Questions

Hello, I downloaded a Comic Photo Effect Mockup (image below) and when I drag the photo I want to use into the layer that's labeled [YOUR IMAGE HERE], the image looks the same. I've messed around with hiding the layers and moved the image between each layer and nothing is changing.   

Bonjour, Je ne comprends pas pourquoi un essai gratuit que j'ai resilié avant les 30 jours m'a tout de même été facturé. De plus, la formule s'est "réinscrite" dans mon compte, je dois payer tous les mois et si je veux résilier je dois des frais d'anticipation un montant qui s'élève à 59,94 euros.... Pas cool du tout pour un étudiante qui ne dispose pas de beaucoup de moyen financier... Quelqu'un peut m'aider ? Qui dois-je contacter ? Merci d'avanceCarla

Bonjour je n'ai pas acheter de photos depuis l'année 2020 et j'ai un abonnement a 10 images par mois? Depuis trois ans je devrais avoir 330 credits hors je vois que je n'ai que 120 credits. Pourriez vous me donner la raison

Hi 🙂 I've updated my plan from 40credits to 750credits/month for get more resources with extended license. My trouble is that they costed 32credits before the update and now cost 180credits. Can anybody help me? thank you!

Hola, buenas tardes, tengo un problema y es que llevo semanas intentando cancelar la suscripcion de adobe stock, pero desde el día uno me quiere cobrar una tasa de cancelacion la cual se me hace injusto, ya que lei que si la cancelabas desde antes de los 15 días no se me iba cobrar y ahora se me quiere coibrar si o si la tasa de cancelación, aparte no me puedo comunicar con ADOBE por que su telefono no sirve y su asistente virtual no me da información de ellos. 

Hi, I would like to purchase an Adobe Stock photo in the "Extended License" so that a Record Label can use it for a Digital Music Cover. It says that you have "Unlimited web, social, email and mobile access with it." My client is concerned that there is some limit to the photos after all. Does anyone have experience with this or can give me an Adobe contact way to inquire there directly ...? Thanks in advance - Sven

I don't know why I can't download the assets from Adobe Stock.I deleted the history and signed in/out but it didn't work.Does anyone know how to fix this problem?

I am downloading stock images but a few of the files downloaded are blank. I've repeated download but still happens, please what do I do? 

We create industry-specific learning content at a Non-For Profit National Association.Could we use the assets  "Editorial Use Only" for an eLearning that we sell to our members?

I accidentally purchased an Adobe Stock subscription during an attempt to buy a a subscription for photoshop and different applications. When I noticed the charges months later, I am not sure what to do or how to cancel the subscription and get a refund. This seems implausible and is incredibly frustrating. I've now paid $30/month for 4 months on an annual plan for something that I have no clue what it is, I have never used adobe stock and do not plan to. Help?

Hi Adobe,I downloaded some images.I'm noticing that some of them are no longer available on adobe stock website when I search for image IDsIf the image I download today have a ID, will that ID remain unique to the image or can it get changed in future?Can the old ID of one image be assigned as ID to newer image? These are the downloaded image IDs I can no longer search forEg.542118034542118699542118791542118930

Hey guys, I am on an Adobe Enterprise plan with my company which includes unlimited Adobe Stock Downloads. But when I have logged in this morning, it is now asking for payment. I have seen a couple of other forums describing the same thing where Adobe employees have resolved the issue for them.  Example below:Your plan includes unlimited adobe stock downloads... - Adobe Community - 14168302 Please could let me know how to resolve this? Many thanks in advnace

I unfortunately forgot to cancel my 7-day free trial and now I'm signed up to the yearly subscription with monthly pay. Also I have received a message "Your payment is due".I didn't intend to sign up for the yearly subscription to "Adobe Stock" and "Creative Cloud" as well as I have not used the product since the subscription. I'm currently not in a financial position to pay so I really hope to get both of my subscriptions cancelled with no fees.P.S. Added screenshots. SincerelyMarta 

