Premiere Elements

I do a lot of videos, did one 5 days ago.... all of a sudden my elements won't play....It will load video, it will allow me to move cursor, but it will not play

I am using a trial version of Premiere Elements. I exported a video but am unable to run in it in the MP4 format which it is saved.  I checked and I have DirectX 12 on my laptop. However I see a comment that DirectX 12 although installed is not yet running on Windows 10. I have no experience with this sort of thing and would be grateful for advice.

Hi all,I have gone through almost all posts concerning this topic and have followed the recommended solutions. Unfortunately I am still not happy with the result of my exported videos. Here's my setting upfront (I am from Germany, so please excuse if I will be unsing wrong terms or wordings).I come from iMovies and Final Cut Express and working with a Testversion of PE2018 to see if it matches my requirements. I am working with a Panasonic sd909, so AVCHD format. The format parameters of my recorded files are:Format: H.264, 1920x1080, 25 FPS, AC3, 48kHzWhen I start a new project I chose "PAL-AVCHD-Full HD 1080i 25" as settings for my new project, as this is exactely the format I am recording. Via SD-Card I import the files. There is no orange line under the time line, so the setting matches the file I imported. In my recent testing I didn't do any cutting or editing the the clip. I just went to the export function. And no matter which output format I chose, the final file is clearly wo

I have a box copy of Photoshop Elements 15 and Premiere Elements 15 I got a few months ago. I wanted to install it today, but I don't know where my serial number is, and that's what the installer is asking me for. I looked on a support page that said it was on the disk sleeve, but I didn't see it there. I don't know if I put it in wrong or didn't see it somehow, or if it's not on the sleeve at all. Basically, I can't find it.

A few weeks ago, after a windows 10 update, I started getting  a message every time I started my computer that adobeGCClient/adobe.caps.dll was not designed to run on windows or contained an error. This also occurred every time I started either Photoshop Elements 15 or Premier Elements 15. Despite this both programs worked OK..I assumed it related to Adobe Updater and continued to use both programs. I successfully produced a video In Premier last week but today, after the latest Windows 10 update, every time I try to  share a video the the program crashes with the message Adobe Premier Elements 15 Preset manager.dll is not designed to run on Windows 10.The system is no longer usable. What can I do?

The video preview of the clips does not work anymore, it freezes.This problem started a few days ago, without apparent reason (prior to that, everything was fine)Audio preview still works normally.I tried several remedies, none worked. It is NOT a hardware acceleration problem. This is a software problem.Please help. I need to build movies for clients.

A new user here. Just installed PrE 2018. When I select an MP4 from Organizer, the disk usage goes to 100% and just stays there; the movie never plays. It's a video that is about 90 seconds in length.Any help would be appreciated!

HelloI recently upgraded to Premiere Elements 18.Whenever I use a garbage matte on an image that I have also applied a blend mode to, a strange pixelated green outline forms around the border of where I have the garbage matte. I use this technique to add visual effects to my videos and films. I add an image, use a blend mode to take out the background, and than add a garbage matte to trim any unwanted edges, or make the overlay appear to be behind something in the frame. Even when the project is saved to the computer, the green outlines still appears. Sometimes the outline is black, but it is always very thin and pixelated. This essentially makes this effect unusable, because the outline is extremely distracting and looks like an amateur mistake. I did not have this problem when I used earlier versions of Premiere Elements, such as Premiere Elements 13. Let me add that this problem is apparent on blending modes such as darken. multiply, color burn and linear burn, however the blend mod

I am new to video editing, so this is all a learning experience for me...I have 2 books on order.I am trying to import a .MOV file into Premiere 11 and play it, however all I get is a GREEN screen...the audio portion of the file DOES play, so I know some portion of the file is being read by Premiere.How can I get Premiere to show the video portion of the clip?Any help would be appreciated!Thanks,mm

Using Premiere Elements 2018 in Windows 10.  Have a file in which I collected maybe 50 clips.  Suddenly the last few clips show a red preview and will not play.--Restored previous versions of prel file to no avail.--Deleted the Adobe folders in Documents--Deleted the 18.0 file in AppDataReally eager to get this resolved.

I am a Premiere Elements user since six-seven years back in time. No major problems during this years.  I decided today to purchase an upgrade from Premiere Elements 14 to the 2018 version. After that I noticed a LOT OF negative feedback and concerns from users in different forums - based on different reasons regarding slow, poor rendering speed, instable etc  and I am almost afraid of installing it if it can corrupt previous video projects. I am producing a film and has spent weeks editing that film and must eliminate all kind of riskAny recommendations would be appreciated.

I have created a slideshow using Organiser 15. On the Create menu I clicked the 'DVD with menu' button and then added the slideshow. When I clicked on 'next' nothing happened. I then decided to open Premier Elements 15 and clicked 'Add media' but it would not insert the slideshow. Any suggestions will be welcomed. Thanks Steve.

