Questions

I have a user experiencing a odd problem. They have Adobe Acrobat (the free version) & are using fill-in forms. The forms work fine on other computers. Recently after their latest OS (Win 10) & application updates, they started having this problem. When they click on any field in the form (any fill-in form), it opens. But as soon as they click into a field, the form crashes. They get the standard "Acrobat quit unexpectedly. Click 'Learn more' for possible fixes." message. However, when they open Acrobat directly, then go to File & open the pdf that way, the problem does not occur. This happens regardless of who is logged into the computer, so it isn't user or profile dependent. I've uninstall all of the OS updates (that were un-installable) that happened right before the problem started occurring. I've completely uninstalled acrobat, ran the cleaner tool, then reinstalled after downloading the latest version. I've unchecked the preview checkbox

Hallo,ich habe eine PDF-Datei, welche ich gern ausdrucken möchte. Sie muss genau in der Größe ausgedruckt werden, wie sie ist. Es ist extra ein Feld 5x5cm darauf abgebildet, damit man dieses ausmessen kann. Nun stelle ich beim Drucken "tatsächliche Größe" ein und es ist trotzdem nur 4,8 cm groß. Über einen anderen Rechner mit gleichem Drucker funktioniert es. Woran kann es liegen bzw. was muss ich einstellen?Ich arbeite bei beiden PC's mit der kostenlosen Version des Acrobat Readers.Vielen Dank.

Hi.Ich habe überall alle Einstellungen richtig stehen und die aktuellste Version von Chrome installiert. Leider werden PDF nur noch im System Viewer angezeigt, jedoch nicht in der Erweiterung von Acrobat Reader. Eine Neuinstallation der Erweiterung hat keine Änderung hervorgebracht.Kann jemand helfen?Danke.

Every time I try to download Acrobat Reader 8.1.2 I get the following error message: Error 1935 - An error occured during the installation assembly. I have Microsoft Vista - Internet Explorer 7. I have a Dell computer.

Issue Description:The only hyperlink in my PDF resume, which goes to my LinkedIn page, does not work. I have an "email link" elsewhere in the document, it works correctly. I do notice that when I mouse-over the hyperlink, I only see a "edit text cursor." When I mouse-over the email link, I see the "glove" symbol.System Info.:Macbook Pro, 2016OS X, High Sierra, ver. 10.13.2Adobe Acrobat Reader DC, ver 2018.011.20038 .   (ver of Acrobat Reader where hyperlink doesn't work)Microsoft Word for Mac, ver 16.11.1    (I'm exporting the doc. as a PDF from here)

Hello,I have a rather very simple question. I'm opening this topic because I couldn't get an answer either here on the forums or via Google.All I want to know is the exact location where Adobe caches the recently opened files & locations. I've already checked in the regular Local and Roaming folders in the user profile but couldn't find any. As a test, I tried deleting the contents of the said folders and replacing them one at a time to pinpoint the recent files cache but failed. Although the settings and preferences are preserved upon putting them back the recent files tab stays empty.So, is it a case of Adobe caching them outside of the user profile folders like somewhere in the registry or elsewhere. If this is indeed accessible to us users I would like to know where so that I could keep a backup for future use.Any advice is appreciated

Problem Description: I'm in "Single Page View," have "Enable Scrolling" unchecked in the View menu, but scrolling with the mousepad still jumps to the next page, unlike keyboard navigation. Steps to Reproduce:Open any PDF.Go to View > Page Display > Single Page View.Go to View > Page Display and ensure Enable Scrolling is UNCHECKED.Attempt to scroll down with the mousepad.Observe that it scrolls to the next page instead of remaining on the current page.Adobe Acrobat Version: Adobe Acrobat Reader DC | Continuous release | Version 2025.001.20467 | 64-bit.Also the "Use mouse wheel to scroll: Single page at a time" preference is no longer present in Edit > Preferences > Page Display in this version. 

Every time I download a pdf from anywhere - government site, friend's email, wherever, once the pdf is downloaded and I go to open it there is a box that pops up saying I need to install a "font package".It's extremely annoying - it's every single PDF.  It's not a third party site that I'm directed to, it's coming from Adobe.Out of frustration I finally clicked on the install link and it turns out is some sort of Asian font package - and even after installing it I keep getting the pop-up box for the font package whenever I go to open a downloaded PDF.It happens on my laptop and desktop with two different versions of Windows.Anyone know how to get it to stop the pop-up for the Font Package?????Thank you.

