom? What is the difference between Lightroom and Lightroom classic? I tried to download classic but it does not appear to have an option to download/purchase - it just routes me to lightroom. My goal is to import my old Aperture archives and then re-export to filesystem-based structure to not be locked in to any specific application. If the only option is to upload the entire archive to adobe's cloud thats not going to work for me!

Hi I use LightRoom on my MacbookPro.Since a few days, when I want to work in Lightroom, I get the message that my "Macintosh HD" is full, and that I need to clear space, or change my local storage settings.When I change my local storage settings, nothing changes, so I get the same message again.So I wander where exactly I can clear space?