I am currently using PE 2015. Do I have to do a full install of 2018 upgrade and then retrieve the backup file of PE 2015 or can I just do an Upgrade of 2015 to 2018?Thanks for the input.

Hello,I'm planning to move from iMovie to Premiere Elements 2018.Installing the trial version was no problem but my first tests where very disappointing.I dragged some clips (H.264) into the timeline and made some cuts, effects etc.UI and features are all fine but working with the software is horrible.Preview is shuttering even with small modifications.Any ideas how to find out the bottle neck?Best regardsJens

Hallo,ich habe kein Bild im Videofenster im Premiere Elements 10.Ich habe mir eine neue Grafikkarte gekauft, da die alte kaputt war. Es geht trotzdem nichts.Ich arbeite sehr wenig mit dem Programm und kann mich erinnern, dass ich das letzte Mal Einstellungen mit dem zoom gemacht habe und seit dem ging nichts mehr.Das war noch mit der alten Grafikkarte.Vielleicht kann mir jemand helfen, das Problem zu lösen.GrußHermann

I bought the Premier Pro over a year ago and finally have a machine that will run it, but now I have trouble downloading it. It says that the platform is for Windows, but I have a Mac (I also had a Mac when I bought the product). How do I change it?

I recorded some video with a Sony Xperia phone.All of the files were recorded in MP4 format.  I was able to watch all of them on the phone after they were recorded without any problem.I exported the files to my Windows 10 PC.  Some of the files work great in Adobe Premiere Elements (I can see the video and hear sound).Others do not work at all.  I am getting an error that the file is not supported or that there is an issue with the codec.When I try to open the file with the Windows Media Player, I only get a black screen with no sound.I have tried the Handbrake program, and it cannot open the files, either.I have tried changing the extension to mkv, mpg, mov and wav.  None of these work allow me to open the files in Premiere.I have also downloaded the newest Quicktime.  Unfortunately, this will not let me open the files.Help will be greatly appreciated with this.

I have a problem with a disappearing Movie Title.  I load it using Movie Menu, Movie Title Here, put in the title and select Done. I come back the next day all I see is “Movie Title Here” not what I put in.Today I made a preview copy, DVD, to show to a group and when I opened the DVD it did not show the title but, “Movie Title Here”.  I’m glad it was an understanding group.Any thoughts?Thank you.  Cheers! Phil

Hello, I try and import to timeline (I did before) but it says already imported at C/users/myname - but its not there...? Any suggestions, weitd how I cant find file, thks, Jeff

I cannot change the title because 'the file is open'. How do I close this file ?

Error message- The project appears to be damaged, it cannot be opened.

Bonjour à tous.J'utilise Adobe Premiere Elements 11 pour monter mes vidéos.Lorsque je veux intégrer mes vidéos faites avec mon iphone 7, les vidéos filmées horizontalement sont intégrées et fonctionnent sans problème.Par contre, si je veux intégrer une vidéo filmée verticalement, j'ai le message d'erreur (le module d'importation a signalé une erreur générique) qui apparaît.J'ai cherché dans différents forums mais je ne trouve pas de solutions à ce problème.Quelqu'un a-t-il déjà été confronté à cela et surtout quelqu'un aurait il une solution à m'apporter pour pouvoir mettre ces vidéos dans mon projets svp ?Merci par avance

Hi, apologies in advance for the very basic question, hoping someone can help. I have a Lenovo Yoga 3 Pro with the following system:Intel Core M-5Y71 1.2GHz (I know you need 2GHz, but it can turbo up to 2.9GHz)8GB RAM64-bit Windows 10Adobe elements seems to be able to playback anything shot on my Samsung Galaxy S8, but when it comes to GoPro Hero 5, it is all choppy and not smooth at all. Is my laptop lacking the required power, or is it something else I need to look at? thank you

the sound does it during editing, and if I look at it after editing, he does it too. if he is on facebook or on youtube, he does it on some devices and some does not please help somebody

I have Premiere Elements 12 on an iMac.  I have a project I am done with that has about a dozen clips (MTS files from an AVCHD camera) I have edited.  I have another project and would like to use those exact, edited clips.  How can I do that?  I used to use Pinnacle Studio about 8 years ago on a Windows XP and all I had to do was select a range of clips on the timeline, copy, go into my other project and paste.  But I've learned that nothing is that easy with Elements.  I see an "export" option but it is always greyed out so I can't select it.  Any help would be appreciated.  I could just bring the same clips into my 2nd project and do the editing all over again but there must be an easier way. The project with the 12 clips I want to export has about 50 clips all together, and the project I want to move them to has about 20.  All of them have some edits.  In other words, I can't just create a new project by deleting the clips I don't wa