Questions

Hi,We have created an Adobe Stock integration using OAuth2 in console.adobe.io. And we followed this tutorial - https://www.adobe.io/authentication/auth-methods.html#!AdobeDocs/adobeio-auth/master/OAuth/OAuth.md But after login, the user doesn't see any consent screen and Adobe goes directly to the finish redirect uri with the code parameter. Also in the token call which we execute immediately after, we don't receive user profile data - there is no "email" or "name" fields. The response to https://ims-na1.adobelogin.com/ims/token/ call is: {"access_token":".....","refresh_token":".....","sub":".....@AdobeID","token_type":"bearer","expires_in":86399984}.As you can see there are no user profile data fields at all. But in the above tutorial there are such fields. Also the user doesn't see the connected integration in the connected applications list in his profile. What could be the reason for these 3 issues? Otherwise the tokens work and we can retrieve user's lic

Hi there,i subscribed a 30 days free trial membership of the app Adobe Stock in the Creative Cloud.After a few days of tests now I want to unsubcribe this service before the trial period ends but i cannot find the voice of my panel where i can do it. Basically i cannot see the product 'Stock' inside 'My Plans' that im supposed to delete or unsubcribe from.https://helpx.adobe.com/it/stock/kb/cancel-membership-subscription-stock.htmlCan you please support me and give me the detailed instructions how i can get unsubscribed from Adobe Stock?Best regards

Hello  Does anyone know how I un-do an accidental licence of an image?  I've just clicked on the wrong button when scrolling through.

Una foto mia fue rechazada por problema técnico, pero no se donde buscar cual es el problema técnico, y me gustaria saberlo para corregirlo en la siguientes entregas.Muchas gracias 

Hello, please help. I can not understand the reasons for the refusal. Failure on a technical issue. Raster illustration. Thank you in advance!

I bought the big credits package with 150 points and now would like to know where to find the remaining credits.Thanks a lot!

Hi,Would it be possible to add a feature that let you sort and filter images searches by the size in pixels?I often have to find pictures for huge prints, and it would be a huge help and time saver to be able to display for example only pictures taller than 5000px etc.Thanks in advance 🙂

Hi everyone,I think this may be a problem in a more recent iteration of Adobe Stock, but suddenly I can't disable Safe Search if I'm using Microsoft Edge (which is, for better or worse, my default browser).  I tried getting in through Firefox and I could disable safe search from there, but I'd really rather not change my default browser if I don't have to; I know where everything is.  Is anyone else having this problem with Edge?  Sigh... thanks again, Microsoft.  Is there some sort of setting that needs to be activated within Edge's control panel for that button functionality to be available?  Disabling safe search worked fine not too long ago, but suddenly stopped working fairly recently, which is why I think it could be an issue with a newer version of the software/application/whatever Adobe Stock is.  Could it be yet another HTML5 functionality that Edge hasn't yet adopted?Is there a way in Adobe Stock (or Creative Cloud) settings to just shut Safe Sea

Basically what the title says. I thought I cancelled it a year ago, then I get a reminder that my card is going to expire. I just used it for the free trial and then all of a sudden I realized I spent around $540 on unused stock photo subscriptions. Is there a possibility that I could get my money refunded? Thank You,J. Bravo

Hi, I hope someone can help. I have been building up a credit of images. When I logged on today, I noticed the balance has reduced by over 100 credits. This was built up from my credit balance I transferred from Fotolia and my ongoing monthly subscription. Does anyone know why this might be? Many thanks, Neil

I tried a free month of adobe stock and forgot to cancel the subscription.I would like to be refunded (23,100 KRW)I did not use the service. I read that I had 14 days to request a refund.When the cancellation is completed, it is said that an email will be sent, but I have not yet received the email.I'd really appreciate if you send a confirmation email after canceling payment. thank you

Hello!Could you please help?I have bought this video: https://stock.adobe.com/ru/video/big-raven-screaming-in-wood-wild-bird-sitting-on-branch-of-pine-tree/276962945Then I have used it in my music video.Then I have received the letter from the author of this stock video with raven about that video was stolen and Adobe Stock sells it without any permission. And the author is angry and is planning to punish me.How to solve this problem?  

Hi I'd like to contact the seller/designer of an image I have bought an extended liscene for. How do I go about doing this? Thanks. 

I tried a free month of adobe stock and forgot to cancel the subscription.I would like to be refunded (37400 KRW)I did not use the service. I read that I had 14 days to request a refund.When the cancellation is completed, it is said that an email will be sent, but I have not yet received the email.I'd really appreciate if you send a confirmation email after canceling payment. thank you

HiI have accidently licensed an image that I didn't intend to. I didn't even notice I did it until I was trying to license another and it wouldn't let me. Is there a way to remove it from my listings? It's the most recent one.

Hi, i have 5 licensed images saved in my Adobe Stock library, however only 1 of them is showing in Adobe Spark when i try to add the image to a graphic. Any ideas why/how i fix it? Thanks, Sophie.

the picture https://stock.adobe.com/fr/images/one-piece-figure/298826206 is not tagged "editorial" but it is a manga caractere , can i use it  to a commercial product ( as i buy extended licence ...) 

Hello, today I purchased the following typeface twice (once through my account and once through my partners in case it was an issue with my account). However, when I open the file, it simply shows me the exact image in the link of the word "lollipop" with the alphabet underneath, with no way to edit the wording to my own words. How do I go about doing this? Have I just wasted my money?  https://stock.adobe.com/uk/images/lollipop-script-typeface-vector-illustration-lettering-print-comics-style/301123839

When I do a search in Adobe Stock I randomly see 'foreign language content' showing up in my results.  This is super annoying at times and I cannot seem to disable any settings to stop it.  I'll type in "construction" and 15-20% of the search results are images with content overlaid written in a language I cannot use, it's mostly French & German.Does anyone else ever have this happen?  Thanks!

Hi! I am a new contributor as well and am using a new Android tablet. When I go to Uploaded Files as you describe, there are no options to view "New", "Rejected", etc. It just shows an image I've already uploaded and makes me think I need to add the keywords and submit again. I've done this in error a couple times (because the page is confusing) and it has created duplicated uploads. Does anyone else have this issue? Any suggestions?

Greetings!I just started to use Adobe Stock, uploaded some illustrations for review and have W-8BEN form approved, but there was no option to send an ID for verification. Is there a way to see if my ID was verified? If there is no way to see myself if it is verified, could you please let me know if it is?My contributor ID is 208050950 Thanks in advanceAigul

I am missing 120 Credits for Stock.  I do not know what happened to them.  Please put them back.

Hello, I would like to purchase images for resale on prints / coffee mugs etc. I want to find out the most cost effective way of doing this. As I understand it, extended licenses (which I need for resale) are not covered by the standard subscriptions. You can use the credit packs though. How much is a credit worth? It doesn't say when I look at an image I want to buy. For example it says $47.99 for an extended license, butu what's that in credits? Is there a better way to buy adobe imgaes for resale? Much appreciated, Kind regards 🙂

Ho sottoscritto un'iscrizione annuale. Mi hanno dato il mese  gratis ma ho disdetto l'abbonamento prima della fine primo mese. Perché mi sono stati addebitati 36 euro?

I had a free month of Adobe Stock, which I went to cancel, but was given extra free months as an incentive to continue. I accepted the extra free stuff but now when I cancel it has charged me for a month AND is charging me a CRAZY early cancellation fee! This is extremely unfair and utterly terrible behaviour! These charges should not apply to those who only utilise the free membership! How can I undo these charges?