Questions

In my testing - I have found this to be impossible but just checking within the community.If I already have a working template, is there any way to edit that template, to include new pages/documents? Many thanks,Claire L

i would like to send a signed document after 2 or 3 signatures have been signed to another person to sign but this person is differnt each time and i don't know who will be signing it. the only way i've figured out who to do it is print the signed pdf then scan it back in and send out. is there a way to create a blank signature line for anyone to sign?

In Adobe Sign (web form) how do you show a a section containing field labels and fields, based on a selection. As an example if 'Applicant 2' radio button is 'Yes', then show the Applicant 2 column inluding headings, field labels and fields. I have seen this in Acrobat using layers but my understanding is that Adobe Sign flattens the pdf, which would remove the javascript.

I see this message for securing a signature request, "Ensure that before recipients can view or sign the document, they have to verify their identity using one of the following methods: Email, Password, Knowledge Based Authentication (KBA), Phone, Adobe Sign Identity, or Government ID." but only email and password are available choices. How would I enable other forms of security?

AdobeSignのAPIを利用する環境(Linux)がOAuthをサポートしているか確認する方法を教えて頂けないでしょうか。https://secure.jp1.adobesign.com/account/accountSettingsPage#pageId::API_INFORMATION

社内の特定のメールアドレス先について、自分から電子署名依頼を行っても、電子署名依頼メールが届きません。どのような原因が考えられますか？迷惑メールと認識されていることはないと思われます。 

Appy Pie connect is an automation platform. We have integrated Adobe Sign into our marketplace. Now facing problem with Adobe Sign Authorisation API. When a user comes in and try to authorise the account it shows different error everytime. What could be done in this case??

I LOVE your esigature send out feature. 1 issue i am having is i need to send the form out to 30 people at a time for individual signatures. Currently I am doing each one individually, is there a way to send to multiple recipients at once for individual signatures? 

Buen dia Me gustaria saber, si al enviar un documento para firma, se puede oersonalizar el mensaje , con el fin de que no llegue como remitente adobe desing, si no el correo de la compañia. Saludos

Is there a way to deliver a completed document to a person who is not a part of the approval process? The CC process doesn't work because the final person doesn't need to document or emails until everything is final and approved.  Ex: employee completes form, manager approves form and then the completed form is delivered to the employee, manager, and office admin

When I want to sign a document just myself, Adobe Sign creates a certificate for the document, but I can't find anywhere in the certificate any way of identifying me. Say I send a signed reference letter for my ex-employee to their future employer. How can the latter check that it was me who signed the pdf, and not my ex-employee that just put my contact details on it and used adobe sign to certify it?

HelloThe builder of our house says that our architect forged the builder's signature to get the contract signed. But the builder says he never signed the contract between us and his business.How do I establish if it really was the builder who made the e-signature in our contract or if it was in fact our architect faking the builder's e-signature?Something that may help is that our builder was in Turkey at the time of signing and our architect was in London, UK.Looking forward to your replies.

Hello,  I am having problem with the agreements for signature. I am able to upload the document and send the request for the agreement and receive successful responce with the agreement id. However, the email is never sent, and when I try to open it from document in progress in my account it shows this message: The document is not yet available or will have no pages to view. and the status on the left side is shown as: Status: Documents not yet processed Does any one have a solution for this problem? Thank you. 

I'd like to to use the api to upload a document(PDF) as a template, then upload a CSV with the recipients and their details, and send the document for signatre for each of the people in the CSV. Basically, I'm asking is there a way to use the Send in Bulk feature via an API.  

have some documents that have been signed electronically with Adobe Sign and the signatures are “certified”. Is there a way to print the validation along with the document?  I couldn’t find a way to do it without copying a screenshot and pasting it into a Word doc.  FYI: I have Adobe PRO, if that makes a difference.

Hello, Is there a way to get an OAuth access token using client credential grants? I want to be able to use this access token for as long as possible without manually generating an access token and a refresh token. Thank you.  

I wanted to access a completed Adobe Sign agreement. However, the link to the agreement has expired, and when I click the "send new link" button, Adobe Sign does not send a new link to my email. I have checked my spam and junk folders, and no emails are going there either. I have talked to other recipients of the agreement, and they are having the same issue. Has anyone encountered this problem before or know of any ways to troubleshoot? Thank you!

Starting this morning, 3/25/22, the password protect box is checked, and the options box is grey'd out so i cant uncheck the box.  Password protection of the file is not required for our use, and in fact is a huge problem for us.   I have searched thruought my profile to see if there is a setting to change, but i can not find it.  How can i get the Options Box to be accessable so that this password protect option can be turned off?  thanks for your help in advance...

Hi everyone. I created a template with many fields, where almust all of them need to be editable for everyone (User1 and User2). The thing is that once the User 1 edits any field, the User2 can't edit it anymore. For example, if the User1 fill the field "Name", then, once the User2 won´t be able to edit this field called "Name". Now, my question here is if there's anyway to make a field editable for anyone? Even if other participant already edit that field. Thank you.

Where is the storage location for the Document Library inside iOS Adobe Sign?  I have searched everywhere for the location to delete old files, but I am unable to find the storage location.

How to clear the login information recorded by the browser after obtaining the AuthorizationCode using 'https://secure.sg1.adobesign.com/public/oauth/.....'When we call ''https://secure.sg1.adobesign.com/public/oauth/.....' again to get the AuthorizationCode directly, no need to log in, after getting the AuthorizationCode each time, is there any way we can clear the browser cached login information?  

For those of you with an enterprise account with a number of users, do you have access, as the administrator, to see when your users send a document out for signature, what that document is, and when it comes back with a signature? Basically, do you have the ability to monitor your user's account usage? 

Community - need your help here please. Our company directors want to delegate signing to their assistants. however they dont want the signature on the document to show the Assistants name, but show that they are signing as a delegate on behalf of the original signer (the director).  Can anyone tell me if this can be done please?Thankyou!

Hi  I want recipient to stop typing their signatures, which creates issues when we are using their signed documents for requesting records and such.  Are there anyways to make recipients to sign via E-Signature by having them to "drew" signatures only?  Thank you. 

I created a new API Application (the other one I had was more than a year old).When using the new application, I need to use the oauth/v2 endpoint. (For the old application, the old endpoint still works).When redirecting to return the authorization code, the api_access_point parameter is not returned (the old API returns it).Actual behavior: like https://opensource.adobe.com/acrobat-sign/developer_guide/helloworld.html#success-vs-failureExpected behavior: like https://opensource.adobe.com/acrobat-sign/developer_guide/helloworld.html#the-customer-experienceHow am I supposed to retrieve the api_access_point parameter?- The basicUris endpoint requires authentication, so this is a chicken and egg problem.- Also the design of https://opensource.adobe.com/acrobat-sign/developer_guide/helloworld.html#getting-the-access-token is weird. I need to know the api_access_point to call it. How does it help that it is returned by the function?Thank you