Questions

Hello- I wanted to consult the community regarding an issue that im having. I am a student and I signed up to a student user with Adobe and applied all the needed documents. However recently I found out that throughout the last year I was charged a full price without the 50% discount. I didn't find any way to contact anybody in Adobe- I also can't just cancel my plan because I will be charged a cancelation fee so I'm stuck paying twice as much as I should, without an ability to get a refund or to stop the payments. Is there someone who can help?Thank you!  

Adobe Express has slowed to a crawl. Seems to be stuck on "getting Everything Ready". 15 minutes and counting.  Tried Brave and Chrome, same thing. Internet speed is very high. Browser cache cleaned. Using Win 10 Is it just me or are others experiencing this as well? Has gotten increasingly worse in the last few days. Thanks

 can't see any of my projects, keep hitting refresh but nothing happens??

I had the scheduler set up to post 3 sets of reels in 3 different platforms in 3 different timeframes. When I checked on the one in tiktok, it was posted twice. I checked if it's a visual bug but 2 posts with 2 different links. So far it only happens in tiktok.  https://www.tiktok.com/@jxstada/video/7426017724595195142https://www.tiktok.com/@jxstada/video/7426017680542469381 

No he podido abrir Adobe Express en el navegador, ni en Safari o en Chrome. Si les ha sucedido, ¿cómo lograron configurar su máquina para poder tener acceso? Gracias

I keep getting the notification that "another user is currently editing this project", but no one is editing. I can't download my project now. How can I can rid of this error? 

There have been tons of scammers recently- from scam emails to people false reporting posts. Does anyone agree or know these people?

Voici le message quand je veux ouvrir Adobe express meme dans sa version web: "Systeme non pris en charge, une condition n'est pas remplie. voici ma config: Processeur Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz 3.10 GHzMémoire RAM installée 8,00 GoID de périphérique B2E6F7BF-84A3-4141-AF79-3B73CF03422FID de produit 00330-80000-00000-AA876Type du système Système d’exploitation 64 bits, processeur x64Stylet et fonction tactile La fonctionnalité d’entrée tactile ou avec un stylet n’est pas disponible sur cet écran

I am using Adobe Express App on my laptop.   I recorded a voiceover and listened back to it and it was perfect.  I attempted to "download" but received the message "still working on it" and that I could download later.  No way to save the file otherwise.   Came back later and now my voiceover is missing and there is no sound other than the original video sounds.   I tried opening up previous version but they also did not have the voiceover.  This was recorded with another person and now hours of work are lost.   Is there any way to recover the voiceover?   This is a terrible product.  It will never let you download your videos and constantly has error messages.   

Hi, I have a question, do you know if it is possible to download a web page from Adobe Express as a PDF?

Hi, everyone!  I am attempting to make a webpage portfolio for a class I'm taking. My teacher wants us to change the share link access to "anyone with a link" and "can comment". Every time I attempt to do this the following error message pops up: Any help in fixing this would be appreciated! This is my first time using Adobe Express and I'm totally lost! Thanks! 

Hi Adobe Express commynity, I have been using more and more Adobe express  and discovering new feature everyday. I really like these tools and the possiblity seems endless. Very good job about that. I have created my brand and add colors to it, unfortunatly I was not able to copy paste the asci code to use it on another tool, I wish this feature would be added.  When you edit a colors, you can choose a new one but you don't see the current code. I didn't see anywhere else to have this info. See screenshot attached. 

La cuestión es que cuando intento subir el vídeo, casi siempre me sale que fue imposible cargar el archivo, y debo intentarlo por mucho tiempo hasta que por fin lo carga.  No estoy seguro si es que el internet presenta falla por un segundo y por eso falla o que es lo que pasa.¡¿Ayuda?!

I am using the background remover tool in express for the first time on a video, and it works perfectly expect for removing me and keeping the background! Any ideas how to fix this? The tool seems to have no settings just a one button click 😕😕

Hi  friends, I'm trying1) to transfer a picture to black and white.2)And to add a collage that is overlaying one picture on the other, like taking the background from one file and adding a horse in front.Is that possible with this site and how?Thank you for your help

I have subscribed to the 30 days Free Trail of Adobe Express. I have used the Premium Content in my YouTube Videos. Will there be any copyright issues after the end of  free trail and if I dont continue the subscription on us Premium Content? These Youtube Videos are monetized.

Hi, I'm a premium member, the adobe express media option is free or will be charged for downloading/ adding  stock images to the Canvas?  

Hello AllI have come across the font Transducer condensed black ITALIC.However, does anybody know of any other font that is similar to this one, but slightly more edgier and perhaps more slanted. I want to use it as a logo possibly to be trademarked so being free to use on an unlimited commercial basis globally or in the U.K would be great. No strings attached!If not, I am more then happy to pay copyright fees, for the right one. Thank you all in advance!!! Dan 

Hello,   I am having an issue with Adobe Express Scheduler and Twitter, for some reason I am unable to have a post uploaded, I have numerous times refreshed the token, tried to repost, cleared cookiees and browser history and I am still unable to upload.  I went into Twitter and tried posting and there was no issue on that end, is there an issue on Adobe's end and when can we expect it to be fixed?

HiNew to Adobe Express. Looks interesting, an alternative to Canva, but as I am a novice at both I wondered if someone can help explain to me if what I want is possible with AE. I currently create designs for Social Media in illustrator or photoshop and then supply the jpgs to clients, but (as they usually do) they ask if I can provide a template of one of the designs which they can edit the text and picture and re-post. It looks on the surface that AE can do this, but I'm struggling to find tutorials on how to take a design built in Illustrator and recreate it as a template in AE which I can then pass on to the client, who can edit it how they want. (there own text and pictures). Does anyone do this already and can give advice? ThanksMark

I was using Adobe Express on my iPad 5 Gen, my android phone, and laptop seamlessly will all my files.  I recently got an iPad 10 and only 3 old files are on adobe express now.  How do I get all of my Adobe Express files on my iPad 10 adobe Express app.  They are all signed in on the same account.  I've uninstalled and reinstalled the app, signed in and out, and attempted to migrate from Adobe creative cloud but the files aren't there either.  My phone still has all the files stored in the drive.

I am trying to share a file with my team and keep getting this error. I used an Adobe Branded template for the presentation and have had success sharing it to a couple of people before but now I am getting this error and cannot send to people that need it. Any known bugs or troublshooting advice to get this fixed?   

I am trying to create a brochure for my company. I am new to this yet so maybe I am not sure HOW to do so, but I have spent the last couple of days searching. The designer who did the logo said it's an adobe font called interstate int eh variation "black" but that is not what I am seeing when I find that specific font. -- Attached is the logo I am searching for the font that is across the bottom...

Adobe Express Scheduler hasn't been functioning properly for me for a week. My posts are failing. I was unable to use Adobe Scheduler to update my LinkedIn posts. I repeatedly attempted to clear cache. I explored all of my options. Please, could you help me with this?

I keep getting this error when trying to download an imagine I've been working on. Thing is I have an active paid creative cloud plan (adobe express). I'm using a desktop. Is there a way to resolve this? I feel like it's an error. Unless there's something additional I'm supposed to buy?