Questions

Hello,I am a freelance designer working as a contractor for a client.Am I allowed to use images downloaded with a 'standard license' in my designs for the client's website? I am the one who owns the license to the image(s) vs. the client I am working for. I checked the terms & conditions, yet the answer to my question remains unclear 🙂

I've come to end end of my tether in reards to AI art. It's take me twice as long to filter through all the AI art to find a good image. It first glance the AI art looks good, but as soon as you zoom in you soon realise there's  so many inperfections. If there's no filter produced soon we'll have to look elsewhere for your stock photography.

I am a freelance designer working as a contractor for a client.Am I allowed to use images downloaded with a 'standard license' in my designs for the client's website? I am the one who owns the license to the image(s) vs. the client I am working for. I checked the terms & conditions, yet the answer to my question remains unclear 🙂

Reviewing the movements and charges of my credit card, I am surprised that the day after my Adobe Creative Cloud subscription is charged, I have a charge for a stock subscription. They have been charged for about 4 months and I HAVE NEVER HIRED IT, I DO NOT USE STOCK, I DO NOT HAVE THE NEED TO USE IT and every time I write complaining, they refer me to an automatic system that DOES NOT OFFER ANY SOLUTION!!I have a charge that I have never requested and above all, to cancel it, I must pay almost 100 dollars! What do you do in such cases?

Hello, I have a problem with Adobe stock plan. It was dowloaded by me for University classes purposes as our lecturer instructed as to do so. We had a licence for all Adobe products which we used multiple times and this Adobe stock plan was supposed to be part of this licence. I did not realize before that it was acquired as a yearly pay plan as I did not really need it or use it. I have received an email on 8th February that my monthly subscription payment was due. I have logged in my account and when I realized it, I wanted to annul the plan but this option was not available because of the lack of payment. I wanted to resign by then, which you can see in the attachment but it was not possible so I finally gathered money and I paid for the subscription I do not use. My license from University was valid till at least 16th February and I have still not used it. I would have not bought such plan without the University licence because I was using Adobe only for studies purposes. On the ba

Hello, I purchased and am using Creative Cloud All Apps 100 GB membership. However, one day after this process, Adobe Stock membership was opened without my knowledge. I've never had any use. When I want to cancel, it asks me for the whole year's money. How can I cancel this?

how can I view the metadata of the camera used per image?This is necessary, for example, to combine an Adobe Stock image with a rendered image from a 3D object.

I tried to cancel my free trial, adobe didn't let me, now I'm being billed $280+? This is daylight robbery, I downloaded adobe lightroom to edit a few photos for a one off 7 day trial. I tried this out for 1 hour and have never used it again and dont plan on ever using it as I do not need the software. I cancelled this manually immediately after trying it out and I do not recall being told about any cancellation fee. I was then getting charged each month for adobe stock which I thought was cancelled? This is such a scam for someone who cannot afford any of these charges, being a student. I am appalled and want a refund immediately.

I mistakenly licensed an image that I didn't intend to. The image is 343969576, and I had selected the 48-credit option before accidentally clicking the license button. That's a lot of credits, so I'm really hoping that there's a way to fix my mistake.  Any advice or help anyone can offer will be much appreciated!  Thank you

Adobe Stock has been overflooded with AI art - useless if one is to create designs using photos. Please make a tick box where one can filter out AI art - the same way one can filter out vector images if ths is not what one is looking for. It is such a waste of time, looking through images which are completely useless.

I paid for the 30 assets per month plan for awhile so I could save assets for a major grad school project coming up. Now I only need 10 assets per month, so I switched back to that tier in September. I should have 160 credits today. But I woke up and I have 50 credits. What happened? I need to be compensated - this is lawsuit material and TERRIBLE business practice if some stipulation hidden in your contract somewhere says "We delete everything you've already bought and paid for."  How does this make sense? Is your business crashing and you need to hurt your clients and customers like this to make a buck? I have NOT encountered another service that does this, so I'm hoping it's a mistake on your part.  I need these assets ASAP!

I have been subscribing to adobe stock for a long time, I had 50+ assets available to download. Suddenly it says "10". What happened with the rest of them? 