Hi Team,I wanted to highlight that our team is currently unable to convert Word files to PDF. The system is showing a message stating that this feature is not included in the current Adobe plan.Could you please check and assist with resolving this issue? In the meantime, please help us convert the file so we can continue working on it.Thank you for your support.Best regards,Freddy Doyle

Origen: Application ErrorFecha: 02/06/2025 22:09:32Id. del evento:1000Descripción:Nombre de la aplicación con errores: AcroRd32.exe,versión: 25.1.20474.0, marca de tiempo: 0x680ab92cNombre del módulo con errores: ntdll.dll, versión: 6.1.7601.24545, marca de tiempo: 0x5e0eb751Código de excepción: 0xc000000dDesplazamiento de errores: 0x00094e8aId. del proceso con errores: 0xbccRuta de acceso de la aplicación con errores: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exeRuta de acceso del módulo con errores: C:\Windows\SysWOW64\ntdll.dllId. del informe: 7e95836a-3fed-11f0-a493-f07d68d31837

I have completed steps 1 & 2 and after verifying email address next page on my computer is frozen.  I cannot click on any link that will work all I get are dings from the computer.  If I go back to first installation page it just says 2 of 3 completed.  What do I do?

Hi I am trying to deploy Adobe Acrobat Reader via Group Policy and despite it installing, it will not update on any machines, It just produces the error - ERROR 1642The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing,or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade.I followed the following list -  Downloaded the latest Enterprise version, (AcroRdrDC2500120467_en_US.exe) from here - Adobe - Adobe Acrobat Reader Distribution.Extracted the msi using the Powewrshell command - .\AcroRdrDC2500120467_en_US.exe -sfx_o"C:\AdobeReaderExtracted" -sfx_ne Create Adobe Reader DC Admin installation - msiexec /a c:\AdobeReaderExtracted\AcroRead.msi TARGETDIR="c:\AcrobatReaderDC_AIP" Patched the installation msi file with the MSP file that came with the MSI - msiexec /a C:\Acroba

Buenos días,Mi nombre es María Vivancos y le escribo desde PcComponentes. Soy miembro del área de Proyectos en el departamento de Taller-Montaje.En estos momentos, estamos desarrollando un paquete de software que se incluirá en los equipos con sistemas operativos Windows que comercializamos. En 2023, instalamos 27.000 sistemas operativos en los dispositivos vendidos por nuestra empresa, en 2024 esta cifra se elevó a 30.000-35.000 y para este año prevemos alcanzar los 45.000, con la posibilidad de llegar incluso a 50.000.Consideramos que incluir su producto, podría ser una excelente adición a este paquete, al cual también podríamos valorar incluir cualquier otro software que os pueda parecer interesante.Agradecería mucho que, si este no es el medio de contacto adecuado para el mensaje que le envío, pudiera redirigir esta información a la persona correspondiente o proporcionarme un correo de contacto para enviarle esta propuesta.Nos gustaría saber si estarían interesados en formar parte

How do I permanently save the data when I fill out into a PDF form that I wish to distribute to a number of people so they can open the file and read the data, regardless of what type of PDF reader they're using?

Hi There thank you for massging me but is there like an longer plan or ofter in adobe plan ?Thanks Kevin

In our enterprise, few users (60+) are facing an issue while launching  the shortcut Adobe acrobat reader DC, "Invalid Plugin detected. Adobe Acrobat Reader DC will quit".   As mentioned in the Adobe technical forum, downloaded the latest patches from vendor site and installed the same. issue was still persist.   later we had used the Adobe utility removal to cleanup the corrupted installation files. Rebooted. Installed the latest version. issue was still persist.   Finally just renamed the plugin folder from this location, C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\plug_ins and launched the shortcut. it is working as expected.   After successfull launch, changed the folder from plug_ins_rename to plug_ins. launched agian, no issue persist.   Could you please help me to understand why the exisitng plugin files (before deletion) were not working. how do we fix this for large number of users. is there any automated fix for wider dep

Help!  I've downloaded a pattern I purchased online.  The pattern comes with 20 different sizes and is supposed to have "LAYERS" so I can just print the lines for the size I want rather than the pattern printing all sizes on the pages.  I reached out to the owner/creator of the PDF pattern to ask if there is an issue on their end as I have followed all recommended trouble shooting.  Other people are having no issue with the layers, so It's me.  And I'm at a loss.  Can you tell me why I cannot see the layers?  I checked for updates to Acrobat Reader and I'm supposed to be up to date.  See attachment to see how the layers pane is all grayed out and no layers appear.

