Questions

Hi there, I use MegaSign just fine sending to 50+ for signature then me. But now i need to include 2 more people to sign after me all 50+ identical documents. Is this even an option? I see Signee 1, then Me, then Anyone. But cannot modify anyone. Please advise.

i am seeking approval for enotary document signing. secretary of the commonwealth says that they can't read my signature. i have tried from two different email.  use internet explorer, google chrome and microsft edge. i have tried for a month and still have not acheived the goal identrust is the issuer of my digital certificate. please help

I have pdf file that is Signed using Adobe sign. It is validating in Adobe Reader. However, when i am trying programatically(using .net/C#), it says it is not validated. I need to get the Root Certificate to validate it. where can i download that.  

Hi, I'm using Premiere Rush for a while now and recently purchased Acrobat Pro. I also changed my email address as I was using my .edu (personal account only). As I converted a PDF and wanted to send it for signing, Acrobat suddently displayed "You do not have access to this service. Please contact your IT Administrator to get access". I don't understand this issue, does someone have a clue?Many thanks!!Numa

Hi,I've received a document for signature but it won't let me sign it. The window opens and it continues saying "Preparing document" for hours on end. I've tried signing in and out and back in with Adobe ID, with Adobe Enterprise login, from within incognito mode, from outside of incognito mode. I've tried reaching out to Adobe but they say they won't support people who need to sign documents unless they are paid Adobe Sign customers (rather frustrating seeing as how I have a Creative Cloud subscription, which cost WAY more than an Adobe Sign subscription). Anyways, does anyone know if some way for me to be able to sign these documents I've received?

I have 4 people that can sign a document, but only require 2 of them for it to be complete. Can I send a document out to 4 sginers and it be complete after I have received 2 of the 4 signers?

How can I add a PDF template to my Adobe Sign Library? I must be missing something somewhere. Thanks for any help offered

Hi i just want to disable autofill in the custom field in the template "in names, dates. like i created a custom field to the signer, then when they recieve it the custom field get lost, and then when the approver receive it. it has auto filled. hope i resolve the issue asap.

Hi Team, I want to know if Adobe Sign can be implemented on premise/in house. That is if we can implement on our servers instead of using as a cloud based service? If Yes does it support .Net Api.  and can be integrated with .Net Application? In our requirement we don't wan't to store anything on cloud. Please let me know if Adobe Sign can comply with our environment.  Thanks in Advance,Amit

I've got a form almost finished but the last piece is two text fields that a user enters a number in one or the other.  How can I set these up so that it's required they do one or the other but not both and not leave them both blank, or can I?  This is not a webform but a template to email out, however I presume if it can be done they'd be done the same way.  Thanks

Is it possible to download Adobe Sign document templates that including text tags? When I try to download a document template, all I get is a pdf and blank areas where the field are supposed to be. I jhave a number of templates that I'm trying to add to an automated process in Microsoft Dynamics CRM and in order to use them I have to upload them to Dynamics with text tags and I'm trying to avoid having to recreate them since I already have them in my template library

Why am I getting a message that I'm not authorized to send documents for signature?Thank you 

Hi Team, I want to know if Adobe Sign can be implemented on premise/in house. That is if we can implement on our servers instead of using as a cloud based service? If Yes does it support .Net Api.  and can be integrated with .Net Application? In our requirement we don't wan't to store anything on cloud. Please let me know if Aobe Sign can comply with our environment.  Thanks in Advance,Amit

I am looking for a way to create a webform which can be sent to multiple signers in succession much like a workflow but something which can be sent by link or embedded in an email/site.   My current experience with Webforms is that they are single-signer items which capture singular transactions.  I know that DocuSign has the PowerForm which meets these needs by providing the initial signer a form where they indicate a series of roles to complete with the subsequent signer information fields.   Am I missing a piece of the webform process which allows for this or is there a separate process which can be taken to allow for embeddable multi-signer links?

Can you provide guidance on how to remove individual names from a document that was included in error before sending for approval 

Hi, Adobe Sign novice here so sorry if this is a dumb question.... Is it possible to send multiple documents in one email from Adobe Sign?  If so, what happens if the recipient does not sign one or more of the documents? Thanks

Can't add user to Adobe Sign Enterprise Trial - states 'You cannot add that email address to your account.'

Hello, is it possible to save out the field layer (if there is such a thing) of a template and then apply it to a newly uploaded document?The problem is the following: I need to update something on a document that has been uploaded and made into a template. Right now I upload the edited version of the document (maybe the only change is a corrected misspelling) and I have to recreate the same fields again, which can be quite annoying in a document using multiple fields. Another option would be to directly edit the pdf layer.Is either of these 2 options possible?Thanks

When I sign into AdobeSign, I am greeted with a large popup at the bottom of the screen asking me to personalise or enable all cookies. Regardless of which option I choose, I initially get a message saying 'We have saved your settings', but as soon as the page refreshes or I go to the next step of a process, the pop-up returns. Besides being distracting, the main challenge is that it is so large it blocks options when you are trying to set fields to send out an agreement.How might I make it go away?

I want to send a document to someone and I don't want them to simply type their name.  Is there a way to limit the recipient to only signing using the draw feature or inserting and electronic signature?

Is it possible to get the date and time when someone opens the document and completes the document with signature?

When I sign a PDF using a certificate-based digital signature, before I am allowed to sign I have to click the review button to view the warning and then click okay, before the sign button is clickable.The warning is the same every time. Is there a way to turn off the review feature or a work around to avoid the extra clicks?

Hi,I know users have the option to change from digital to written, but many people miss this, and then I have to resend the document as written signatures are required in my industry. I see this option on the help webpage, but is it not shown in Adobe Acrobat Pro (with AdobeSign) or using Adobe.com, see below. I would like a WRITTEN SIGNATURE to be the only option signers have.  How do I do this? 

I want to know how the chatter post are created when a document is send for signature and after that the cmments are generated in that post if the mail is undelivered or when the document is signed.The comment in chatter posts are generated automatically by a user  eg "ABC" commented on your post, so I want to change this user who will comment on the post. Please guide me how can this be implemented. All the adobe sign chatter settings are enable for the org, like "Post when recipient email bounces", "Post when agreement transactions done" etc...

I can't add files from Adobe Cloud to the "add files" field within Adobe Sign under the "more options" selection. I only have the option to take files from my computer itself, which is strange to me, considering it's all Adobe. I am trying to access the receipts I'm scanning with the Adobe Scan app on my phone, which are automatically saved to Adobe Cloud. I can access these scans on Adobe Acrobat via Adobe Cloud on my laptop, but it seems if I want to use attach these files to the Acrobat Sign doc on the "more options - add files (drag files here)", then I have to download them to my laptop first. It seems to be a lot of extra steps for something that should be integrated via Acrobat. Am I missing something obvious to fix this issue? The only thing I see aside from adding files from my laptop is the "Library" option that only has templates in it. Can the Library be integrated with Adobe Cloud or Adobe Scan?