Questions

I’ve done some work on my iPad, adding a lot of comments to a PDF file, but I can’t find the updated version on my Mac. I literally cannot open the correct version of the file. It seems to have been uploaded to iCloud, yet on my Mac, I only see the old comments. Sharing a copy of the file from my iPad doesn’t work either, as only the old comments appear. Any chance Adobe staff is interested in improving their products, or should I just use other tools?

Hello everyone, I have a new laptop and, strangely enough, after downloading Adobe Acrobat Reader I cannot activate the above-mentioned preview window in the Adobe Acrobat Reader settings. I have already uninstalled and reactivated the program several times and also checked for updates. The latest version 25.001.20432 is installed.Does anyone have any tips? It's really strange, on my old laptop I can simply check the box for the preview. On my new laptop this is simply not possible. Here are my laptop specifications:Microsoft Windows 11 HomeVersion 10.0.26100 Build 26100HP OmniBook X Laptop 14-fe0xxx Best regards!

I am using my Macbook Air, running OS Sequoia 15.3.2.. All of a sudden, My Adobe Reader will not load the data, only the forms. I can see the data in the preview thumbnail.  It loads fine in a browser. It is from multiple companies (utility bills for example) and even old files. I tried using the uninstaller and reinstalling, it did not help. I tried even using the Adobe cleaner after the uninstall and it would not proceed as it did not see the software on my machine. So...here I am stuck. One thing to note, I used to have the full version with the ability to convert files from PDF to Excel or Word. I uninstalled that since I didn't renew the subscription and tried to install only the reader. Someone please help me if you can...This is frustrating.... thanks !!!!!

Bonjour,Nous avons un message d'erreur :Adobe Acrobat : Impossible d'extraire la police incorporée cd500f+Rubik-Regular. Il se peut que certains caractères s'affichent mal ou s'impriment mal. 

Tomas1234@

Hi everyone, so I am trying to print my .pdf file in color, but it only prints out in black & white, even though it's in color on the screen itself.I made the .PDF in word and then converted it to a .PDF .. Could it be some word settings?I can print out other .pdf files normally in color, so it shouldn't be the printer settings. Everything is up to date, driver etc.What should I do?

​ I bring up a PDF page and reading says Warning, empty page.  What do I do?

Hello!I'm having an issue with some PDFs I'm generating and Adobe Reader.In particular, my PDFs look good in all apps I've tried (Chrome, Foxit, Firefox, Edge, Sumatra etc.), but in Adobe Reader all the rasterized (non vector) images in the PDF look awful, all pixelated and with ugly aliasing around the borders.Here is an example of what I mean: In this image you can see the same PDF file opened in Adobe (top), Chrome (bottom left) and Foxit (bootom right).As you can see, the shown image looks smooth and nice in Chrome/Foxit, but in Adobe it is all aliased and has an ugly black contour that is not present in the original PNG image. Can anyone tell me why this happens? And why it happens only in Adobe? Note that the PDFs are generated by Microsoft's Sql Server Reporting Services, if that's important.

I am a very basic user of .pdf's, by that I mean I don't generate documents. I only need a reader to open documents that people send to me.  eg.  Bills, tax returns, work chits/payslips, quotes, invoices, letters, statements etc.  You name it, they all force you to use .pdf format to read their documents. The other day my PC stopped opening .pdfs, I double click on  the icon and.... nothing happens. I have uninstalled and then resintalled the acrobat reader...  and it still doesn't work. So I am now in an interesting position where I basically cannot do any work because I am relying on free software that doesn't offer a support function - there is no one to talk to to get it working again. So I'd appreciate any help/suggestions please.  Thanks

I only need and have Acrobat Reader but everytime I open a PDF a pop up opens asking me if I want to:a. start free trial and pay later or buy immediatelyb. quit I don't need or want the fancy paid package.

Hello,I’m experiencing a recurring issue with Adobe Reader that is significantly affecting my workflow. I use dynamic PDF forms with interactive features (e.g., JavaScript-driven fields, drop-downs, and expandable sections). However, whenever there is a network disruption while the form is open, Adobe Reader unexpectedly converts the form into a flat PDF—stripping away all interactivity and rendering it uneditable.This behavior appears to happen without warning, and once flattened, the dynamic functionality is permanently lost. I’ve verified that this occurs across multiple workstations, with different versions of Adobe Reader DC, and even when the forms are hosted locally but accessed through shared network drives.Can you please provide:An explanation for why this flattening happens after a network interruption.A way to prevent dynamic forms from being automatically flattened in such events.Any recovery options or configurations (e.g., registry keys, preferences) that can help preserv

I want to know how to eliminate display of tool bars on the side of photos.

Hallo,  möchte gerne zum nächstmöglichen Zeitpunkt mein Abo kündigen. das ist mir leider nicht möglich. kann mir jemand helfen? dankeschön! viele grüße, bogdan

I've subscribed to Acrobat for years. Lately when I click on a PDF, it opens the Welcome page to Acrobat Reader with a list of previously opened files (not the one I clicked on), then I get a pop up to buy Acrobat Pro. How do I open the file I want, and why is this happening now?  I'm using Windows 11. Thank you. 