Adobe Acrobat installiert.Nach dem Ausprobieren wieder deinstalliert.Wenn ich Adobe Acrobat Reader installieren möchte,kommt immer der Hinweis, das eine umfangreichere Version installiert ist.Wie komme ich aus der Nummer wieder raus?

I am recently having a problem saving PDF files to my USB drive.  Whenever I open an email of a receipt in hotmail on google chrome, I go to "more actions" and hit "print", then hit "print" again where it takes me to a print page that will allow me to change the destination to "save as pdf".  Then it goes back to the print page and allows me to save the file.  When I hit "save", I can set the file name and save as a pdf file.The problem is, when I go to open the file to print it at a later date, all I find is an MS Dos application under that file name.  I have been saving receipts like this for years, and until about three or four months ago, never had any problem.  Also, last month it did the same thing from a vendor's web site.  I couldn't even save their receipt as a pdf file.Can someone help me out?

Hey there,I looked up the internet first to have my issue solved, but I can't find any suitable threads nor do I have the right tags to google.My problem is as follows: I'm opening up a pdf file in Adobe Reader DC which is an employment certificate. it has five columns - one for each day - and my employer wants me to fill it out electronically. So I type something into the monday's column, and after I am finished, the whole Monday's text appears in the other four columns identically. Now, if I want to edit the Tuesday's text, the Monday's text is edited too!I hope you get the problem. I tried many things from the Internet, but nothing helped so far.I'm using Adobe Reader DC, the pdf file is of version 1.6 (Acrobat 7.x), created by a MacOS X 10.12.6 Quartz PDFContext.Any help is highly aprreciated, as a MS Word conversion tends to kill the formatting

Greatings all. Anybody know 1) Andoid phone or Tablet is free to use Reader, correct?2) Cloud will just automatically just kick in when I save a .pdf file to Cloud, correct?3) I have creative cloud on my PC & if I remember correctly, saving a .pdf file to reggular Cloud is just fine, right?Respectfully,Barry

When opening PDF, Print comes out Issue - Acrobat Reader I'm inquiring about an error in Acrobat Reader. Every time I open a PDF file, a print set up screen appears, and if I cancel the print, the PDF file completely closes so I cannot read PDF file. I'd like to ask you how to solve it Acrobat Reader에서 오류 발생하여 문의 드립니다. PDF 파일을 열 때마다 프린트하는 화면으로 뜨고 프린트 취소하면 PDF 파일까지 아예 닫히는 오류 발생합니다. 해결 방법 문의드려요

Hallo.  Ich hatte in einem anderen Post ein Problem geschildert, dass ich seit neuestem mit Acrobat habe. Es wurde ein automatisches Update gemacht (Ende Januar). Ich habe nun das Problem, dass ich keine schreibgeschützten PDFs per PDF Drucker drucken kann.  An meinem PDF Druck liegt es nicht. Wenn ich die PDF über Safari öffne und dort drucke, funktioniert es. Nur nicht mehr in Acrobat. Daher gehe ich fest davon aus, das irgendwas geändert wurde durch das Update und ich somit keine geschützte PDF mehr drucken kann. Wird nur eine leere Seite ausgegeben. Somit nun zu meiner Frage. Wie kann ich bei MAC auf die vorigen Version zurück kommen? Vielen Dank für die Hilfe. 

Goodmorning, I've always substituted texts on Acrobat Reader by selecting the wrong word and directly writing the correct word. Unfortunately, it doesn't work in this way anymore.Now, for every single correction I have to select the "substitute" tool and then select the word and then writing the correct word.I know it seems the same, but as a proofreader a correct thousands of errors everyday and that addition click literally double the time of each assignment. I have tried everything, I have also disinstalled the program, but nothing changed.How can I fix this? Thank you for your help. Tommaso