Questions

When I sign a document and want to save it, it prompts me to "save a copy". when I click "save a copy" nothing happens. It will not let me save a copy of a signed pdf? It was working 2 weeks ago now it won't. I tried unchecking "show online storage when saving files" and unchecking "enable protected mode at startup". I've also tried uninstalling than installing adobe, that didn't work either.

im using the measurement mark up tool and suddenly my screen has gone completely red as though it has been highlighted. It is now not allowing me to export measurements, make any changes or add any measurements. Help please

I am unable to open hyperlinks from within office documents to PDF files located on certain websites. The error I get within "Microsoft Office" program is :- "Unable to open https://xxxxxxx.xxxxxxxxx.xxx/docs/pl456/CofiaCauyDrws%20Mae%20hi%20noer.pdf?T=11&LLL=1. Cannot open specified file. I am able to visit the hyperlink in a browser and the PDF then Opens in Adobe Reder DC. Changing the default Association with PDF makes no difference to he behaviour in Office.If I uninstall Adobe Reader from the system and click on the link again within the Office App then the link will open and view the PDF in the browser. Re-installing Adobe Reader breaks Office/hyperlink again. Why or what would Reader possible do to effect this behaviour. With adobe installed and the default PDF association set to EDGE or another PDF viewer this behaviour of not working remains. The only fix to get the hyperlink to work directly from the office App is to uninstall Adobe Reader. 

Hello,Is there anyway to change the settings in Acrobat Reader so that news articles and other documents that I read/open are not automatically saved on my computer? Thanks in advance for your help.

I have 50+ users that use Acrobat Reader DC for printing PDFs. They receive a decent number of PDFs with mixed, letter and legal, sized paper. At least 3 so far, the only ones I know who have tried at all, can no longer print mixed. The best timeline I've heard is it started 2/8, the update to v2021.001.20135 states it was planned for 2/9 but I'd be wlling to bet the user report date is wrong or the update applied on 2/8 and it's update related. Checking/unchecking "Choose paper source byPDF page size" used to work but does not any longer. They have tried printing to 3 separate printers and 2, possibly 3, separate make/models. I'm *certain* an HP LaserJet 4250 and Ricoh 6503 copier have been tried with the same results. The Acrobat Reader DC print preview shows "Document: "  sees the 8.5x11" pages properly *and* 8.5x14" properly. However, right below that it only shows 8.5x11" and you see it graying otu the last 3 inches on the 8.5x14" pages. Is this a known is

Noticed this today in testing Adobe Reader 21.001.20135 will not deploy if the user is logged off. It will deploy if a user is logged in. We put a machine into msi debug log mode and captured this error stack:Action start 14:32:24: AddTask.BDCA7721_F290_4124_BBED_7A15FE7694EB. MSI (c) (EC:0C) [14:32:24:305]: Creating MSIHANDLE (6169) of type 790531 for thread 780 MSI (c) (EC:0C) [14:32:24:305]: Closing MSIHANDLE (6169) of type 790531 for thread 780 MSI (s) (A4:3C) [14:32:24:321]: Doing action: InstallFinalize Action ended 14:32:24: AddTask.BDCA7721_F290_4124_BBED_7A15FE7694EB. Return value 1. MSI (c) (EC:0C) [14:32:24:321]: Creating MSIHANDLE (6170) of type 790531 for thread 780 MSI (c) (EC:0C) [14:32:24:321]: Closing MSIHANDLE (6170) of type 790531 for thread 780 Action start 14:32:24: InstallFinalize. MSI (s) (A4:3C) [14:32:24:321]: Running Script: C:\WINDOWS\Installer\MSID39.tmp MSI (s) (A4:3C) [14:32:24:321]: Note: 1: 2265 2: 3: -2147287035 MSI (s) (A4:3C) [14:32:24:321]: User po

If I open a pdf document directly in Adobe Reader, I can print from there.  However, there are a few programs on my machine that (presumably) embed adobe reader in their software as the default reader.  When I click the print logo (or CTRL+P) nothing happens.  I am then forced to save the document and open with Adobe Reader. P.S. I don't know what to call the embedded adobe viewer software. 

Hello. The recent February update of Adobe Reader shows the error "The Acrobat PDF browser plug-in is missing. Please reinstall Adobe Acrobat or Adobe Reader to fix this problem." when opening our production software which utilises PDF viewing in VB.net. The only option is for us to uninstall this new version and revert to the previous version and disable the automatic updates services. Please advise if this will be fixed in a future update? Regards, Phil Gibbons, IT Manager.

Hi All, I am getting error screen popping out on my application after the latest update of DC , I have re installed it but still facing the same Issue, Kindly help me. Thanks in Advance   

 Acrobat Reader inserts periods after all my editorial corrections and comments. How can I delete this automatic function? 

We have tried multiple ways to install Acrobat Reader patch 2100.120.135 via SCCM, and it always failes with a 1603 error code unless a user is logged on to the PC.  If a user (admin or regular user) us logged on, the patch installs with no issue.  But it always failes if no user is logged on.