Hello, about 2 years ago I set up an Adobe stock account. he charges me 36.9e every month. I don't use it and I don't have access to the old email. how can i cancel my subscription? Regards

Hallo, ich würde gerne ein paar Videos für einen Trailer verwenden und dann auf Instagram und TikTok posten. Wie schaut es da mit den Lizenzen aus? Was muss ich beachten? Muss ein Bildnachweis vorhanden sein? DankeMarina

Hello Sheena,Per Common Questions, Adobe Stock Quote:"Do I need to add a photo credit?We require a photo credit to be added only when using the image in an editorial article or for social media."So when using the image on a corporate website (non-editorial) a credit is not required.Can you confirm I've understood this correctly please?Thanks,Nigel.

My account had like hundreds, possibly over a thousand image credits and then suddently they disappeared. We haven't lapsed in payment and the subscription is still active. It's also trying to get us to purchase a plan for images when it should already be included. What gives? 

Bonjour, En cherchant des musiques pour les utiliser dans un clip vidéo promotionnel pour un livre, il est possible soit de les acheter soit de télécharger un aperçu. Peut-on utiliser l'aperçu en toute légalité sans payer du coup? Seul le morceau entier est en copyright? Merci pour vos réponses

I don't see a central place to report these non-labeled Generative AI images/portfolios so I figured I'd start one. Once I find a single non-labeled image, I assume these people are scammers. For each portfolio I've given 2 obvious examples - there are always more, often the entire portfolio. Anyway, here's the tip of the iceberg.  Feel free to add more. User: "Lauren" https://stock.adobe.com/contributor/211098029/lauren - their entire portfolio is obviously AI generated and not labeled. eg: #531735463 and #560755972 (windows are always a giveaway) User: "Ana" https://stock.adobe.com/contributor/211106260/ana - most of their portfolio. eg: #553855743 and #552151474 User: "info@nextmars.com" https://stock.adobe.com/contributor/205873733/info-nextmars-com - all of their portfolio from what I can tell. #525805737 and #525973027 User: "Sola" https://stock.adobe.com/contributor/211040626/sola - tons of AI. #529032276 and #529660184

To make this quick I singed up and received my 10 free stock assets via the trial. The subscription wasn't worth it so I tried to cancel it and thought I did.  After that I was still being charged $29.99 per month but didn't receive access to my 10 stock assets for each of those two months. My account stated I had a "Quota of 0 Stocks" for each of the two months I was charged. So did I in fact cancel my plan like I though which is the reason I wasn't getting my 10 assets for those two months but yet I was still charged for those 2 months that I didn't receive my 10 stock asset options?  So I initiated a chat with Adobe customer service which was a back and forth trying to convince the rep that I was being charged for a product I had no access to and couldn't get assets from. He made it seem like I didn't understand what was going. He kept going on about how I have a limit of 10 assets a month and have to upgrade to add more, even including "ADD MORE" in all caps.&nb

Dzień dobry, zapomniałam że mam adobe, nawet nie mam tych wszystkich programów pobranych i zorientowałam się, że cały czas były pobierane opłaty co miesięczne. Ostatnia opłata została opłacona a kolejna będzie 8 marca, chciałabym anulować subskrypcje ale pisze mi że mam zapłacić dodatkowe 124 euro chyba :/// błagam pomóżcie, może da się jakoś to obejść  

Hi   somehow i cannot buy/licence HD footage without a subscription anymore. Is that true?

Hi, I have signed up for 10-assets a month for stock images and ahve been paying that for a few months. But when I go to access them I can only download a preview and am invited to set up a free trial. I am currently paying for the contract that I cannout use. How do I get access? 

The user Fortis Design is posting obviously AI generated stock images which are not labelled as such.For example: #525111169, #525111136, #525111093They should be labelled as generative AI. I would also like to be able to filter out AI images out of search results. Thank you

I am designing a digital and print billboard for a client and have chosen an Adobe stock image from my subscription. I have used a similar image for brochures and want to keep the design on-brand. Is an extended license needed for this type of advertising? I searched the discussions and the responses are unclear. This is for a non-profit education center. Thank you

Light triptych of paintings in galleries or museums three large illuminated picture empty frames, Generative AI Stock Illustration | Adobe Stock That image claimes to be over 9000 pixels wide. Licensed it and it was clearly at one point maybe a 10th of that. Stop letting people put AI generated images in the gallery. We can only see the low res preview and then get it and realize you wasted a license on crap.The included photo is just a small crop from the image at 100%.