Adobe Stock is flooded with users posting AI images without labling them as such as Oshene: https://stock.adobe.com/contributor/211269555/oshene?load_type=author&prev_url=detail&asset_id=570444407 and  BrunoWendel  (some is labled  correctly but most is not )https://stock.adobe.com/search?creator_id=211341916&filters%5Bcontent_type%3Aphoto%5D=1&filters%5Bcontent_type%3Aillustration%5D=1&filters%5Bcontent_type%3Azip_vector%5D=1&filters%5Bcontent_type%3Avideo%5D=1&filters%5Bcontent_type%3Atemplate%5D=1&filters%5Bcontent_type%3A3d%5D=1&filters%5Bcontent_type%3Aaudio%5D=0&filters%5Bfetch_excluded_assets%5D=1&filters%5Binclude_stock_enterprise%5D=0&filters%5Bis_editorial%5D=0&filters%5Bcontent_type%3Aimage%5D=1&order=relevance&safe_search=1&search_page=2&get_facets=0&search_type=pagination&asset_id=585589918  Why is there no button to report users violating your TOS? &nbs

I'm looking to license a fireplace video, but the crackling sound is crucial. Why don't these videos have audio even when described as "with crackling sound"? https://stock.adobe.com/video/cozy-relaxing-fireplace-with-crackling-sounds-uhd-tv-screensaver-video-for-meditation/422401498?prev_url=detail A filter for videos that do have audio would be wonderful. #featurerequest

I have been using Adobe images for the past 2 years as a part of my job. I already have an Adobe Software subscription that is supposed to cover all applications. Just three days ago, I downloaded at least 5 free images on the same day. Then suddenly, Today, it says I've reached my limit at 3. This doesn't make sense. There has been no notification, and I'm already paying an Adobe subscription. Why are they suddenly limiting this? Is there a way to fix it? I need to finish a project today, but I can't because I can't download the neccesary image.

If you subscribe can you use / modify stock images or generate ai for print on demand ?all very confusing 

HI, I have subscribed for a free trial of AI but when I've ended my trial, Adobe is still charging me for something I didn't signed up for. Adobe Stock - 10 assets a month. It's bothering me I have to pay for something I didn't even use. please send help, I can't even cancel this subscription since it says it's already due.

I just noticed that I have been charged $29.99 for Adobe Stock for three months. I did not buy this nor the free trial I keep reading about.  I want this cancelled.. when I log into adobe there is no record of my card or an account.

Hi, all. I see others have posted similar threads in the past and I'm confused (and frankly, disturbed) as to why this is still occuring. Sidenote: I would share real screenshots but don't want to screenshot these on my company computer. I've attached a photo taken with my phone. no matter what image I'm looking at, I get NSFW videos in "similar in videos". For example, If I'm looking at a stock image of a tree, the suggested videos underneath will be people in bed, women in lingerie, or straight-up softcore p***. This is the case for nearly every single image I look at. Again, I'm on a work computer, so not ideal. SafeSearch is turned on. What prompted this post, however, was the most disturbing. I'm looking at a simple photo of a beach and the suggested videos below are children in bathing suits, children at the doctor lifting up their shirts, and a young girl (of age, I hope?) in lingerie. This is very bizarre.... 

Hello ! I would ike to know if with the extended license, I can use visuals for commercials usages, especially on POS. Or if I need to get another license. Thanks a lot for your help 🙂 

I can't download the images from Adobe stock photo since yesterday 10/22. I have done all I can do, log in and out, clean cache and used different browser. It really make me crazy!

Ich habe massive Probleme mit meinem Adobe Stock Abo! Seit Abschluss kann ich es nicht mehr kündigen, weil im Konto immer angezeigt wird, das Abo könne bald bearbeitet werden. Außerdem wird mir angezeigt, mein Paypal sei abgelehnt worden. Daher habe ich eine Kreditkarte hinzugefügt, die ist aber auch seit Wochen nicht angenommen worden. Stattdessen wurde mir heute schon wieder Geld von Paypal abgebucht!Ich habe den Dienst bisher 1x genutzt, nun aber schon 3x bezahlt, weil ich nicht kündigen kann.Ich bin extrem sauer und fordere Sie auf: Lösen Sie mein Abo auf und zahlen Sie mir mein Geld zurück!

Bonjour, Qq'un pourrait m'expliquer la fin de cette phrase? C'est pour une licence . "Peut-être utilisé pour des produits destinés à la vente, sauf ressource à usage éditorial uniquement" Merci 

Hallo,Kann man Bilder mit einfacher Lizenz verändern?Ich wollte es mit einem Dunkel-Filter hochladen. Es kommt aber nur die Originalversion hoch.Über Rückmeldungen freue ich mich.