Questions

Hi, I'm aslo having the problem with this. I followed Adobe policy for refund and requested a refund from Google Play but they rejected it!   These are details of my purchase, please help me with my refund too: Email: [removed for privacy] In-app purchase: Ps Express + Adobe Express: Yearly (Photoshop Express Photo Editor) Purchase date: 11 May 2025, 12:06:24 (GMT+7) Refund request date: 11 May 2025 Amount of purchase: 2.578.947 VND Purchased from: Google Play Reason for refund: Forgot to cancel free trial leading to accidental auto-purchase of yearly subcription.    Thanks,

For some reason, regular holidays like Memorial Day, July 4th, etc. are not showing up on the schedule planner for me. I'm pretty sure they used to. Could I have possibly changed a setting and not realized it? Any help would be greatly appreciated. 

Hallo, seit 3 Tagen kann ich keine Videos (Kurzvideos ca. 6 bis 10 Sekunden) lang mehr in Adobe Express hochladen oder bearbeiten. Die Videos frieren einfach am Bildschirm ein und können auch nicht abgespielt werden.  Ich lade im MP4 Format hoch.  Auch bereits bearbeitete Videos aus meiner Cloud werden nicht richtig im Programm geladen.  Ich kann damit überhaupt nicht mehr arbeiten. Auch die implementierten Audio Dateien im Programm kann ich nicht mehr abspielen. Ich habe es auch im Inkognitomodus probiert ... aber auch hier bleibt das Problem bestehen. Ich arbeite mit der Web Version.   Hier ein Link Beispiel:    Kann mir bitte jemnand helfen ?   Liebe Grüße Anna 

I was hanging on to the old version of Adobe Express on my iphone hoping that I would not be forced to migrate to this awful mess but unfortunately now every time I try to work in it I get kicked out. So I have no choice but to migrate to the user-unfriendly version, which I absolutely detest. After browing the community here, I'm obviously not alone in my annoyance and no I can't post screenshots because literally everthing about this thing sucks.  What I want to know is, how can I get the previous, simplified version back? Is it possible? If not, then I will not be renewing my subscription. And I know I'm not alone there... In fact if it's not possible, then I would think Adobe Express should be issuing refunds to their customers. My subscription automatically renewed in December 2024, however, if I had known I would be paying for this train wreck I would not have renewed. This is a totally different app! 

I need to download my video. The pop ups loads but the progress bar is not moving. I have download file in the past and I try logging out and clearing my cache.

I came across this template searching for “grunge” and saw this flamingo with a clipping mask of starry sky. There are two layers. I cannot for the life of me figure how it’s done. I’ve inspected both images to see what effects/opacity etc are applied but nothing.   If anyone wants to play search for “grunge flamingo”🦩 it comes up pretty early. If you figure out, post here!

I use a ton of Adobe products. I liked using this one for making super quick graphics, video posters, etc. I won't be using it anymore. It is as unintuitive as anything Adobe has ever done. Screwed up a good thing.

 Is there a way to increase the outline of text even further past 100? Or is there a better way to mimic this affect?  

I need help please.Can someone tell me how to remove the background picture on the grids please?I've selected the grid layout I'd like to use but can't work out how to get rid of the sand dune picture on it. If I use the opacity option it also gets rid of the grid lines which I want there. thanks 🤩 ps I'm using the mobile app. 

Also entweder bin ich einfach nur zu doof, um mit dieser neuen Version klarzukommen und gescheit umzugehen oder hier ist einfach ein ganz großer Rückschritt. Die Vorgängerversion war im Handling (meine Meinung) um Einiges einfacher zu bedienen - ohne die ganzen zusätzlichen Bearbeitungsbuttons rundherum auf dem kompletten Bildschirm. Ich erstelle und bearbeite meine Dateien immer auf dem iPad Pro. Mich stören nicht die neuen Features, jedoch nervt es gewaltig, dass man ein Layout entweder auf 50% Ansicht herabsetzen muss um alles auf einmal im Blick zu behalten oder man muss in die Datei reinzoomen. Mir ist das alles zu klein. Da macht man sich total die Augen kaputt. Meines Erachtens absolut nicht Sinn der Sache. In der Vorgängerversion konnte man ganz bequem im Vollbildmodus arbeiten. Auch war es für mich einfach übersichtlicher. Aber jetzt? Ich suche Ewigkeiten die richtige Einstellung, das richtige Werkzeug etc. und verplempere Zeit, die ich im Job für die Bearbeitung einfach nicht

Currently making templates to share with my company for social media. We have locked layers in the build file - text replace locking, image replace locking, and regular locking for the background design. However when I try to create a template from that build file, I have no option for Locks & Restrictions. Apparently, I should have that option because I have premium for teams. My company have been considering adding more people to premium teams because we know that certain locking permissions require premium. But without the locks and restrictions option working, it's not currently worth adding 40+ people to the plan when we can't be reassurred that layers will stay locked. Currently on Windows 11 and Chrome.

