Questions

I'm new to this but I knew Adobe had the disk to buy. What happened to that and why do we have to subscribe? 

How can I hide AI art from the search results?

I downloaded a Vintage Robot Illustration (JPG), but need to contact Adobe or Designer to see if an Illustrator AI or EPS file exists. Adobe AI Support was not usefull. Image - https://stock.adobe.com/images/retro-toy-robots-generative-ai/570116904?asset_id=570116904

Cuando estoy buscando canciones y paso la página, los archivos de audio no se cargan. Solo aparece el nombre de la canción pero no se puede poner play. y tampoco aparece las ondas de la canción. Cuando sucede esto, si realizo una nueva búsqueda ya no se carga ningun archivo, tengo que volver a salir y entrar a la página de adobe   [Moderator moved the thread to the correct forum]

Hi there,I downloaded a "Vector" File: 812174329 and it has no layers for the graphic.This was opened in the latest version of Adobe Illustrator on Mac OS Sonoma 14.6.1Please can someone re-credit me for this as it isn't usable? It might be worth removing this file so nobody else downloads it by mistake.Many thanksMartin

I changed plans. How can I prove that I have purchased the images of the old plan?

Can I use a stock photo with the standard license for a book cover?  Also, can I modify the image, add words, lighten or darken it, etc?

I was travelling in Mexico and signed up for an adobe stock free trial. It was in spanish and I misunderstood that it was a free trial and that I was going to be charged in the future. Is it possible to be refunded? Or at least cancel further payments without a charge for cancelling?   [Moderator cured the topics. Selected the correct topic.]

hi allI'm new so some things are not very clear to me and I would like someone more experienced to explain it.If a mockup with a flyer design that contains Adobe images with a standard license is placed on the web, does that flyer that is on mockup have to display the credit text/ attribution, or is it necessary only on the printed version of the same flyer?Thank you

Boa tarde, estava no período de avaliação do adobe stock, baixei um vídeo, deu certo, fui baixar outro gerou uma cobrança de R$104,00 eu achei que estaria dentro do periodo de teste, mas cobrou mesmo assim, um vídeo de 5 segundos, não estou conseguindo cancelar, alguém pode me ajudar?   [Moderator moved the thread to the correct forum]

Can someone please explain the difference to me between my current "Adobe Stock - 10 assets a month for £35.99/mo" and "Adobe Stock - 10 assets a month starting at £23.99/mo". They both give me generative credits in Firefly and in a "compare", they are identical (image attached). All I really want is access to Firefly, not Adobe Stock itself. I already subscribe to Creative Cloud suite. Can Firefly be added as a bolt-on to CC?

When I license and image and download it, does Adobe include a unique code in the image metadata that indicates that the image was downloaded by my account?

I'm using 10 asset per month plan at Adobe stock.Just a few minutes ago, I bought 1 video at Adobe stock.I thought that video is using one of my asset.But it was not.About 100 dollars was paid by my credit card.....How can I a refund??? Please help me...

Bonjour,  Nous avons une nouvelle collaboratrice dans notre équipe, elle ne connait pas correctement les outils et a eu un souci aujourd'hui en achetant les mauvaises licences pour des photos adobe stock. Nous avons perdu 2 fois 240 crédits pour des licences étendues alors que nous avions besoin des formats basiques. Est-il possible d'annuler ces licences et de récupérer nos crédits pour l'équipe créa qui utilise Adobe Stock ? Les deux fichiers concernés sont #222498673  #548706625 Merci pour votre aide.    [Le modérateur a supprimé un lien introduit accidentellement]

I accidentally purchased a HD video stock, but I've noticed that it is not only what I was looking for but also very unclear. I've never used it on my work.. I just want to cancel the payment and get a refund.Thank you.

