Participant

質問

Adobe sign API developer account

Forum|Forum|9 months ago
October 14, 2025
返信数 2.
239 ビュー

Hello,

I am trying to create a developer account on adobe sign API. I have filled in the form on the page https://www.adobe.com/acrobat/business/developer-form.html but 30 minutes later I've received no letter to register. The spam folder is empty. A friend of my has the same problem, but he hasn't received the email for months.

May be I'am doing something wrong? Could you help me please ?

Best regards,

Valentina

Login issues

C

CJ29564467wqvf

Participant

Has this issue been addressed? Our team members continue to get no response after signing up. We have no issue receiving mail from Adobe. Additionally, I checked our mail flow and all Adobe related messages have been delivered. Nothing has come for the developer account sign ups.

Meenakshi0101

Community Manager

Hi CJ29564467wqvf,

Thank you for sharing the email address.

We have checked the email address shared by you in private message to Anand. The email address is already resgistered for Acrobat Sign Enterprise service plan.

To register for the Developer edition of Acrobat Sign, you will require an email address that is not registered for Acrobat Sign already.

Let us know if you have any questions.

Thanks,

Meenakshi

creative explorer

Community Expert

@Valentina008 It’s likely a server-side or email delivery issue, not something you’re doing wrong. Add adobesign@adobesign.com to your email’s safe sender list to prevent filtering or blocking. Try submitting the form again using a different email address, preferably from a different domain (e.g., Gmail instead of a corporate email), just in case your current provider is blocking the message.

m

V

Valentina008作成者

Participant

Thank you for your response. I received an email from ADOBE sign saying

"An Adobe Acrobat Sign developer account could not be created

We were unable to create a developer account for this email address. Please sign up with a new email address that has not been previously used."

Perhabs I was using Gmail and I've never been using it before for Adobe Sign. What is wrong ? What should I do now ?

Meenakshi_Negi

Legend

Hi Valentina008,

Thank you for reaching out.

Please confirm the email address used to register for the developer account in a private message. You may send a private message using the envelope icon at the top right corner of this community page. We will confirm if an account has been registered with that email address.

Thanks,

Meenakshi

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