I am creating templates for my team to use to create graphics quickly. One thing I noticed is, in the Create Template window, even if you check the checkbox to only allow users to select colors from your library, and you already have specific colors for them to pick from, when using the template, the user can still select white, black or transparent as well as the colors in the library. Is there a way to limit colors to only the library colors, and not allow them to use white/black/transparent? See these screenshots:  Does anyone have any suggestions? Seems like that could be an issue in cases where I only want specific colors to be used, and white/black/transparent is not one of them. Thanks!

Back in April of 2022, we were having trouble with Spark file access, and were notified the platform was moving to Express.  So we took approximately 40 projects and changed them from Spark to Express (I have all of the generated Express hyperlinks and they still work fine).  However, when I go into my projects, it only shows the older original Spark projects (which will soon be deleted).  What hapened to the Express files that I have generated?  I would like to edit some of them and update the link. I have tried logging in on different browers, clearing cookies/cache which are recommended in different posts and nothing has changed regarding the projects available in my acocunt.  I only ever used one email address and only ever logged into it using Firefox.  Tested with edge as well and same results.   In addition, the older generated Express links no longer work on mobile devices.  I get a 404 Content not available error. 

  Unfortunately you destroyed completely an app that I was using regularly for what it was, "express" We don't need more features we need the simplicity of the grid structure of the photo collage with some lettering as you did..  I'm really disappointed and frustrated, switching out of adobe.. 

Hello,I’m encountering an issue while trying to create a QR code in Adobe Express. It seems to only allow me to generate QR codes for URLs, and I’m unable to create a QR code with plain text, such as a name or a number. (for my colleague it is a different situation, he can make a QR code with just a text or a number)For reference, I have a Creative Cloud license. Any guidance or assistance would be greatly appreciated. Thank you!

where is the save button on Adobe express? I am not seeing one on my toolbar.Can I not print from Adobe express to my printer?  Only to Zazzle?

Ihr Lieben. Ich bin absolut lost und total traurig. Ich habe mein ganzes Business alle layouts, Flyer, Social Media, sogar mein eigenes Buch und meine beiden Kartendecks über Adobe Express generiert. Es ist alles unmöglich geworden.Es ist ein unfassbarer Rückschritt im Handling.Kann mir jemand sagen, welche Vorteile diese neuen Tools haben sollen?Mein Business ist gerade lahmgelegt. Ich kann nichts gestalten, komme nicht auf meine eigenen Fotos. Meine Downloads, mein Logo alles lässt sich nicht integrieren.Es ist eine absolute Katastrophe. Ich bin wirklich wirklich gerade am Boden, weil ich abhängig vom Nutzen dieser App bin und ALLES dran hängt.Unglaublich. 😭😭😭😭😭

Adobe should really considering an outline feature for images as they do text. I think that's the only things thats missing from Creative Cloud. Unless there is a way to do it, which i would be grateful if someone explained how to do it. Other than that, ive loved the switch to this from Canva. 

The previous marketing coordinator created these flyers with a Fill-In option (see attached) I believe in Adobe Express, I can't figure out how to do it! 

Based on https://www.adobe.com/learn/express/web/make-brand-stand-out-with-generative-ai?learnIn=1Generative fill is supposed to be supported in Adobe Express, however, I'm not seeing any traces of this feature in the app.  Am I missing something here? Thanks.

is any way to add multiple audio layers in adobe express video editing tools 

Is there an option on either the free or the primium version of Adobe Express to increase the DPI on projects? Seems the default is 120 DPI but I haven't been able to find a way to increase this.

I have exported a presentation from the indesign file in order to make my first adobe express presentation. Then, in Adobe Express,  I have added some animations both to pages as a whole as well as to the individual elements. Unfortunately I had to remove all these animations, because all the animated elements displayed blank and a user would have to press the animation triangle button to make them to show up.Is there a way to make these animations to run automatically on load?

    This is about my final, which is due in a few hours. EVERY TIME I try to download my project, it forces me to select a file type that is not acceptable to turn in, which is wildly different from the one I created. HOW DO I GET AROUND THIS? I've been messing with it all week, and my project is due in a few hours. Thanks! R/KimFury

I uploaded an audio file as embedded media to a PDF created with Adobe Express. On the editing page of the Adobe Express site, the audio appears correctly and plays without any issues. However, when I share the link to the published PDF and open it in an external browser, the audio does not play. Even after pressing the play button, it only shows a loading screen and never actually starts playing. At first, I thought the issue might be with this particular file. But I tested a different Adobe Express PDF with embedded audio that I created a few weeks ago—one that used to work perfectly—and found that it now has the same problem. The audio no longer plays through the shared link, even though it worked fine in the past. This audio was recorded using my iPhone. I need to submit the PDF as part of an assessment task, so I'm very concerned. I would like to know what exactly is causing this problem.