Questions

I have used Acrobat DC to build a form with multiple pages with the intention of completing and signing it using Fill & Sign on an iPad.The form seems to being operating fine and I have multiple pages with some of them requiring signatures from two separate people and a couple requiring signature from one of these people.Upon signing using Fill & Sign I have tried sharing the form back to myself via email expecting the form to be locked but when I open it up using Acrobat Reader on a Laptop the form fields are still editable.I have have also tried saving a copy on the iPad and this also allows the fields to be edited.When I use Fill & Sign on the laptop and click the next button I can then share it via email to myself and the form is locked so not sure why the same is happening on the iPad.Can anyone offer any advice as to why this might be happening?Thanks

This is my first time using this app so i hope it does not let me down.

I am getting a Server Error when trying to Send a Document for Signature.  When I click Send to begin the process AdobeSign does not recognize the emails put in and will not add the file.  The Server Error I am getting is:We encountered an error while processing your request. We apologize for the inconvenience. Please reload the page and try again.If you continue to encounter this error contact our customer support.Access token header not provided.One of my Users had this happen a couple of weeks ago when I was out and now I am having the same issue but cannot send out any documents for signature now! I am getting very frustrated at this point as I spent 2 hours trying to find some help or a solution yesterday and ended up calling the Customer Support number only to find out that Adobe Sign is not one of the applications you can actually "speak" to someone about. Does anyone know how to fix?

When I send a "normal" Adobe Sign, I have my setting as such that I receive a completed copy by email as an attachment.  I would like the same to happen when sending a document in bulk via Mega Sign but cannot see any settings to make that happen.  As it stands now, I have to go in to my account and download them one at a time - YUCK!  Huge time waster!  Can anyone help?Teri Short

I operate a small business in which I'm required to maintain an auditable archive of all signed documents for years afterwards. If I use Adobe Sign for some of these then later cancel the subscription, will I continue to have access to my accumulated signed documents?  Ideally, I would be able to download the documents into a separate archive with audit trail intact.Thanks for any help!

I've spent hours trying to figure out how to merge custom fields from the csv file into the mega sign process.  Why must it be so difficult? Office does this so easily.  I have more than 1 email in the file. I even tried creating a pdf form with the exact same custom field names - even tags.  No luck.  We have 80 letters to go out with custom data for each one but the template is the exact same for every letter. It shouldn't be this difficult......  Any advice?Thanks. Greg.  

I installed 2020 Perimre Elements: however it is failed. I also did both use CD and download it from Adobe.com. They are still failed. Please help me. I have the 2020 HP ENVY x360 2-in-1 Laptop, 15.6" Full HD Touchscreen, AMD Ryzen 5 4500U Processor up to 4.0GHz, 8GB Memory, 256GB PCIe SSD, Backlit Keyboard, HDMI, Wi-Fi, Windows 10 Home, Nightfall Black

How do I get rid of the Make it Your Own Banner which keeps popping up even after I've selected 'Enable All'It covers up the options that I am trying to action. Very frustrating........

I have a 'Zoom recorded audio' I need to insert into a word document then save as a PDF. Zoom is not compatible with Adobe, but apparently it can be converted into a compatible format by a third party and then inserted. Can anyone tell me how to do this please?

Hi, I am trying to display data from multiple related records in Adobe Esign form but there is no option in Merge mapping for this. Is there any way to display multiple related records in Tabular format on Adobe Esign form.I am using Adobe Esign for Salesforce. Regards,Prashant

Hi, I am using Salesforce to Adobe Esign integration. Client wish to save Signing reason selected during signing process on Salesforce. Which standard field I should use on data mapping to save signing reason on Salesforce post Signature. Regards,Prashant 

Is it possible to print the stamp alongside with the signature?

Since this morning, every single page on the AdobeSign, everytime you visit it is coming up with the new "Make It Your Own" footer. Doesn't matter which option you change, as soon as you go back to the same page again I am being asked again, so it is obviously not storing or remebering my preferences. After sending 5 agreements this morning it has become extremely annoying and tedious. It is even on this screen!! Any one else having the same problem? 

