Questions

Please advice (tried purging cache multiple times)

We’ve listened to your feedback, and we’re excited to share some recent updates to Acrobat AI Assistant.     Here’s what’s new:   Increased Page Support: You can now get insights from longer documents up to 600 pages​ Increased Document Compatibility: Now supports contracts, scanned documents, and other file types seamlessly. Make sense of complex tables: Easily turn complex data tables into clear takeaways. Multilingual Capabilities: Now supports English, French, German, Spanish, Italian, and Portuguese.   But that’s not all—explore the additional details and enhancements below, then open Adobe Acrobat to experience how AI Assistant can help you complete your document tasks up to 4x faster.    Review Contracts Faster Easily understand complex terms and spot the differences between multiple agreements with a brand-new Acrobat AI Assistant experience for contracts. Then easily share for review and e-signature all in one app.     Support for S

I can't open some of my PDF files with Acrobat Reader. Instead, it asks me to try Acrobat Pro and I can't get around that. I uninstalled Acrobat Reader and then re-downloaded it. Same problem!

Hallow i lost my file. I had them all to Acrobat Reader. I cannot find them. What can i do? They are very important. Please help. 

Several people in our customer service department need to open batches of PDF docs and then save them into the same folder as the first one. The structure will change with each batch. If Acrobat would remember the first saved file location it would eliminate much clicking around.I could not find any usable answers so far. Is there a solution now? - Thanks!

I am using this for sewing patterns on a projector. When I hide layers I don't want to see, they still show up on the saved pdf. How do I make sure the hidden layers stay hidden when saving. I tried sending it to my email, but the hidden layers still show up when opening the pdf. When I try to save the pdf in the printer app, I recieve a message that function is not supported. I am workin on a macbook pro. 

Each year I fill out a PDF Taxpayer file which has fillable fields. The files are pretty much the same from year to year. Is there an easy way to transfer the fill data from the prior file to the current file to avoid re-typing all of the fields? Thanks.

I'm on Windows 10 and the free Adobe Reader DC won't install. The True Key pack has already been installed but the reader refuses to be installed! I've tried downloading the installer many times and I always get "Adobe Acrobat Reader DC did not install successfully." I have already updated Chrome. And none of the troubleshooting tips from Adobe has been useful.Does anyone know of any alternative solutions to this?

We are using Adobe Reader DC here and when using version 18.009.20050 the PDFs open properly. When using Reader DC version 18.011.20036 the same PDF files throws the infamous "problem reading this document (109) error."  This is running on Windows 7 machines. Any one have any info on this?Thanks.Steve

Well, this question has been on for a long time but everyone seems to ignore it, so I'll just give it another shot.I get this error when trying to copy something.Most of the time, if i ignore the error I can still find it in the clipboard.Sometimes I'm lucky and it doesn't happen (using the same document), so this clears that it has no copyright protection.Yesterday I worked all day on a document with no problems, but today I'm losing a lot of time dealing with the problem and trying to fix it. (hope this clears that I have all software up to date and no plugins missing)The thing is that I often work on asian character texts and ignoring the error does no good because all I have left in the clipboard is junk data (an example of copied text: ‘¾—zŒõ”­“dƒVƒXƒeƒ€‚ÌLCA)If I try to copy again, sometimes it works (I have to try from 3 up to more than 15 times though), but I will get the error when I try copying the next word.I really doubt there's an instant solution for this, so all I'm aski

The clarity of pdf content is low when viewed in acrobat reader than in browser

Hello! I use Adobe Customization Wizard to disable program updates. I use corresponding checkbox from "Online Services and Features" tab to achieve it. But even after that the installer creates a scheduled task for the updater named "Adobe Acrobat Update Task". I want to remove the creation of this task but can't find where it can be done in Adobe Customization Wizard.

I can open the attached pdf with any other pdf reader like edge, but with adobe reader i get error

Hello guys. I am using adobe acrobat reader on MacBook air 2020, MacOS Big Sur. I could use commad + P before in case to export some pages of a PDF to a new PDF file. But it's been a while when try to do this I get this Error: Before you can perform print-related tasks such as page setup or printing a document, you need to install a printer. I have already uninstalled and reinstall the application but still it doesn't work.    

