Hey there, Sorry to hear that. If checking the box won't work, have you tried resetting preferences. Press Shift at launch to access that capability. You will lose settings, however. I hope the advice helps.   Thanks, Kevin   ... View more

Hi,  I read your post. I am so sorry that you are still experiencing this problem. I will alert the product team once more. I hope we can help you fix this issue ASAP>   Thanks, Kevin   ... View more

Hey JM2017, Thanks for the note. I'll move this into the Ideas forum. I think that's the right move for this thread.   Thanks, Kevin   ... View more

Hi, Thanks for the message. Is the media cache local or on the NAS? If the latter, can you try setting the media cache to a local drive and see if the same thing happens? Check also the media cache permissions or RAID drive access, which have been flagged as potential causes. I hope the information helps. Let us know how it goes.    Thanks, Kevin   ... View more

Hi, I read your note. Have you tried using proxies using H.264 in a QuickTime container? See if that works for you.   Thanks, Kevin   ... View more

Hi, What kind of hard drives are you using? Local or a NAS or SAN? Network speed can often hamper playback and connectivity. Please let the team know what your hardware setup looks like.   Thanks, Kevin   ... View more

Hi, Thanks for the message. I see that your comp panel is not displaying an image. Can you try updating GPU drivers and restarting the computer? Please also try other media and see if that makes a difference. Sorry for the issue. I hope we can assist you here.   Thanks, Kevin   ... View more

Hi, Thanks for the message. I read your note. Sorry I don't have the answer to this, but I'm sure a developer will come along to help. Sorry for the delay in assistance.   Thanks, Kevin   ... View more

HI, I read your message. Sorry you're running into this—sounds really stressful. A few things to try: Restart After Effects and your computer. Clear your disk cache (Preferences > Media & Disk Cache). Try importing the old project into a new AE file (File > Import > File). Check the Auto-Save folder in your Documents—there might be a backup. If possible, open the file on another machine or AE version. Let us know what version of AE you're using and if you see any error messages. Happy to help further!   Thanks, Kevin   ... View more

Hi,  I read your message. The crashing you mentioned is unusual, for sure. Can you try some of these troubleshooting steps? https://adobe.ly/48k6xPX. Let me know how it goes.   Thanks, Kevin   ... View more

Hi Dennis,  Thanks for the question. Let me see if I can ping or loop in a product team member to get you a definitive answer. Sorry for the delay in responding.    Thanks, Kevin   ... View more

Hi, Let us know if @Ernani23050591fe6q's workaround held for you. Sorry for the frustration.   Thanks, Kevin   ... View more

Sure. I can pass it along.    Thanks, Kevin   ... View more

Hi ShaunD, Thanks for the post. Can you show a screenshot indicating the issue? I think a product team member, or I may need to look at that to determine what's going on there. I hope we can assist you.    Thanks, Kevin   ... View more

Hi Kuro, I read about your issue. I heard that you lost your projects. Can you tell us more information about what you were doing when you lost them? Let us now more, so we can help you. Sorry for the frustration.   Thanks, Kevin   ... View more

Hi, Thanks for the question. As I understand it, you can use expressions workflows with Faux Styles, but that isn't supported directly through ExtendScript alone. Hopefully, a community or team member can contribute more to this conversation. I appreciate the question.    Thanks, Kevin     ... View more

Thanks for the feature request!   Cheers, Kevin   ... View more

Hi,  Thanks for the message. Here is the documentation on the topic: https://adobe.ly/3KES8UI;   You use the terms "pan" and "zoom." For me, it is more helpful to think in terms of Position, Scale, and Anchor Point position. It appears that your Anchor Point is not in a standard position at the center of the graphic. Was there a reason you moved it? That may be what's distracting you. I hope the community can help you by providing a better resource than our documentation. Sorry for the hassle.   Thanks, Kevin   ... View more

  Bonjour, I read your issue. Feel free to create a post in the Bugs forum detailing your issue. I would be happy to advocate for you and the French community here. Sorry for the frustration.    Merci, Kevin   ... View more

Hi Barton, You indicate you are trying to achieve a smooth "pan" of an image, which only should use Position keyframes. If you want to scale an image (simulating a camera "zoom"), then that is a bit different since Scale can introduce a perceptual issue that you are describing.   If you're using Scale to change the size of the image, and it's speeding up or slowing down even with Linear interpolation, it's because scale percentages aren't visually linear. To fix it: Space your Scale keyframes based on how fast you want the simulated rostrum camera movement to feel—don’t rely on equal time spacing visually in the keyframe graph to line up with the Position keyframes. Hope that helps.    Thanks, Kevin   ... View more

Most welcome!   Thanks, Kevin   ... View more

Hello Archer, Thanks for the message. I labeled your discussion as SDK so that the Automation Blocks team can see your post better. Make a note of it for the future, please.    Cheers, Kevin   ... View more

Hi there, Thanks for the message. Search bins ignore special characters, so that is why you see this mix up. Try using Adobe Bridge in a workaround: tag your files with custom metadata (e.g., Scene: "Edit 2.0") and filter by that metadata in Premiere. You could also resort to renaming, which you already suggested. Hope the advice helps.   Thanks, Kevin   ... View more

Hey there, Thanks for the message. This does not sound typical. You may want to head to Preferences > Media and choose to delete unused media cache. See if that helps. We have seen some complaints about cache handling with this version. I will ask the team to take a closer look at it.   Thanks, Kevin   ... View more

Hello @marks81797503, Thanks for the question. This is a user to user forum, so I can't guarantee an answer here from the team but I will let them know about it. Other developers do enter into our forum from time to time, as well. As I understand it, you cannot assume that the Render function will be called in sequential frame order. After Effects uses a multithreaded rendering engine, especially with Multi-Frame Rendering (MFR) enabled in After Effects 2022 and later. This means multiple frames may be rendered concurrently across different threads, and not necessarily in order. Since I am not an engineer or a product team member, I will let others describe on what can be done to work around the issue.  I hope the advice helps a bit. Thanks, Kevin   ... View more