Photoshop Elements

When I upgraded to Photoshop Elements 2020, all of my keyword tags disappeared.  I spent a considerable amount of time trying to find them with no luck.  I resorted to reimporting all the photos into a new catalog (luckily, I save the metadata to the files) and now see the tage, but they're all under Imported Keyword Tags.  Can't see any way to change the category from Keywords to People, Places and Events.  I read in another post that that's not possible - WHY?  I also tried to remove some erroneous tags, but there's no longer any way to do bulk tag deletions - WHY?  Any ideas out there?  TIA

Is the 2021 version of the Organizer designed to upload contacts from Gmail or Yahoo to the "Contact Book?"  From what I've noticed, the file type suffixes are not compatible between the Contact Book and Gmail or Yahoo, so uploads via the vCard (.vcf files) are not possible.  Is this correct? The ability to sync with preexisting contact lists would be appreciated.Alternatively, the ability to read directly from a preexisting contact list in Gmail or Yahoo would be great. I was finally able to send photos via Gmail from the organizer after setting Gmail to work with "less secure" programs (which it cautions is not a good idea), such as Photoshop Elements. There is a dual authentication/password workaround - haven't tried it yet.  But why? I'm surprised that after 10 years (Elements 9) Adobe has done no better with this feature. Many significantly less robust image editors have more intuitive and workable photo email utilities than this.

Just purchased a new iMac with Big Sur. After the update last night Photoshop Elements 13 won't open. Worked fine before. Thanks.

I have had an unacceptable amount of problems with Elements 2020. The most serious is that this program seems to have eliminated the ability to burn images to a DVD disk. My question is: if I purchase Photoshop Elements 2021, would I have the same problem?  I am not going to buy the software only to get the same problems I am having now.

Adobe Photoshop Elements 2021 cannot rotate HEIC images. It appears that the 2020 versions also lacked this ability.Developers, please add the ability to rotate HEIC files! Converting the file to a legacy format is not an acceptable solution!

I'm using Adobe Premier Elements 2020.  I would dearly appreciate it if a "sort by file" function was available.  Yes, I can go to each file to view its contents, but it would be very helpful to have the photos in the organizer to appear in the file order for easier  scrolling.  Also, when doing a specific search, say all photos from March 2010, if they were sorted by the file I could determine more easily where the files are located and if they should be moved to a more appropriate file.   Please add this function to the drop-down menu:  Sort by Newest, Oldest, Name, Import Batch, FILE.  

Hi everyone.  This week I purchased a new Mac running Big Sur, I have gone to download Elements 2019 and I get to a point where I select which version have a used and then try and launch Elements howver a box appears saying the file is corrupt. I have tried downloading it again and again with no luck. Is their a bug with Elements19 not able to run with Big Sur? 

Since updating to PSE2020 I can now import also HEIC images, but when trying to rotate the portrait files, a pop-up window appears:It saves the rotated image and keeps the landscape image as well.Besides losing the high efficiency storage mode, I also have now two files of which one is useless and needs to be deleted. So until Elements can edit HEIC images (display mode setting) there should be a checkbox to allow Elements to delete the HEIC wrongly displayed file together with rotating and writing in one of the optional formats, so that one can rotate multiple HEIC images with one click.

what has happened? I selected my images to burn to a disk. I clicked on move to and get a dialog box that wants me to choose a location. the only option is OS ( D ). I do not want to back up the files to the opperating system, I want to back up files to a dvd disk. where is the dvd option? right now, I am not able to burn to a physicial disk. why are you not allowing me to use the dvd drive? I have windows 10 computer.

I have a License for Elements 2019. I now want to close down the PC it is currently on and download to a new PC. I tried the suggested link and only got offered 2020 and 2021. Where can I get 2019 and do I need to deactivate my 2019 on the old PC; if so how do I do that? Any advice please?

I have Adobe Photoshop Elements 10 and Windows Pro version 2004, OS build 19041.685 with Windows Feature Experience Pack 120.2212.551.0. I can enter into "Organize" portion of Elements 10 but I can't enter into "Edit". It brings up the Adobe Software License Agreement, butif I hit the accept button it processes then brings up the license agreement again. No matter how many times I hit the accept button. I there any updates I can use to fix this problem? I have not tried to reinstall software yet.

Does the working catalog for PSE (20) have to be on the computer's drive or can it be located on an external HD?  Over time, I imagine the working catalog would get quite large and outgrow the storage on the computer.  Isn't it possible to simply have the program on the computer and just have the ext HD connected whenever editing?  I would prefer to have all the media on an external drive so as not to run the risk of running out of room and to keep the computer running faster. Thanks. 

I just started shooting in RAW.  I used a Canon EOS 60D and loved it.  I received a Canon EOS 90D and was testing it out.  It will not allow me to upload images to edit.  It says that it does not recognize the file.  The 60D used a CR2 file and the 90D uses a CR3 file. It was recomended to download DNG converter but that did not work.  I can't belive that I just spent over $1000 and cannot use ths to edit my files.  I have updated PHotoshop Elements and PRemier 2018 as well.  Any help on how to edit these raw photos?

