Premiere Rush

To: Nancy OShea • Adobe Community Professional  Completely and totally misstates the truth... Rush is listed as a part of the photography subscription plan.... IT IS NOT! You only get three exports. Now it’s perfectly understandable if Adobe doesn’t want to include it... that is a reasonable business decision. However, do not then advertise it as if it were part of the plan. THAT IS A LIE!!!

Just the blue circle, create new project is gray. the app is responsive, but nothing can be done.  I already uninstalled, removed the Documents folder, logged off, rebooted, logged on reinstalled and retried, nothing works  If I try to do the tutorial, it will fail on processing media, if I just skip the tutorial, will get stuck anyways.  This laptop has windows 10, 24 GB of RAM, SSD, and is capable of running full Premiere, so I don't think hardware is the issue here Latest log file attached Help please!

Hello team, I just purchased a DJI FPV, got files recorded in 4K, a 1.13min video is about 907mb. I m in MP4 File. I have mixed a series of Iphone videos which are in MOV File (.MOV) with my DJI files that are in MP4 in Rush. I have a 2.30min video made. IMPOSSIBLE to extract! I tried to put the lowest quality possible for the extraction into a file, left the computer for 24hours to extract, without any success. Rush is still rendering 24hours later, but the % marked on the extraction bugs at 30% of rendering. My computer is Alien ware, probably one of the best on the market, so the issue isnt coming from my computer. Any recommendations? If I have to suppress and re-download RUSH, is there a way to save my creation somewhere?See in the last picture attached, the partial extracts made by Rush that are in a folder uncomplete. Thank you, Emmanuel 

There must be a way to create a favorites list of the Adobe Rush music just like the graphic templates right? Can someone please tell me how? Pleeease!

My first experience with premiere rush is a little frustrating. First it was a payment issue which is now resolved and now exported videos are distorted with glitches . And it's consistent throughout the video. I have tried reporting several times in several formats. Please fix this?

So recently multiple Adobe cloud apps started acting up terribly, adobe ps wouldn't focus stack a bunch of photos without freezing stubbornly before I rebooted the computer. But now premiere rush is acting much worse. I can't export a video without the app freezing, when I click cancel, since it stops progressing for over an hour, it cancels but then the whole system dies and I can't even move the mouse. i7 8750H - 16GB. File size is 1300 MBs. Honestly, this is just awful, adobe forces users to pay a monthly subscription fee instead of selling the apps for a fixed price, and in return offers piss poor quality. Is there anything I can do or is it time to start learning resolve now?

Hello -- I finished a project on Adobe Premiere desktop and when I go to view on the mobile app (Android), it plays, but there's no sound or video content (see screenshot). The content is a combination of Iphone, Android, and GoPro (pics + video). It plays great on the web and it's obviously syncing with mobile given it shows up, but I can't view or share it. Pretty frustrating. Any idea how to solve? Thanks in advance.   

Hello i have in my plan premiere rush like image attached i have fee with the account, but when i have try to use advanced feature (transition and music)  in rush on my mobile phone i have received request to subscribe a montly payment.But this is in the plan 

I'm trying Rush because I don't quite need Pro for some basic videos, but this thing is a turd.Everything was fine at first, created a proejct (wife also created a project, which appeared in my cloud), but then I decided to go back and add some transitions between clips and do some small edits, and suddenly the audio file I had loaded for background music no longer plays. Tried exporting the project, maybe it was a goof, no background audio in the exported video file. The stupid thing starts freezing and crashing on me.So I'm looking for solutions and I read something about starting up holding Alt to reset preferences, so I do that.Now all projects are gone.I'm sick and tired of buggy crashy garbage. I paid my money, I want stuff that works.

Play button is not working, it's not changing to pause even, nor the needle is moving. Can anyone plz help?

Hola a todos ¿Cómo están? les cuento, trato de importar videos a un proyecto pero me aparecen como audio, lo he intentado con diferentes videos ¿Qué podrá ser? 😞

I am unable to open any new or old projects in Adobe Rush. I have been using it regularly for a year now. Tried restarting my system and this is the second day consecutivly that the projects are not opening.