Buongiorno, ho chiesto la trial di adobe reader pro per 7 giorni, al settimo giorno ho disattivato l'abbonamento in quanto non mi serviva più utilizzare il programma. Però voi mi avete comunque addebitato il costo dell'abbonamento, pur essendo ancora in tempo a disdirlo. Posso avere il rimborso? grazie.Hello, I asked for the trial of adobe reader pro for 7 days, on the seventh day I turned off the subscription because I did not need to use the program anymore.But you still charged me the cost of the subscription, although still in time to cancel it. Can I get a refund? thank you.

Acrobat Reader has a bug in its search facility. I wish to report this to Adobe but can find no mechanism for doing so. Can anyone help?

The page is down and no way to download the Extended Asian Language Pack for Adobe Reader DChttps://supportdownloads.adobe.com/detail.jsp?ftpID=6839

I always for years (since I can remember) rename a .pdf file in the Adobe version I was using, (which I can't remember which & how many versions. However, on my HP Windows 10 Laptop, I'm using Adobe Reader Touch & above that is Acrobat Reader DC. Then in my toolbar, next to the address bar on Google Chrome I have an Extension called just Acrobat Reader I believe (which is 100% totally useless) just like anything I try to use to open a file I have saved in 15 GB (free version) of Google Drive. But that's another story for another forum or Google if they would allow you to contact them.The question I'm here about and the problem also is: I use Adobe Acrobat Reader DC to open all my .pdf files. Even though it's not in my "Start List" in Windows it says Open with... the above, every time I go to open a newly downloaded PDF or any .pdf file. My problem is: I used to be able to RENAME any & all .pdf files that I opened and now I can't find the option to "Re-Name" a file in any Ad

Hi,I recently got a new laptop (Windows 11) at work and I can't launch Acrobat Reader. It appears in the task manager but nothing happens. The comptuer department tried a few things, including reinstalling the software, but nothing changed. Any ideas ? Thank you in advance.

Hello Adobe Community,We currently have two enterprise applications from Adobe integrated into our Entra tenant:Adobe Acrobat Reader (AppID: cad2910c-3b55-4610-ba7e-dda581063c9)Adobe Acrobat (AppID: 97bd680b-f203-4917-a342-308a3de4094a)These applications utilize the Azure Active Directory Graph API, which is scheduled for retirement with its final functioning date being June 30, 2025. You can find more details in the https://learn.microsoft.com/en-us/graph/migrate-azure-ad-graph-overview.These applications are crucial for labeling our PDFs with Microsoft Information Protection labels. I am reaching out to inquire if Adobe has any plans to transition from the Azure AD Graph API to the new Microsoft Graph API.

I have tried all methods listed and the issue persists. This does not affect all of my users but a handful of them. There are no previous versions of the software installed and protected mode is already disabled via group policy. I have tried re-enabling protected mode but this doesn't help either. I have found on the odd device that once a PDF has been opened with the 4 clicks once it can be opened as normal from there on. If anyone could provide a fix it would be much appreciated.

I have about 24 files ion the window when I open Acrobat. I would like to clear this window without deleting the actual files from their folders in my computer. There seems no way to do this.

Subject: Suspicious Password Reset Code from Unknown Local Number   Dear Adobe Support Team,   I am writing to report a suspicious incident that occurred during an attempt to reset my Adobe account password.   When I requested a password reset, I opted to receive the verification code via SMS. However, the code I received came from an unusual local Tanzanian number: +255 794 325 645, and the format was "##301475#*#"*, which is not typical of Adobe communications.   Despite this, I used the code and was able to log in, but I am now concerned about the security of my account and whether I may have been subject to phishing or SMS interception.   Kindly assist me in:   1. Verifying if this code was legitimately sent by Adobe.     2. Confirming if there were any unusual login attempts or access to my account.     3. Advising on any further security steps I should take.       I have since changed my password and enabled two-fac

Discover the latest features and enhancements in the June 2025 Acrobat desktop release!!    We are happy to announce that the latest Acrobat and Reader DC Continuous Track (25.001.20531 (Win) | 25.001.20529 (Mac), Classic Track 2024 (24.001.30254), and Classic Track 2020 (20.005.30774) are live now.   What's Included in the Update? The most recent Acrobat & Reader update brings you the following: Exciting new features.  Bug Fixes.   To begin enjoying these new features immediately, update your Acrobat by navigating to the Help menu, clicking "Check for updates," and following the on-screen instructions to complete the update process.   Here are some of the notable features introduced in this release:   1. Translate documents with Adobe Express in Acrobat. Share your documents in their preferred language with colleagues, customers, or students worldwide. Translate your PDF into another language with Adobe Express, without losing layout or forma

 when I try to export a PDF to word it shows "action in progress" and "uploading". however after 30 minutes its still going , waiting for it to convert. I have tried to convert several small PDF to word, but all have the same issue with time. if I try on  https://acrobat.adobe.com/link/acrobat/export-pdf it works.