If I have an image credited and want to use it in a social media post (non-commercial/sales), do i still need to credit it, and if so, where? ie overlaid on the image, or in the text?   [Moderator moved the thread to the correct forum]

Hello everyone,I have a question regarding the use of Adobe Stock images under the Extended License for selling physical printed posters. If I want to sell a poster featuring an Adobe Stock image, do I need to make any modifications or add creative elements to the image? Or is it permissible to sell the physical poster without any additional elements?Thank you for your assistance!

Hi, I was wondering if someone can clarify and confrim what I can and connaot do with images I download from Adobe Stock. I was potneitlaly wanting to use images that I have downloaded onto my bsuiness webiste and social media. The images are only as an image they are not linked to my business, not branded with compnay logo or I wouldn't be selling these images its just something to look at when describing my bsuiness and webiste. I have used adobe express for creating my logo from scratch and it has the potential to create linkedIn banner etc but I want to make sure I know what I can and cannot use. Alos want to udenrstand what I need to do to make sure I am following everythting correclty, I would not be editing the photos either would jsut be placed on social media then discusing more about my business. Any help and guidance is much appreciated. 

Hi!I have the same problem. I would like to cancel my subscription. Could you help me with this?Advance thanks!Julia

Just wondering how this works,  I have the Photography subscription plan but am browsing assets for upcoming music videos.  I tend to grab lots of video pieces and work on assembly by choosing from a wide palette rather than going to have to stop editng and search for something else every time I need another clip.  (I only use a small portion of what's on hand - but if I get punished for downloading too many obviously I would have to change the process)Is there a limit on "Free" downloads?  Does it vary depending on if you're a subscriber, or what plan etc.?  The breakdown for this doesn't seem very transparent, unless it's truly free with no limits.

I am trying to download from Adobe Stock #682639238 and when I try and open it in Inkscape I get and error stating "Failed to Load the Requested File". I can open the jpeg version just fine but I am unable to edit it. When I try and convert the ai file to and svg ending in Pixillion I get a message stating the file is corrupted. I am not sure what I am doing wrong. I don't do editing enough to stay up to date. Any help is greatly appreciated. 

How can I automate the process of purchasing and downloading assets from Adobe Stock using the API? I frequently buy assets for projects, and I’m looking for a way to streamline this, ideally with an automated workflow. Is there an API endpoint or recommended method for handling both the purchase and download steps seamlessly .I'm looking to streamline this process for my new project .  

Does anyone know why I keep getting this alert displayed above? I have an adobe adobe account through my work and the past month I have not been able to use the assets downloaded from adobe stock. I'm thinking it could be my works firewall. I have tried dowloading in chrome and microsoft edge with the same issue. When I go to libraries and try to open up the document it gives me that script error. "This item cannot edited because it is still being downloaded" And when I go to my adobe library it says it is licensed but I can't use them. I included two images below, the second one is a screenshot of what one of my library folders looks ike.    

I had almost 50 credits which were fully paid. I had my account for several years, being a web designer. Then, as I am now 76, and think to retire, I stopped my Stock Image subscription, and didn't allow Paypal to pay Adobe, monthly as usual. I am now 76. But I found out that I have lost all my paid credits, even those which were fully paid. I find that very unfair. The other proble is that it seems impossible to join an human being.... there is no real support if you want to stop the Stock image subscription. Who ca help me?   [Moderator cured the topics. Please do select only relevant topics.]

The main problem for me is filtering when viewing specific creator catalog and finding new content is almost impossible within portfolio. And this is a problem if you rely on few creators mostly. So basicaly you can use all the filters available in main search within portfolio, by adding link separators. For sorting by newest image it would be: &order=creation When you first open creator's portfolio, link will look like this:stock.adobe.com/lv/contributor/205936499/dariusz-jarzabek?load_type=author&prev_url=detail To sort by newest you have to add &order=creation at the end of it.stock.adobe.com/lv/contributor/205936499/dariusz-jarzabek?load_type=author&prev_url=detail&order=creation Another thing is that some creators have switched to AI generated content. And I know some good creators that I wish didnt do it, but thats a whole another talk. Baseically again in portfolio front page add &filters[gentech]=exclude at the end of a link