Hello @Lic Mariano Lopez, @mark0xx, & @Alaa19271718ze48,
I can understand how frustrating it can be when your browser crashes unexpectedly, especially when used in concert with Adobe applications. Let's work together to resolve this issue. When significant new versions of Premiere Pro are released, it can affect ancillary software that might need updating, which could be at the core of the issue.
Below are some steps you can take to troubleshoot the problem:
Possible Causes
The error code 0xc0000409 usually indicates a stack buffer overrun. This can happen due to several reasons, including:
Corrupted Chrome installation
Conflicting extensions or plugins
Outdated graphics drivers
Malware infection
Troubleshooting Steps
Update Chrome: Make sure you're using the latest version of Chrome. Updates often include essential fixes.
Disable Extensions: Turning off all extensions temporarily to see if one of them is causing the issue.
Clear Browser Data: Clearing your browsing data, including cache and cookies, can sometimes help.
Update Graphics Drivers: Ensure that your graphics drivers are up-to-date, as this can affect performance. If you have an Intel iGPU, please update that driver here.
Driver Selection: If you have a discrete GPU, ensure it is selected as the primary graphics device.
Run Chrome in Safe Mode: Launch Chrome with the "-no-extensions" flag to start without extensions.
Scan for Malware: Running a full system scan with an up-to-date antivirus program can help identify any threats.
Reinstall Chrome: If the problem persists, consider uninstalling it entirely and reinstalling it from scratch.
Check for Windows Updates: Make sure your Windows operating system is fully updated, which may resolve compatibility issues.
Run System File Checker: Open an elevated Command Prompt and run the command "sfc /scannow" to check for and repair corrupted system files.
One user solved a similar issue with an update to an iGPU graphics driver. Read about that here.
If these steps don't resolve the issue, please know you're not alone. For further assistance, you might want to contact Google Chrome support or Adobe Support here. Let us know if any of the steps work for you.
We're here for you! Sorry for the frustration.
Thanks, Kevin
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