I have put attachement field on document to have signer attach documents, everytime signer tries to attached document it gives an upload error, just saying an error occurred. According to transaction limits, the files being attached aren't too big.  Is there a reason this upload error would keep happening?  I have yet to have a successful upload. Thanks,

We have been trying to fetch and set the method/api through which we can fetch custom fields of a Template but unfortunately we haven't found any end-point. Can someone help us or guide us how we can fetch/set custom fields of a Template from Adobesign Templates API ?Adobesign has done something similar while making their App for Salesforce using custom templates option: https://helpx.adobe.com/sign/using/salesforce-data-mapping-templates.htmlBut, in their API documentation, there is no end-point to fetch or set fields: https://secure.na1.adobesign.com/public/docs/restapi/v6 Help would be much appreciated!Best Regards

I try the trial version quite several times. It’s really impressive but still need your advice regarding some questions below. Refer to our use cases, we will utilize e-signature solution in both in- and ex- organization signers who have the right to sign the approval on the contract. Currently, we operate the legal workflow on the Lotus Notes, and contract approval is done by paper. 1. About the license and agreement,How many licenses do we need to purchase? Do we need to provide the license to all parties who can sign the contract? (I try the trial version, the signer can sign the doc even he has no Adobe account)(Ex. We have 10 person to operate signing the contract, Do they all have to have 10 licenses ?) 2. About the integration,Since we are operating our Legal workflow on Lotus Notes. Is there any possibility to export from Lotus Notes to upload documents automatically to Adobe Sign without anyone does?(The trial, I have to manually upload the document myself at fi

Hi Team,  could some one please help me. When i try to send a document to a group of people. the first person in the list, that persons name doesnt appear for signatures either in the table or at the end of the document, i dont understand why this is happening. can someone provide a solution to this. thanks

Issue with Adobe Sign using Outlook add-in. What happens is we can add the recipient and file and then click Send and we just get this grey blank screen, see attached. Sometimes it will say "processing", but usually is blank. This worked until until a couple weeks ago. Here is what we tried, but still didn't resolve the issueOutlook 2016 - repaired and re-installed.Adobe Acrobat Reader DC repaired and removed and re-installedSigned user out of Adobe Sign and signed back in.

If I am using Adobe Sign and I need to send a doc to get signed and then I need to sign it and then forward that same signed doc to a third party for filing at their org (not for signature), how can I retrieve from that last sending (the third party) the associated info. for that PDF, such as whether they have received it and opened it and when?

Request Entity Too LargeThe requested resource/public/oauthdoes not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.Apache Server at camusatd.na3.documents.adobe.com Port 443

We would like to send one document to multiple recipients, but receive individual signatures when returned.  So, numerous individual agreements.  Is this possible with Adobe Sign?

Hey guys...I'm having a subscription for the Adobe creative cloud which includes Adobe Sign.I can log in into my documents cloud, but as soon as i'd like to use any of the functions like templates or sending for signature nothing happens anymore... the loading graphic is shown for hours.I'm using a mac with safari. But the problem occurs also in Chrome.Do you have any ideas how to fix this?Thanks in advance!

Hi, I am requested by one of our bank partner to make sure Adobe Sign is acredited by ANSSI (Agence Nationale de la Sécutité des Systèmes d'Information) does any of you have this information as I can't find it in the adobe web site or internet ?Thanks, Ludwig

how can I print out the list of names of people that have signed my web form?  I see the list of recipients under the "manage" tab but I'd like to print it out or download it into excel.

Since Adobe introduced the new interface, I get the "Personalize" or "Enable All" cookie option pop-up every single time I move from one screen to another, within the programme.  You have to press one or other every single time, and it's quite a glitch.  A similar, more longstanding problem with Adobe Sign is that, when you're on the second/final screen for sending a document, it's impossible to use the scroll down arrow on the document itself, because Adobe Sign blocks it behind some big square (which, from memory, might relate to cookies again). Is there a setting for me to correct, or can these glitches be remedied, please?