Questions

I keep receiving the same error when trying to convert a PDF to Excel; "An error occurred while trying to access the service"  What do I do?

How do I convert a pdf file of 56 megas into word?

How do I convert a pdf file of 56 megas into word?

Hello I'm trying to use Adobe Document Cloud with ipad but I couldn't find the way to upload the document file on your webpage, when I click the upload button, it just shows my albums. Is there no way to upload document file except for using dropbox or google drive?

Hello my yearly subscription is due to be renewed soon. How do I stop it from renewing?

Hello,The Acrobat Reader Mobile app on Android is great especially the highlighting tool. It is smooth and fast. I'm considering staying with this app.Now I've just seen that Adobe is proposing a service to convert PDF documents into Word document through ExportPDF. Does the Word document I will get once the convertion has been processed will have the highlights perfectly preserved ? Does it works fawlessly or is this random ?Or maybe this function is not included ?Thank you if someone is able to clarify this,Regards,David

Export pdf was on my laptop when it was stolen. You're still charging me for it. Can I download and install again?

hi,I would prefer it if users who click on the link I send out do not see the right hand column of document summary info. Can I hide this? This is for appearance's sake, not for secrecy.

‌somebody has used pdf to share files but I can't open them. Can anybody help?

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Recently downloaded the acrobat reader and purchased the export pdf tool. But it wont it wont let me to actually EXPORT anything...just takes me back to the page asking for another payment. Ive cancelled the membership. Will I get a refund?

How do I get a refund.  I purchased this and could not get it to work (VISTA).  Ive emailed every address I could find to no avail.  Why cant they post a customer service email?  Is their company so bad they get hate mail? Hi Deborah, Thanks for subscribing to Adobe PDF Pack. Here's a snapshot of your order and steps for getting started.    Subscription order details: Adobe PDF Pack, Monthly (Other,Multiple Languages) Subscription price US$9.99/mo For complete details, just click your order number (AD017289054) and log in with your Adobe ID ( and password.    Here's how to get started: Sign in to Adobe PDF Pack with your Adobe ID and password from your browser or from Acrobat Reader on your desktop. Then install the Acrobat DC mobile app to convert and send PDFs on the go. If you need support, visit the Help pages.

I have Adobe Document Cloud - but not sure what I need to buy / download for creating bookmarks and tags in a PDF document. It says nowhere in the descriptions of ANY of the products? Very confusing!

How do I cancel the PDF Export program I purchased last night. I tried a conversion to Word and it is unacceptable. !

Im trying to CANCEL my account but ADOBE would not accept the cancelation! im being send in a circle, HELP ME, I NEED TO CANCEL THIS CONTRACT

Hi, Probably not posting this in the correct forum but hopefully will be moved if required. Work in a small department of 10 staff, require 2/3 Adobe Acrobat Pro licenses and 1 Photoshop license, what is the best way to go about having these? The Complete Business Suite doesnt seem to contain Acrobat Pro and we probably wouldnt use most of the products, so assuming individual licesnes are best? Apologies if simple, but struggling to see what would suit from individual purchases or small business complete purchase. Will need to convert in Word/Excel too. Have an Azure Cloud based system, but can install software on desktops too.Please help Based in UK, thanks, Scott

Hi,New to Document Cloud, just started to experiment with it by uploading some of my PDFs to the Cloud. So far so good. However, when I tried to search for an uploaded file, I discovered, to my surprise, that the Metadata has gone... This makes the search just by the filename very limited.  Did I miss something?Thanks,Ilan Fono

I have has to reboot my machine to factory setting and I am only 2 weeks into the trial. I have tried for 2 days to get assistance from Adobe as to my monthly subscription or download & how to reinstall or continue using the product. Excuse me it was not a trial it was a monthly fee of I believe S24.00. I was planning on including or upgrading to the other packages as I currently use Coral Draw and would like the real thing! I cancelled the subscription due to the fact I received no assistance I resorted to writing in this forum as even with a paid subscription I cannot get a human to help me. Whenever I follow a link for assistance I just get more ''questions wanting to know my product password and product type'' - I do not know if its Adobe + GHA Exceptional or PhotoITT + Special features if you get my point. I was wanting to upgrade but decided instead to cancel the subscription due to no assistance. I was actually enjoying the package. . If by any chance a human being from Adob

Hello,I have been having issues recently with downloading the converted PDF document from my Adobe document cloud account. The conversion seems to work fine and I had no issues in downloading the documents until last week. I am using Chrome Browser. Any help is very much appreciated as this is impacting my productivity.Thanks,Sridhar S

I just tried to convert a pdf to word.  It sort of worked I guess, but this form was a form with blank lines in it to be filled in.  You could type in the body of the text, but on some lines, it put a box around the text and you could not type into it.  Or your typing was in the middle of the line.  I am not sure if I am doing something wrong or not. 

in last 25/07 I bought with credit card the converter acrobat to word. More then 24h passed and i have no comunication from you or the service i bought. Please, i need a answer. Thank you.

I am unable to download form for signature, is there another way to sign?

Please help with question. Paid for Adobe Reader (2015 version) but it did not help convert only scrambled characters around the doc. (plus enlarged characters) Please help how to convert w/o scramble.

I've already paid the membership fee so that I can convert PDF files to Word documents, but this membership (according to the website) is also supposed to allow conversion from PDF to PPTX (Powerpoint) format, too. I'm trying to convert PDF to Powerpoint but Adobe will not convert and keeps asking me to log in. How do I resolve this? I've already paid the fee but still cannot convert the file to the desired format.

Since I bought Adobe Export PDF, all my Word.docx Documents get turned into Pdf Docs. How can I deactivate the supposed "turn Word docs automatically into Pdfs"?Need urgent help, as I have to toil with WORD Docs, i.e., write, eliminate, correct, copy, paste etc. etc. which is NOT any more posible once the doc is turned into a PDF doc.Thank you very much beforehand