Questions

Hey all,  I'm seeing online in various places that I should be able to find SFX on Adobestock. However, despite numerous attempts, I can only find music in their audio panel. Does anyone know where I can find SFX on stock? 

Darf Stockmaterial in aufbereiteter Form (Social Media Content) unseren Kunden auf unserer Website als Download zur Verfügung gestellt werden?

Our company has been trying for weeks to get a refund on a 299 credit image we never wanted. We accidently clicked the download button because we did not know premium was mixed in all the other images (among all the bad AI images)...   most importantly Adobe WILL NOT Get back to us.   Are they still in business?--- NOT HAPPY

Hallo, wir haben unser Konto vor 2 Monaten von Credit Abo auf  auf CCT Pro Abo geändert.  Für die Webseite haben wir bereits ein Foto genutzt und lizenziert unter dem Credit Abo um August 2023. Letzt Woche haben wir ein schreiben von Copytrack bekommen den Nachweis das wir das Bild rechtens nutzen zu erbringen. Ich bin dann leider auch Nachlizenzieren gegangen und nun hat sich das Datum der Lizenz ja von dem alten Datum auf das neue Datum geändert.  Kann man irgendwie nachweisen wann die erstlizenzierung des Bildes war? 

Buen día, espero que estén bien, directo al grano, había solicitado una prueba gratuita aproximadamente el 3 de mayo de este año llenando mis datos básicos y con la tarjeta de crédito, como no me ha dado cuenta que mi prueba ya estaba por terminarse, de inmediato se activo la facturación para suscripción de pago haciendo que la tarjeta de crédito que tuve el dinero ahí dentro, se ha descontado y me quede impactada cuando fui a retirar dinero de mi banco (de la tarjeta de crédito), después el 6 de junio del día de ayer que ese mismo día iba retirar ese dinero, lo cancele esta suscripción a tiempo dentro del plazo de los 14 días y según la página de Adobe, menciona que recibiré un reembolso sin falta después de que haya cancelado dicha suscripción, ahora estoy escribiendo aquí porque estoy preocupada y necesito rápido ese dinero que se gasto automáticamente por temas familiares, si fuera en unas horas sería mejor puesto que ando pendiente revisando la app de mi banco de crédito que se ut

I am preparing a post for social media to commemorate the 80th anniversary of  the D-Day landings.   I am looking for a stock image to use and i am intrigued ....   Does anyone have any idea why  there might be NO images in the stock catalogue of soldiers running or walking ONTO the beach?  THere are DOZENS  of pictures of soldiers splashing in the water with their heavy packs and weapons etc.  But they're all walking INTO the sea not OUT of it.    You see hundreds of soldiers walking towards ships just off shore.    Or walking awy from the camera towards the ocean.      I would have thought the vast majority of soldiers that day were NOT walking in that direction.    Can anyone xpliain that for me please?  CheersMike KearWIndsor, NSW, Australia 

On this post, Abambo said to open threads to discuss AI-generated art assets we find that need to be reported as "bad" due to incorrect fingers, strange distortion, etc.   Here's some: The fingers are wrong, and there's at least one set of that aren't connected to a body This is categorized as a photograph but is obviously AI-generated (see: the shape of the jar) This is also categorized as a photograph while being tagged as AI-generated, and some of its globs of paint have impossible hue-shifts This categorized-as-a-photo family shot looks great from a distance but horrifying up close This cute old man (found in the Photos category) is also horrifying Sometimes the errors are very subtle, like the way the righthand fox in this image has three legs in a sort of which-one-belongs-where optical illusion   It was easy to find these error-ful images. But even as AI-generated art "improves" so that it's harder to recognize, the legal and ethical issues included in their making a

Hello,I am a college student that takes commissions for YouTube intros and other related things, so I'm wondering if I'm allowed to use images from Adobe stock in my work that I get paid for. I have a student license.

I accidentally purchased a premium image for 564 credits. Can I get a refund?When I saw the number I assumed it was the number of credits I had, not the cost of the image. Can someone advise?FILE #:  315253028 

I made an order of 3 license by mistake and would like to cancel it.How can I cancel this order and keep my current plan active ?In all other merchant website, it is simple to cancel and order. With adobe, it is impossible!I stayed also an hour long in the chat room with no answer.Help please!

Bonjour,Après 7 services à travers le monde via le chat, je tombe des nues :on conserve ces crédits quand on passe d'un abonnement 10 à 40 fichiers mais pas l'inverse ??? Donc impossible de downgrader sans tout perdrequand le compte est bloqué ou en attente de paiement on ne peut pas utiliser les crédits déjà payés !!!on ne peut évidemment pas transférer ses crédits vers un autre compte !!!pour toute solution technique on me conseille de consommer mes crédits (220 !!!) pour pouvoir changer de forfait -_-Du coup, comment faire sans tout perdre ? et ne plus être captif de cet abonnement sur-dimensionné.Quelqu'un a déjà eu cette problématique ?