All of a sudden when I try to open acrobat reader, the logo just bounces but won't open. When I try to open PDFs on my desktop or download a PDF from my browser and save to desktop, it doesn't work. Do I need to update AR? How do I do that if I cannot open the application? Any help is welcome. I am on Mac.

Buongiorno, Utilizzo adobe reader DC su pc W10 con doppio schermo. Vorrei impostare che adobe reader dc si aprisse di default sullo schermo secondario invece che sullo schermo principale, come posso fare?

This seems to be an issue after the Dec update. Was working fine up until a short while ago.* Win 11 23H2* Uninstalled, reinstalled Adobe Reader* Turned off enhanced security, protected view, etc* Turned off open documents in tabs in the same window No matter what, if Reader is open and I double click a 2nd document, nothing happens no matter the settings on/off as above. However, if I DRAG a document into the open window, it opens in a tab normally. Super annoying but at least I can use this as a clumsy workaround.

How may I delete the Acrobat Reader background from saving along with my signed PDF document?  Additionally, all of my PDF docs previously saved on my laptop are now showing with Acrobat Reader.  I don't like this.  Any ideas?

Bonjour,Acrobat Reader a fermé un fichier sur lequel j'effectuais des modifications suite à un plantage, j'ai ré - ouvert le fichier en question, mais les modifications ont disparu. Je ne retrouve pas ce fichier avec ses modifications dans les fichiers "ouverts récemment" non plus...Y a t-il un quelconque moyen de retrouver ce fichier avec ses modifications? (La fonction "enregistrer toutes les 5 minutes" était en plus activée) 

Hello, When i try to SAVE the document, the document name and save as type is not pulled correctly, basically not letting me save that document as pdf. I'm able to click the print button and save as pdf( this works fine). But, th ask here, why doesnt th save button bring the correct save as type? on what scenarios can this happen. My suspect is  save button could not read the document name due to security? if so, where would be that setting? i'm not a adobe developer, trying to figure out why my rendered document cant be saved using the save button . TIAScreenShot 

Good Afternoon,  I am trying to edit all these files so it just has the 6 digit number in the middle only, is there a way to do this ll at once or do I have to edit each file one by one? 

After recent updates, all PDF files display the white background as light blue. I was able to select Preferences>Accessibility>Replace Document Colors>Use Windows Color Scheme to coorect the issue for most pages, except most (not all) images in PDF still have blue background. Windows 11 Acrobat DC Pro   

I currently have adobe reader dc set to open pdfs in tabs (instead of opening each pdf in a new window). And when I need, I have several windows of adobe, each with many pdf tabs. The problem arises when I try to find one window on the taskbar. When my cursor moves to the adobe icon on windows taskbar, the preview shows ALL the pdfs that are currently open, instead of each window.(compare for example, if you have multiple windows of chrome running, each with its own number of tabs open, but when you preview on windows taskbar you only see a preview of the windows, not ALL the tabs that are currently open)Does anyone know any way to fix this, short of creating new desktops to put the pdfs?apologies if question is a bit too long and thanks in advance if anyone can help me ~~~

Hi I`ve got the new Adobe Reader view but I dont like it. Now the Tool bar/pane is on the left side. How can i always remove or delete this Toolbar? Its too big.   This helps no longer: https://helpx.adobe.com/acrobat/kb/disable-right-hand-pane-in-acrobat-reader.html

When I am using acrobat with a two monitor system, if acrobat pops up a dialog, it often puts it on the wrong monitor (the one on which I am not running acrobat).It seems acrobat has decided that pop-ups should always go on my second monitor, so if I am running acrobat in a window on that monitor, it is fine (in that, the pop-up comes up on the same monitor I activated the pop-up from).However, if I am running acrobat on monitor one, and I get a pop-up for any reason, such as reaching the end of the document in a search, or bringing the print dialog with File->Print..., then the pop-up comes up on the second monitor, which is very annoying, as much of the time, I leave that monitor off, or, in any case, I now have to move the pointer way over to the second monitor to answer the dialog, then go back to the first monitor to continue viewing a pdf.This is so annoying that a viable solution may be for me to stop using acrobat to view PDFs (hmm, anybody recommend good alternatives?)