Questions

Dear Community,I was hoping I could seek help with this issue that has bugged me for some time. I'm currently using Microsoft Surface Pro (2017) edition with an attached Surface Keyboard Type Cover. When in other programs (i.e. Chrome, Word, etc.), I am able to use my trackpad to pinch-to-zoom. With Acrobat Reader DC however, I'm not able to do that.I've looked around other posts for answers but most of them seem to encounter this problem on Mac instead. I would appreciate if anyone has experience in resolving this issue! Much thanks in advance.

I don't have any space left on the c drive and can't install adobe on d, how do I install it on d?

Hi I'm searching multiple pdfs (a few hundred) which is great but along with all the useful answers I get a bland message that 2 could not be opened so were not searched.Is there a way I can discover the file names i could not search as I can then try to correct these files

Hi, The PDF file I am using is having some hyperlinks (across pages). My idea is to show only first page to user (which navigates through the entire doc through hyperlinks) and keep the rest hidden. This is for user ease perspective  Whether this is possible Gaurav

Hey,I've seen multiple posts here about the save as & send as email being blank. I found the fix for the save as by disabling the network storage/cloud storage function in the general settings BUT the send as email still remains blank. Making another post so you understand that you have a  MAJOR problem with your software. It seems like its been around 3 months now without a fix. We use this software a lot in our company and wondering if you guys have any other fixes? I know its not an issue with the specific computers because this is happening on every single computer in our company. Only thing that fixes it temporarily(By which i mean i can send one or two emails before it breaks again) is restarting the computer or terminating the adobe cef tasks in task manager. Can you guys expidite a repair already? I see many of the updates you guys push out but like come on......This is a major fault and it seems like you dont even care based on your replies to previous posts. We're ab

Hi,  I'm trying to understand the affect this could have as adobe offers many of us online services. Is the vulnerability of log4j versions 2.0 to 2.14.1 affecting Adobe and have they been patched?Please and thank you. 

Is anyone aware if Acrobat Reader is affected by the vulnerability below, and if so what the recommendation is to address it? https://nvd.nist.gov/vuln/detail/CVE-2021-44228

I am using the Acrobat Reader DC (2021.007.20099, 64 bit). The context menu in my machine (Windows 11, 22000) is changed and performing flickering several times when I right click on an opened PDF file (as shown in Pic. 1). This is a quite bad experience and this menu has a completely different style from other right-click menus, like the one for the selected contents (Pic. 2). The right-click menu is fine on other machines I have with same version of system and Acrobat Reader (Pic. 3). I have tried to reinstall and to repair the Acrobat Reader but is useless. I do not want a context menu like this and I am acquiring a solution to this problem, thank you for your attention.

Hi We have Adobe Acrobat Reader DC version 20.013.20074 installed on our corporate devices by default.Recently we have seen an auto-update which creates an additioanl entry i.e. Adobe Acrobat DC (64-bit) in Programs & Features - see below:  Can someone please explain what is happening here as it seems to be causing issues such as PDF preview in Windows Explorer and Outlook. Regards djj

I recently updated my Acrobat Reader DC (free service). Now every time I open a pdf document, I get the same message:  Access Denied. You do not have access to this service. (See below)I try to sign in but it will not let me. Any help would be much appreciated! 

Issue in reportUnrecognized PDF content: The document contains PDF content or custom content not supported by the current version of Adobe Acrobat. Scenario: We have used the proper pdf file and used that to run the adobe signing process. After we get all the recipients signed, the completed PDF is having an issue while checking in the report tab.  please let us know how to resolve this kind of issue in documents after signing.    