I am using PSE 2020 on a Windows 10 PC. I have a few images that I downloaded from Adobe Stock. How can I add them to PSE so they can be sellected in the Graphics > Backgrounds panel? 

I have purchased PS E 2020 through Windows Store.I can't get my plugins from Alien Skin Exposure X4 to work. PSE does not appear as an option during the installation of Exposure, and they do not appear under Filters in PSE, no matter what I do under Preferences - Plugins.I know that the PS E-app is installed in the hidden, restricted folder WindowApps in Program Files. I have removed the restrictions and taken ownership of folder and the subfolders, before I tried uninstalling PS E and then reinstalled. All in vain.I've read that plugins are easier to get working if PS E is not installed through the Windows Store, but is downloaded from Adobe and then installed.So, after alot of explanation: Is it possible to reuse the serial and how do I do it?Thanks,Ole

I'm running MacOS Catalina 10.15.7, and bought PSE 2021 because earlier versions of PSE stopped working.  Now PSE 2021 freezes when I try to open editor either fron Organizer, or by simply starting Editor.  Does anyone know how to fix this?

I have just upgraded my Photoshop Elements to 2021 version on Windows 10 PC and now whenever I try to open the Organiser my whole computer freezes and the only way I can get out of it is to shut the whole computer down using the on/off button. I am unable to use Task Manager to close any windows. The whole machine becomes totally unresponsive. I have tried to rest the preferences and this worked once and then it crashed again. I have also uninstalled and reinstalled the software and still the same problem.

I downloaded and installed Premiere Elements 2020 on my MacBook Pro (2016), OS V. 11.1, Big Sur, today. The Homescreen opens to launch the Organizer, Photoeditor and Videoeditor. When opening the Videoeditor (Premiere) a loading messages comes up for a while but the Videoeditor/Premiere never opens. (It works for the Photoeditor/Photoshop). Please help

Hello Everyone,I am having trouble installing PSE 2020 on a brand new Win 10 Home 64 bit version 1909 computer.I downloaded the installer from my Adobe account.On the first 3 attempts the installer became stuck at various percentages of installation - 42%, 14%, 9%.I did a Windows System Restore to just before the first attempt.Subsequent attempts now result in "Error 501" saying Photoshop Elements cannot be installed now with no other details as to why.I Googled Error 501 and it tells me that a resource that the installer needs to modify is currently used by another app and to check the PSE installation log file to see which app to close.I cannot find the log file anywhere.  Can someone please advise where it is located?Computer Details:Win 10 Home 64 bit version 1909CPU: Intel core i7 9th GenRAM: 16GBVideo card: NVIDIA GeForce RTX 2060 with 6GB dedicated video memoryPSE installation is onto a SSD.Can anyone please advise on how to fix this installation issue?Any help or sugg

I'm trying to install PE 2021 on pc running Win10 (fully updated), I've owned a previous version but it's not installed on this machine. After selecting the 64bit version & downloading the installer, it runs up to about 2% and then crashes "Install failed Restart required" I have restarted umpteen times and still it does the same thing, I've delted all old copies of the installer and started afresh TWICE and still it does the same thing...  I've spen the last 20 minutes trying to get a phone number for Adobe support but I think it would be easier to contact Trump at the White House as it seems to be a closely guarded secret ! Is there anyone out there from Adobe that can call me and solve this issue ? Microsoft were absolutely stunning with a different PC earlier in the week, Adobe have failed at the outset...

After installing Photoshop Elements 2021 for mac I cannot open the editor after I enter the serial number. It always says invalid serial number. I bought the software from Staples. I contacted Staples and Adobe support but they're no help so far. Anyone else experienced this problem and found a solution?

Is Adobe Photoshop Elements 2021 compatible with MacBook Air with M1. I haven't seen anything that specifically states whether they are compatible or not. Thank you

I'm trying to find out if I can add a Photoshop Elements 2020 extension to Apple Photos? I use Apple Photos to store all my pictures and I'm hoping that adding Photoshop Elements will be a seemless transition so that I don't have to move pictures all over the place. Being able to open the pictures in Apple Photos, edit them in Photoshop Elements, then save them back to Apple Photos would be phenomenal. I have searched but have not found a difinitive answer. Any help would be appreciated. Thanks...

First, let me say that I am math challenged.:) I have a number of die cuts I need to scan and reduce by 60%. I know I can do it by going into Resize and just changing the numbers for height and width, and making sure they are proportionate. However, I was wondering if there was another way to do it to get it to exactly 60% smaller. (I'm so old, I remember working in a newsroom where the graphic designers had some kind of wheel that they turned that helped them resize the photos...) Many thanks!  

I just installed my PSE 2021 download. When I opened the Tutorials It states, "Photoshop Elements 2019 Overview" Shouldn't it be 2021 Overview?