After an update last night 2/10/2021You can not print real estate loan documents on mixed pages. After update it's defualt setting to letter only. Not even able to print with manually changing settings. Adobe advise. THIS IS SERIOUS BUSINESS BIG IMPACT ON THE REAL ESTATE PANDEMIC. Which will cause loan documents to be rejected by all MAJOR LENDERS ONE BY ONE LEFT & RIGHTUninstall reinstall has been completed successfully.

The error message reads:  "The Acrobat PDF browser plug-in is missing.  Please reinstall Adobe Acrobat or Adobe Acrobat Reader to fix this problem".   I have had our IT company, the CCH software company, and Adobe technical support ALL remote in my computer and ALL of them have uninstalled, reinstalled, updated and downloaded current Acrobat Reader.  None of them have been able to fix the issue causing the error message.  I cannot view current or past invoices of our clients.  PLEASE HELP ASAP.  This error message started yesterday 2/10/21 and still continues.     

The new version downloaded yesterday and will not print 11 x 17 pdf correctly. We use this with our main software to auto print docs and now that feature is useless. Is there a fix for this? 

It is displayed that the update failed. The content of the dialog is "This is a probrem with this Windows Installer package. A Program run as part of the setup did not finish as expected. Contace your support personal or package vendor. Action InstallWebResources, location: C: \ Program files (x86) \ Adobe \ Acrobat Reader DC \ Reader \ AcroCEF \ RdrServicesUpdater.exe, command: 21.001.20135 20.013.20064.0 "  

We observed Adobe Acrobat Reader 21.001.20135 version is perventing users from connecting to global protect. If the users login in Global protect and the screen freezes and there is a background error message which says 'The Acrobat PDF browser plug -in is missing Please reinstall Adobe Acrobat or Adobe Acrobat Reader to fix this problem. Please reinstall Adobe Acrobat or Adobe Acrobat Reader to fix this problem" After uninstalling the Reader users are able to login to Global Protect. We see IE Addons of Adobe Enabled still we see the issue. Tried disabling the add on but no luck? Any one facing similar issue? Any thoughts on how to fix this issue?  

Hi,  When I download my document on Adobe Acrobat Reader DC it says for the title, "Omar Sarwar," but I do not know why that got there.  I go to "document properties" to try to switch the title and it's locked and does not allow me to change this.  How do I change this so that this does not show up at the top of the document.  Thanks!  Sincerely, Ken 

I have a MacBook Air with macOS Majave v. 10.14.2 and Adobe Reader DC v. 2019.010.20064.  While I am able to open Adobe, I cannot view, see, or use any of the Adobe pdf files.  This applies when I open Adobe first and search for a file and when I click directly on the file to open from my desktop.  I have un-installed and re-installed twice now.  Need assistance.

Everytime I try to open a PDF it ask for a verification code when signing in to Adobe.  I have to put in my email address, wait for a verification code on my phone then sign in with a password - this is everytime I open a PDF!! How can this be prevent, our own IT say they do not have access to Adobe servers so I need to raise it with Adobe themseves? Any ideas

Hello I have just download adobe and I can't open a pdf file - I get a message that I need to download font package and when I click ok I getting an error message 404 file not found - please assist, thankshttps://helpx.adobe.com/acrobat/kb/windows-font-packs--acrobat---reader-.html

can download only monolingual versions underhttps://get.adobe.com/de/reader/enterprise/

My steps are simply:Using base MSI from Acrobat 2017 Release (Classic Track base release) — Release Notes for Acrobat DC Products  I create GPO to deploy the package. This works just fine. But when I want to do an upgrade:I copy the original MSI base distribution directory to a new one and give it an appropriate name.I download MSP file e.g. 17.011.30059 Planned update, August 8, 2017 — Release Notes for Acrobat DC ProductsI put the MSP to the newly folder with the base MSI and its filesinside that folder I issue msiexec /a AcroRead.msi /p AcroRdr2017Upd1701130059_MUI.mspI get some gui dialog which I just click through with Next until it is finished.Then, in the same GPO, I add new Software installation and select the acroread.msi from the new folder.I click advanced, select Uninstall when falls out of scope and click Upgrade tab, the package is alreade there, I remove it and add again specifically with the option 'Package can upgrade over the existing package' as directed in Grou

Bonjour à tous,  Je travail sur un formulair interactif qui fonctionne avec des boutons et des calques. J'aimerai tout simplement qu'un calque s'affiche si on clique sur un bouton et qu'il soit masqué si on clique sur l'autre bouton.  Je n'ai aucun problème pour configurer cela dans Acrobat, ça fonctionne bien. Seulement, lorsque je souhaite ouvrir le PDF avec un autre lecteur (notamment via Chrome ou IE) rien ne se passe... Est ce que j'ai oublié de configurer quelque chose ? Est ce qu'il est impossible de travailler avec des boutons dans d'autres lecteurs qu'Adobre reader ?  Merci pour votra aide ! 🙂 Bastien

Hello community, maybe a stupid question, but how do I remove and delete forever, documents/ content in/from my Cloud?...

Hi,We're using Acrobet Reader 2017 with W10 and SSO solution based on Smart Card.When the user affixes his company certificate during the signing process on the document, I want the user to re-authenticate with the smart card password. How can I set up this functionality ?