I am using Acrobat Reader DC to read articles while highlighting text and making notes (comments) along the way.  For each comment I make, the text is neatly placed on the comment list for easy reference.  However, for each highlight, an icon of a highlighter and the placeholder "Highlighted Text" is added to the comment list which only adds clutter to the bar and distances the substantive comments from one another.  For my purposes, I find it counterintuitive to sift through useless "Highlighted Text" placeholders to locate the comments with substantive text. In Preferences -> Commenting -> Making Comments, I see the option "Enable comment type text and icon in Comments List".  This is unchecked, yet the highlighter icon and "Highlighted Text" still flood my comment list for each entry.  If this is not the intended function of this option, then what effect does this option have exactly? Alternatively, it would be nice to have an option where th

When i zooming or change window, as you can see in the pic below, all letters are broken.   i updated graphic driver, also try reinstalling it.  i using Windows11, lasted version acrobat what can i do? 

Usually the software Texnic Center is finding acroview32 in some directory of Adobe Reader, but now there is no such a file, even on the instalation directory of 64 bit. The only exe file I found which seems to be related is RdrCEF.exe but it does not open my Tex filesautomatically from the above application either...What is the analogue of acroview32 in 64 bit (which I was forced to install) and where can I find it?Thank you, Rony

I want a receipt for monthly payments for ADOBE PDF PACK SUBS and ACROPRO SUBS. masaki.p.morimoto@gmail.com

Our six year old daughter has ataxia. Because she has a tremor she cannot write. For this she gets a laptop with a touchscreen for school. The teacher scanned the textbooks. We are now looking for a very simple and well-arranged PDF program. Typing letters in color, drawing lines via the touchscreen and large buttons are especially important. Can Adobe PDF be adapted to this?

When I try to rotate a pdf in Adobe Reader, a blank popup form appears. Nothing else happens. I've tried this with multiple files to ensure it's not the file. I've tried other ideas like changing preferences even though I started with default preferences. This started occurring in one of the last updates. I have included a system info report below. 

I have five computers running Acrobat Reader, all used to open the same file. On four of the computers, the .pdf opens to full page like this, which it is supposed to do:One of the computers opens the file looking like this:I have compared the settings on all of the computers and they are the same. I'm stumped. What would cause one of the computers to open the .pdf file differently from the others?Thank you.

Hi all. I have a 4k monitor. Some of the menus in Acrobat look like they were written for ants (see screenshot - the options under the stamp tool are unreadable. Any idea how to fix that?  

my computer have acrobat reader 10.1.0 and have acrobat standard 7.0when i use ie and view report (pdf) from browser . it shown error"There is a problem with Adobe Acrobat /Reader. If it is running ,please exit and try again.(0:104)"

Frequentemente surge a imagem abaixo no meu computador e não consigo resolver o problema

For some reason all my doucuments are oped up in acrobat reader and i cant do anything with them , cant send , save or anything i need to do with them. It is only recently happened ,i guess when I had to install Acrobat reader for something. I just need it off my mac book air  as i cant access all my documents ....  

Hi,we have problem with opening Adobe Dynamic XML form (created by AEM/LiveCycle Designer) in Acrobat or Reader.  On some computers it's working and some of then not. Computers has the same version of Reader. We tried to find some diferencies but with no success. It's random problem. For example attachement below.We are using Win10 in Windows domain.  Thank you for any ideas...

BonjourJe viens d'Installer Acrobat Reader DC mais j'arrive a ouvrir le fichier mais lorsque je veux enregistrer le fichier en faisant enregistrer sous pour le renommer la page reste blanche et sans réponse .. je ne sais quoi faire svp merci de bien vouloir Maider .

Hi team,We have been running a Citrix farm of ~10 hosts with Adobe Acrobat DC 10 (reader) for years now but this week the update 21.7.20091.59174 has caused us all manner of issues.  We are seeing thousands of app crashes similar to this on all hosts: Faulting application name: AcroCEF.exe, version: 21.7.20091.59174 And we are also seeing other issues such as the inability to save pdfs (it just opens a blank grey screen). We've tried clearing out user profiles, I've tried to roll back but it auto-updates again.  The issue definitely started with this new client when it auto-updated on Wednesday.Any help would be much appreciated. Clive   Moving from Using the Community (which is about the forums) to the correct forum... ModTo ask in the forum for your program please start at https://community.adobe.com/