Questions

The images I upload for my web page project in CC Express render pixelated on mobile devices.This is occuring for both .png files and .jpg files. It is occuring for images uploaded to the title portion and to the glideshow.This is occurring in mobile devices when viewing the page in Firefox, Safari, and Chrome I have attempted:uploading both .jpg and .png versions of the imageschanging the file sizes to very smallchanging the file sizes to very largeuploading a variety of file sizes between small and largedoing the above for both .png and .jpg files What can I do differently so my webpage images render properly on mobile devices? I have attached screenshots of how the images appear on mobile devices, as well as examples of the files that I've uploaded. I am creating vector graphics in Illustrator and saving as either .png or .jpg to create these files. I am not having this issue with photography-based images. This is a problem specific to the web page project featur

Hi, I see my branded projects are all locked and its asking to convert branded ones to unbranded ones. This is coming even after i have updated the payment details.Please check and resolve.Thanks,Vivek

Hello, I'm having trouble linking my company's instagram to my Adobe Express account. I've tried clearing my cache, logging out, restarting my computer, etc. but nothing seems to work. Can someone please assist me as this is time sensittive.  Also - I bought a premium subscription but my account is still only allowing me three posts per month. Can someone please assist me with this as well? Thanks!

So I've been using Adobe Express for the past several years and suddenly the social media icons are missing when applying shapes. Any thoughts on why?  

Hello,  I have tried everything. Switched insta account to business, added insta account in to META Center, my insta account is linked with a Facebook page. All is linked into META business suit.  I keep getting this. In total, I've spent 1h30min, at least 54 attemps of connection, removing many times the business app integration, i did it, all into this troubleshoot, everything. It's beyond my tech-savvy skills now. I need assistance from the Adobe Team.  What info can i provide? Thank youR

Make this great spread Android phone please important Make this great spread

Thank you

I have a photo of eyeballs, and I have a photo of bushes.  I want to make it look like the eyeballs are lurking in the bushes.  Can anyone tell me how? I'm a novice.

  Hello, help me please. I did spark page for so long and cannot save it.  

Hi! My firm is has been using ContentCal for almost 2 years and we are currently migrating in Adobe Express. I have downloaded our content as a CSV file. So my question is - how do I re-upload our content into the Adobe Express scheduling tool, so that everything is integrated?THank you!

So, I was working on a project for some time when suddenly my computer screen briefly went black and when it returned my project was not displaying correctly. The canvas simply displays whatever was on the previous open tab and even trying to download the project into a jpg results in a blank document. I have checked and all the old layers are still there so the document is not gone, but it simply will not display correctly. Do any of you know a fix to this? P.S: I was working on a chromebook.

Un gusto saludarlos amigos de Adobe y comunidad, actualmente estoy teniendo problemas con Adobe Expréss, el problema es que al momento exportar un post aparece una línea blanca en la horilla izquierda de la imagen, ya he eliminado la imágen de fondo, movido la imagen redireccionado a otro tamaño y regresado al tamaño original pero la línea blanca sigue. Al momento de la edición no aparece. Casino se distingue porque es una captura de pantalla de una historia de instagram. Ojalá me pudieran ayudar.  

HiI have some problem with using blend mode with picture and shapes.When i try to apply screen mode on basic rectangle it works fine, but when i try to use the same picture with any other shapes it doesn't work, i tried sceen mode and multiply and also tried to set black, white and also the same color of the background to the shapealso have to say that it accure only when the background is not set to white i tried to clear cache & restart my laptoptried to test it both on web & pwa version but the problem still accure any suggestions?

Estou tendo um problema recorrente, o meu app da Adobe express encerra sempre que vou exportar algum arquivo em formato MP4, isso acontece sempre, já reinstalei o app já limpei várias vezes a memoria e o erro permanece, isso tudo na versão mobile.

The display of photos in Adobe Express is less sharp than in edit mode. Is this avoidable by using certain pixel/dpi ratio? Now I'm using 1300x1300 pixels and 72 pixesl/inch.

Hello, I have been designing a logo with Creative Cloud Express and on the app (both on my laptop and andorid mobile) the image quality is perfect, there are no pixilations at all. However, when downloading those images on both my laptop and mobile, the quality is severely downgraded and the logo is pixilated.  We are using the free version of the service but I don't expect that to be the issue. We've used it in the past and the quality has been fine. Unfortunately, this time it isn't and we can't figure out why. For future trademark reasons I'm unable to share the image.  

Is there a way to add alt-text to images in Adobe Express?

I have uploaded all my brand colours but how can I pair them? At the moment they are Liz and matching! Should I add each colour pairing as a separate brand?

Tengo un problema para publicar mis creaciones de Adobe express en mi Google maps bussiness. Me dice que el formato está excedido de pixeles y me da una medida estandar que debería tener mi diseño. Sin embargo cuando voy a Adobe me aparecen formatos y dimenciones disponibles para publicaciones en Instagram, Facebook, etc; pero no me aparece un formato estandar para publicar en Google maps

Uploaded AVI file which was over 1 Gig.  Converted to MP4.  When I downloaded the MP4 video and played it, there was no audio.Went into chat with tech and he asked me to zip the AVI file and upload it to the cloud to share it.  But it was taking so long and I had another commitment.  So I ended the chat with the tech and as I was getting ready to leave, the zip file finished uploading.  But I haven't contacted chat tech again since I returned. I was wondering if anyone else has experienced this issue?

Wie schaffe ich es ein Logo, ohne Hintergrund zu erstellen, oder von den Vorschlägen den Hintergrund zu entfernen?

Everytime I click to schedule a social media post the screen goes blank with only the Adobe Express logo in the center of the page. 

Hello, Is it possible to add and save additional fonts when creating a brand? I'm trying to use Neue Haas Grotesk Display Pro and Neue Haas Grotesk Text Pro. They are available to use when creating a new design, but I cannot get them to open inside a brand. Is this possible? I have the premium version of Adobe Express with my university's enterprise account.

I've been using Canva for nearly ten years for a marketing agency and one thing Canva has over Adobe Express is as you scroll through different templates, Canva allows you to save/favorite templates for future use. (While Adobe Express does not... at least as of now- in 2023) Ready for them to #catch-up!

This morning, I tried to open a project that I had been working on just last week, but I got this error message:This project contains licensed Adobe Stock images that you do not have a license to use. Even though I should have a license to use those, that's fine. I'm happy to remove the images in question and replace them with something else. The problem is that I can't even open the project to delete/replace the images. Please help.