Questions

Hallo,I accidentally have ordered a few minutes ago the picture #191993072 (Order ADB051403038DE)Can you please take it off my account and give me a credit back.Thank you in advanceRegardsDorota Maria

Hallo, wie verhält es sich in folgendem Fall. Reicht hier eine Standardlizenz? Es soll eine Broschüre erstellt werden, in der sich mehrere Organisationen/Institutionen vorstellen können. Sie werden aufgefordet Text und Bilder an den Herausgeber der Broschüre zu liefern. Nun meine Frage: Kann ich Bilder mit einer Standardlizenz zu meinem Text mitliefern, da ich ja der Verfasser des Textes bin, auch wenn auf dem Umschlag jemand anderes als Herausgeber steht, oder benötige ich dafür eine erweiterte Lizenz? Ich wäre sehr dankbar für eine Antwort

Hi there Can anyone help I am having terrible trouble with adobe stock, in Chrome, Firefox, IE. Cleared cache several times even tried this fix Delete CRL and OCSP Cache Delete CRL and OCSP Cache  Sadly nothing seems to fix this, tried support but they didn't seem to understand the issue. I ve been forced to use other libraries as the adobe site is so unresponsive ....I like adobe stock ! Can anyone help please as to what the issue may be?

Hi! I have the same problem. I have been charged a monthly fee even though I did not express my wish to prolong the subscription after the trial period. please, cancel my Adobe Stock subscription. Can I expect return of the one month fee? Best, Sabina

HiI'm having similar issues - cannot cancel my plan and going around in circles trying to work out what to do.I was charged 3 months worth of billing even though I believe I cancelled my plan on 3 September 2018. But I seem to be in another plan and cannot get out of it without being charged.Please can you help?Thank youLisa Egan

I was working on my iPhone searching for images. Two photos that I was trying to save as comps for future evaluation, ended up being licensed and not saved to my folder for future consideration. They are #169080787 and #162672504. I have not downloaded or used them yet and was wondering how do you return/get credit?

I want to buy 1 particular stick swimming photo, which I downloaded a few days ago.Can not find it anymore. Although I have searched almost everything in swimming.Does the number help in the photo?

I've requested a trial version of Adobe Stock, but unfortunately I can not access to my personal email to confirm my Adobe Stock account!! So I can not access my Adobe Stock account. Can someone tell me if, although the Adobe account is not yet confirmed, is the first charge carried out after 14 days anyway?

We cannot use Lastpass with Adobe Stock website. (toooo slow !!!)I create a ticket, Lastpass said to me to post here because :There a clash between them both so it is hard to say. It is recommended that you file a report with Adobe as well to see if they can assist in finding a solution to the matter.So, I have the feeling that this issue won't be solved. INCREDIBLE, that such company act like a childI was testing Adobe Stock, now I know that i won't purchased a subscription until this issue is solvedBye

I am just starting a new business and want to create a business card and a website with a single image. I have found one I like on Adobe Stock. I am thinking that if my business succeeds, I will be using the image for several years. So does that mean to use just the one image, I have to have a continuous plan with Adobe Stock and keep paying for that image every month for years to come? Can't I just buy a single image outright? And if I can't do that here, can anyone recommend a website where I can? I've looked at free sites like Pixabay, but most of the content is terrible. I am happy to pay for an image for my branding, but not every month for years on end! Advice please?

As I'm reading these threads I'm noticing a reoccurring theme here, nobody seems to know what they're signing up for and Adobe has done nothing to make this more apparent to it's customers. I had NO IDEA I was getting charged $32 a month for stock images I don't even use! This Adobe extension is so so misleading. You advertise 10 free images when you first open the application. Unfortunately, I did not know that you PAY for 10 images a month. I paid the full amount for a student membership of Adobe Creative Cloud for a year. As of now I have almost paid that entire membership amount in stock images that I used for one single month, MAYBE two.I'm very sorry if this comes off aggressive but this is not okay! I feel as though this is a sneaky way for you to get more money from students. To make matters worse I have tried cancelling only to run into an early termination fee that a cannot afford. Please, fix this and make it more obvious to your customers. I genuinely think this is problema

Hallo,ist es erlaubt Bilder die ich auf Pixabay hochgeladen habe auf Adobe zu verkaufen?vielen Dank

I used these two vectors I found on stock to create this fictitious logo. I know if I have the subscription with the standard license I can't use any images on items (t-shirts) I want to sell. But would it be alright with the standard license if I put a logo like this on items (t-shirts) to sell since I altered the images so much?

i want to cancel adobe stock because its too expensive for me please help

I have some issues on your website: I want to buy some credits, but I need to update my credit card info.If i update my credit card info, it will reactivate my 5 credits pack subscription. > i would like to cancel my subscription to this pack.I don't see any button to cancel this subscription first.I give up because I'm in a hurry, and try to update crédit card info anyway.> error box "An error has occurredWe encountered an error while processing your information. Try sending them again or use another browser."I try again, change browser. idem.How can i do to buy images quickly?Thank you

I am INDIVIDUAL subscriber of Creative Cloud. Throughout I read that YES, I can use the images from the Adobe Stock. However, when I try to download a pic, it still downloads with the water mark and ow resolution. Otherwise says that in my region I can not use. But still I see that I am INSIDE my account. Everywhere says that SURE, I can use. It Says: Find the perfect ASSET for your next creative project. Is not really clear if the standard license is included for commercial use for the individuals. They make understand that YES but when I try, I can't. What do they mean by ASSET? Resellers in my country, they mention some, but NO ONE actually is active. Their phones are not updated. Why Adobe does not update their list of authorized retailers in Peru? Also, I read this: Stock FAQ: What are different types of licenses and their terms of use?  "...to use your asset anywhere in the world, and the license never expires." EVERYWHERE IN THE WORLD. So, why Can't use in my country???

How do I cancel my Stock Contributor account and delete my uploaded images?

I need some downloaded images in higher resolution, could this be possible?

Hello,I have a team subscription and I want to know if other members of the team can download high res files from this team subscription.Best

Hi AllThanks in advance for any responses.  I have a question about licensing that I wanted to check.I have a client that I produce fact sheets for.  The client also uses the fact sheets that I produce with their clients.If I produce a fact-sheet including an adobe stock photo or illustration and have one version branded with my clients logo and another co-branded with my clients logo and their clients logo, do I need one licence or do I have to purchase the licence twice?  Seems odd to have to purchase it twice if it's essentially the same document used by the same client?ThanksMatt

Please add the ability to favorite images to save for purchase at a later time. Thanks!

Hello, I have licensed 10 Images as part of an Adobe trial. I would like to use one of the images which has a standard licence in a magazine article. There will be a circulation of approx 70,000 for the magazine.Am I able to use the image on the standard licence for this purpose?Any advice is appreciated.

Hi,When i cancel my subscription of Adobe Stock - 10, what happens with my 119 saved credits?And also with my License history?

Adobe stock has been basically unusable for at least a month. I keep seeing Waiting for cc-api-data.adobe.io.... at the bottom, not sure if that's helpful. I will check other browsers but I remember trying safari and having the same issue a few weeks ago.

I have a very tight deadline and this is making me crazy. Is this happening to anyone else?