Hi I would like to see stock images that represent the population diversity in my country which is Mexico. It takes me hours to find an appropiate image that represents the people that conform mexican citizens.  It is not the same diversity one will find in North America, Europe or Asia.  How can this be taken into account by content creators. 

I can't get chat help because it says I need to contact my company admin. No one here knows anything about it! How am I supposed to get help?

Let's assume a public advertisement (print) in form of a poster which is displayed in public.The poster advertises a ophthalmologist/ophthalmologist office and its services.The design includes an Adobe Stock of a person with glasses. Is the standard license sufficient or an extended license required?(Is 500.000 relevant here or whether the image of the person with glasses is the main value of the product?) 

Hey there everyone. Recently I have found a user whose artwork I have used purchased credits to license their work several different times. Despite being specifically under the "Vector" category, upon opening the artwork in vector art programs, the image ends up being a singular compressed image behind split up "masks", which is by no mean what I am paying for when I pay for credits. Is there a way that this is not only reportable, but refundable if I'm able to prove that the downloaded files do not work properly as they are advertised and sold?Thanks!Nathan

It will be so useful to be able to put keywords of thing you want to eliminate from your results, for example, "computers", "cell phones", etc.,because lets ifI want an image of a conversation its almost imposible to find a person to person , if I couuld launch out a concept it will make it possible to refine the search and make the search more efficient.

I work for an organization that has several users downloading stock assets from Adobe on a Teams account.  At the end of each month, we have to compile our download history and attribute each download to specific clients, and it's been a major hassle ever since we converted to Adobe Stock.  There is no way in the License History page to sort by user - I can't easily isolate only my downloads, nor is there any way for me to easily notate which client or job they were downloaded for.  If there were sorting features implemented in the License History page that allowed us to sort or show downloads for specific users rather than the whole team, as well as a notes function that would show up in the license history page where a job reference or note could be added that would help with attribution, it would be a major help for our organization and our billing.  Overall, we are very happy with Adobe Stock and switched to using it exclusively over Getty because it fits b

Is anyone else having trouble with Adobe stock and loading their libaries? I have tried everything and I am unable too? Any suggestions would be amazing, i am trying to work on an assessment and need it working stat. ;(

I notice that searching for "geisha" brings up images that are obviously not of geisha. Not only in the generative AI images but in photo stock images too. These distort and confuse what geisha are/were look like and do. Why are images on Adobe Stock allowed to be tagged with things that they do not represent correctly or respectfully? Here is an AI example. https://stock.adobe.com/images/image-ai-portrait-of-a-typical-japanese-geisha-generative-ai/579951336Here is a non-AI example:https://stock.adobe.com/images/sexy-geisha-in-japanese-red-kimono-with-a-fan-back-view-female/134213582Such images being part of a set labelled as "geisha" distort and stereotype as well as disrespect actual geisha and traditional Japanese culture to an extent that seems ignorant if not downright racist. Why are such images allowed to be thus labelled? This is only a specific example that interests me but I'm sure many others exist.Why is there no way to report images that are obviously i

Absolutely the dumbest change I've ever seen - and I've seen some dumb ones.Adobe: Aiming to create non-productivity tools by replacing developers with cheap Ai?Please let me know where I can get back to COMMON SENSE... Perhaps (here's a thought), they could LEAVE THE WORKING FONTS part alone and, instead, focus on things like...   If I buy/download a template from Adobe Stock that uses - er - fonts...  then they automatically install the ones I need WITH the template - and not suggest dumb replacements or tragic searches?

I know how to search by artist if I found an image I like by that artist. But what if I only have an artists name recommended to me by my client? How do I search from only the artists name?

Después de tener que contratar un año de adobe stock obligatoriamente, las licencias de descarga que se han ido sumando mes a mes y que no he usado, han acabado por desaparecer una vez que el plan ha terminado. ¿Es esto normal? si lo es lo considero una estafa. Lo coherente es que termines de pagar y las fotos que no has usado las tengas disponibles hasta que se gasten, para eso se pagaron.

HiAfter reducing my subscription to the smallest one (3 assets per month) I have lost at least 70 available downloads from the previous plan. Customer support claims that changing the plan = canceling the plan, but to me that it is rather counterintuitive and really fng annoying to say the least. Is this really supposed to work this way?

Hello,I hope this message finds you well. I am encountering an issue while using the Adobe Stock API to download assets.Specifically, I have successfully used the API to download assets of various types (images, photos, vectors, etc.) without any problems. However, when attempting to download a video asset (HD or 4k) using the following endpoint per exemple : https://stock.adobe.com/Rest/Libraries/Download/125851226/1?token=myToken I consistently encounter the following error message:{"error": "Cannot find a download for this file and license on this entitlement","code": "201","case": "c5519a4f88885c1b98bb3c88837bea6f"} This issue is specific to video assets, as downloads for other asset types are working correctly.Could someone please assist ?Thanks

I recently got the free trial of abode stock and probably since I lacked the 30 dollars on my account at the time the monthly payment should've occured the payment had an error and ever since then it has been emailing me about this error. I do not use abode stock and I want to cancel my plan without paying a penny, how do I do that?