Questions

It's way too easy to accidentally click on the "license" button and get an image you didn't mean to buy – most stock sites make you confirm a selection before the image downloads. How do I un-license it and get that credit back? Thanks!

Hello, I noticed that I no longer have the points that we have transferred from Fotoli. For what reason have they been lost? I spoke to tech support and he offered me to post here. I would like to add that at this point I am not paying for the plan.

Hello everyone,  I ended up using the adobe stock free trial and none of my accounts are showing up the plan so I cannot cancel and it keeps attempting to charge me? I have no idea how to cancel as the plan doesnt show up and there is no option, 35 euros is alot of money for a service im not even using and I have no access to. Any help would be appreciated,Thanks.

I am wondering what kind of license would be required to make instagram templates incorporating stock images and selling them on etsy for others to use on their social  media.  This is an example: [moderator deleted possibly harmful or spammy link. You can post a screenshot.]

I'm testing Adobe Stock and how it works with CC Libraries for possible implementation for a larger team. We're getting hung up on creating a default library and managing images that are saved to the library. First, we can't select a library to save the images to. It always defaults to "My Library". I now have 5 "My Libraries". In the past we were able to select the library that we wanted to save to in the drop down menu in the upper right corner. That is no longer an option? When I select a library it either gives a pop up window for a reverse image search or takes me to a page containing that library. Second, when I heart the image and select "manage" in the tiny box in the corner it's only show libraries that were shared with my by other team members and none of my own. This is completely useless. Going into the CC Libraries panel after saving and moving things around is just not effecient. Is there not a way to select a library and save an image to it? This seems rea

Hello,  Can I use the ten photos on the standard liceance which I download in 30 days trial period if I decide to cancel it and don buy pay subscription? Regards,Bartosz

Adobe Stock Attribution.I'm thinking of purchasing one of your images with the Extended License option.The image will be used on T-Shirts which will be advertised for sale on my Website.Can you please confirm what Attribution requirements, if any, I need to adhere to 

Can I use stock images in a outdoor mural.  Do I need the extended for that? 

Hi, I am want to start selling wedding invitation templates on Etsy. Can I use the graphic from Adobe stock with the commercial licence to produce the templates in Templett or Canva and sell them? thank you marta

I have logged out, logged in, restarted my computer, tried a different browser... at this time (28 OCT 2022 - Noon EST), I am unable to download licensed images (or free previews!). I'm able to download regular images from web pages, and I'm able to download files from e-mail, etc. There appears to be some sort of proble with Adobe's servers at the current time.

Hi I can't find the 'license history' link. I've tried clicking on my profile image but can only see links to manage my ID or sign out.Thanks   Richard   [Moderator moved the thread to the correct forum]

I accidentally downloaded a premium stock image I do not want for hundreds of credits. Is it possible to return the image? The image is #513436945. Thanks.

I have exactly the same issue. I can't download this image: https://stock.adobe.com/se/images/map-use-ai-artificial-intelligence-algorithms-to-determine-what-individuals-want-to-see-when-gps-location-service-are-turned-on-and-the-maps-app-is-opened-popups-that-can-direct-the-user-to-landmark/251190281?prev_url=detail  Please help solve this urgently! Based in Sweden where Adobe's "customer support" is a joke (= bot chat or a series of old school voice phone button selections where the final answer is "sorry we don't offer phone support for that Adobe product". If someone solves my issue here, I'd be really surprised... 

Bonjour,j'ai téléchargé ce fichier 390544353 sur adobe stock en vectoriel pour l'utiliser sur illustrator et le modifier mais c'est une image découpée et non un fichier vectorisé ... Je souhaiterais être remboursé de ce crédit gâchéMerci de votre attentionBonne journéeMaxime

Dear staff, i tried your stock service and i decide to do not renew the subscription BEFORE the trial ending period.This was two months ago.I was back on this site today and i clicked accidentally on the blue button inside a preview photo and the subscription period STARTS AUTOMATICALLY without any warning or confirmation request, downloading the image on my computer. I tried to cancel the subscription and the system ask me a 100 something amount and this is totaly unacceptable cause i don't want the image or a professional subscription that i will never use in my life cause this is not my work! I kindly ask to talk with a human being in order to resolve this issue.Thank you for your support.

Good day! Previously, I could put a filter "From recent to old" in the portfolio of one author. Now I don't see this feature. How can I now see the latest content from a particular author? https://screenrec.com/share/0KoqDlAFYX https://screenrec.com/share/cuKOIU0t2B 

Dear Adobe, I registered to use a free trial for a month ($29.99) on August 28th. I noticed that Adobe deducted money from my bank account on Oct 20th because it ended the free period. However, I haven't used your service since last month. I cancelled it right away when I saw the deduction.I would like to know if I would get a refund for that If yes, how? ​I tried to contact you through customer care chat, but it didn't show me how and asked me to post on this forum. Thank you.  

How do I download my entire library history from Photol Stock? Instead of one by one?  

Hello all, I work at a design agency and belong to a team plan that does NOT include Adobe Stock. I started a trial Adobe Stock subscription but no longer have a need for the trial or subscription to be active.  Naturally, I use Adobe services with my work email. When I started my trial, it started as a "personal" subscription, rather than as a team—but with my same work email/account info.However, when I go to the account portal, there is no option for me to cancel my "personal" work email stock subscription—it only shows the details of the team plan I belong to (which does not include Stock). In short—I cannot access my "personal" account portal, only view my plan as part of my team.  Anybody have similar issues and find a work around on your own or w/ the Adobe team? 

Hello Good day, I tried cancelling my adope subscription, but its only saying "you will be able to manage this plan shortly" and i do not wish to be charged fee's i dont need to pay. Please cancel it for me, thank you.

Three friends ride their electric bicycles up to the edge of a grassy hill and high five at sunset. Mountain bikers celebrate at sunset after a successful mountain biking journey in scenic Slovenia. By helivideohttps://stock.adobe.com/video/three-friends-ride-their-electric-bicycles-up-to-the-edge-of-a-grassy-hill-and-high-five-at-sunset-mountain-bikers-celebrate-at-sunset-after-a-successful-mountain-biking-journey-in-scenic-slovenia/517992007?prev_url=detailFILE #:  517992007When I click to download the video I receive an error. So I tried to have it open in the after effects app and it said the file was damaged 

Was looking for an image of a pumpkin for Helloween and went through 30 pages of crap. Some images look like they were made in Paint by a 5-year-old. Guys, come on, delete images which are obviously crap and nobody is going to download them. I don't want to spend hours and hours with browsing every time I look for a picture.

I licensed an image that is poor quality and unusable from Adobe stock images. Please can someone credit me for the image

I have purchased music from Adobe Stock with a Standard License, and now I would like to upgrade it to an Extended License. How do I do this? I have found help pages about what an extended license covers, but can't find see how to purchase this license.

Hallo Community, ich habe über die letzten Monate diverse Bilder für "später" mit dem Herzchen für die Bibliothek favorisiert. Da ich die letzten Tage nun vermehrt zu einem Thema recherchiert und favorisiert habe, wollte ich mir alle zusammen nun einmal anschauen.Leider ist die Bibliothek "leer". 0 von 0 Dateien wird mir angezeigt.Wie kann das sein? Bin ich auf einen falschen Button gekommen (Meine Bibliotheken)? Ich/wir nutzen einen Unternehmensaccount - kann es daran liegen und dass ich dann erst das Konto wechseln muss, um die Ergebnisse zu sehen.Ich bin verwirrt, hoffe aber noch, dass die Recherche nicht umsonst war.Danke und VG