Before the update, there used to be 100+ tittle/transition templates available. However, I'm only showed 10-20 after the update, cant seem to find my favourite tittles and overlays anymore. Please help.

Hello Adobe,   Sorry but I cannot use Premiere Rush on my laptop since the 1.5.58 version wont start and keeps stuck on the blue spining icon.When I rollback to the previous version it works but i cannot save and share my video editing since it says i need to upgrade to the new version 😕😕When I run Rush without internet on, it works aswell but the same issue about sharing videos, it is locked.I tried as well to logout from my account, to start back Rush and to login again, same issue.   Please help me.   Thanks a lot.   Olivier C.

I start my project on my Mac and move to my iPad to edit them. While downloading the proxy files from Creative Cloud my iPad downloads to a random percentage (usually somewhere around 50%) then just restarts. It continually does it infinitely. Is there any potential fix for this? I've already tried getting Creative Cloud on my iPads, doesn't fix it.

The software hangs on the 'preparing projects' screen. If I press cancel, I can then start a new project and select videos to edit, but when I try to edit the project it hangs again.I have removed and reinstalled and also tried two graphics cards.

Since I had opened and used Premiere Rush for the first time, it has kept loading every time I open and It have not allowed me to start to use it. How can I do?

Hello Everyone! I am a new creator and have my first internship right now. The orgaization I am working for uses Box. I can not find out how to import all of the Box files without downloading them to my computer. Any tips would help!!

Our university uses box.com - any chance that can get integration to adobe mobile suite (rush, lightroom etc). instead of just dropbox or creative cloud?Regards,Mav

I see this same problem has been going for a year. I can't even try Rush. It's so buggy I can't even attempt a video. Not a chance I'll put out money when I can't even get past the 1st screen. Don't even ask if my PC meets the requirements. I want a solution, not a condecending, do nothing question. Never once has a working solution been posted. https://community.adobe.com/t5/premiere-rush/premiere-rush-stuck-at-preparing-media/m-p/10658134#M2455https://community.adobe.com/t5/premiere-rush/adobe-rush-stuck-at-preparing-media/m-p/10818282#M3037https://community.adobe.com/t5/premiere-rush/rush-stuck-at-quot-preparing-media-quot-step/m-p/11982153#M9578https://community.adobe.com/t5/premiere-rush/rush-got-stuck-at-preparing-media-mac/m-p/10605661#M2157 

Rush allows you to optimize your video for different social media platforms and their publishing guidelines. Take your videos and share them everywhere you can!     Select the resize icon at the bottom of your screen to see available aspect ratios. Select a different aspect ratio for autofill to reframe and retrack your video. Open the Transform inspector to see options for Fit and Fill Fit scales your video down in order to include the entire frame inside the new aspect ratio. Fill scales your video up to use the whole screen.

I just moved some local files around in order to get them off my hard drive, and it messed up this huge project my girlfriend was working on. Some of the files were on my hard drive twice so I deleted the one set that I didn't think was in use. Is it possible to batch remap all of these project assets (videos/ audio clips) to their new folder location? It looks like I have to do this one by one? None of these file seem to by syncd in the cloud.. perhaps because I'm still using the free version? There is a STAR on the menu option that says "Turn Sync On".  

I have v1.5.60 on my iPhone, and when I try to open a project on my desktop app, it tells me it was created in a newer version, so I can't edit it. I have v1.5.25 on my laptop, and while I see v1.5.58 is available, my Creative Cloud app won't let me download that version. Even if I could, would I be able to open to phone project since that's a lower version number? Is there currently a way for me to start a projeect on my phone and finish it on my laptop? Or is that currently impossible since the apps are different versions?

Bonjour,Je n'arrive plus à ouvrir un projet réalisé sous Adobe Première Rush. Sur la Home, quand je clique dessus, il ne se passe rien. Pourriez-vous m'indiquer comment récupérer mon travail SVP ?Je vous remerciebien cordialement

I have tried to export a video that I have but it wont let me. The file gets corrupted everytime and I cannot use it for anything. I do not understand why this keeps happening and I had to use all my free renders for it. So i had to buy premiere rush to try again. But it is still not working. Im downloading on a pc, windows 10. Really wanna get it rendered properly so I can post it. Spent a lot of time on it