Questions

The button is not there wtf do i do jesus christ why is it so damn hard to cancel a subscription to one of the largest software companies to this day??????????????? Im never buying another adobe product 

Reloaded and keep getting error message. Customer support takes me to the main product page. Posting here to find out how to resolve.  

Haven't been able to access my documents all morning.  When I go to my signed documents the error is "Something went wrongThe server failed to respond with a valid search result. Please try again in a few moments."On the send page it says "Server error. We encountered an error while processing your request. We apologize for the inconvenience. Please reload the page and try again. If you continue to encounter this error contact our customer support." Cannot get any response from chat, been waiting on chat for nearly an hour. When I call the helpline I'm told there's no support available for this product. I need to know how to download my signed documents immediately and cancel my subscriptions. This is unacceptable for such a critical app.  I'm done with adobe and moving my signing to Docusign. 

 Hello, I was wondering if anyone could help me. I am trying to add a section where I can gather some supporting documents; as per below:  Adobe Sign can be used to collect supporting documents from signers during signing. During the signing experience, Adobe Sign converts the text tag into a field that the signer can to select to upload a file. The uploaded document(s) are included as part of the signed document and are converted to PDF and attached at the end of the signed agreement after the signing process. Form fields for collecting files from the signer are defined by using the "attachment" directive.No matter what I have tried, it does not appear to work. I have tried the code in Ariel, in all lower case, just using the test tags throughout the whole document, using the tags without {{ }} within the form fields.  Am I missing something? Please help.  

I want to implement Adobe Sign on my web site using PHP. I have checked the Adobe Sign API document but not found any PHP sample code. I googling for the same but not found PHP sample codeCan anyone have a PHP sample code?

We are building out a new SF org and I've migrated over all our Agent accounts. However, the signed digital PDf contract remains on the old org. Is there a way to migrate the agreement pdf files to the new org or export them from the old and mass import them into the the org

Does anyone know how to share a fillable document with a client via link (without using email at all)?

I found the below instructions on Adobe Help, yet in my new small business Adobe Sign account there's no link for "message template"? How do I change the text in the password protectection post and automatic emails that are sent to my recipients? The language does not reflect our project or purpose for the documents. Thank you for any help, M Below are the steps to create Message Templates:Log in to Adobe Sign account.Go to Account.Go to Account Settings.Select the option of Message Templates.Select the + icon to create a new template.Add the Template name and Template Message, and Save it.

As part of our enterprise change management, we need to document release notes in our system. I would like to know when is next Adobe Sign release is planned, and would like to get the release notes. Thanks,Rajesh NarayananWells Fargo

With what Adobe products can Sign be used; e.g., Reader, Pro, etc.? Or is it totally independent? My adobe Reader apparently has it.

Good Morning, When I send a document to my supervisor to be signed in Adobe Sign she has to download the document, save it, then she can sign it.  I have watched many videos online regarding the basics of Adobe Sign and this is not how it is supposed to work.  Can anyone tell me what I am doing wrong?  This happens whether it is a word doc or a pdf - we do not use any privacy fields where you have use a password.  These are usually just one page regular letters to be signed by one person.  By watching the videos it seems very easy to use, I must be doing something wrong. Thank you for any help you can give me!

I am trying to fill in the W-8BENE form, but part III is not applicable. Still the fields are requiered. Why?

When we tried to use Sign for a a report with a 140 pages we found the limits are a platry 100 pages, 10 MB's, and 150 transactions per annum. These are impractically low for any small business so I will be making a compaint. We hold 5 licences in CC Teams and need a minium of 200 pages and 20MB's for a large proportion of our repoarts. The only option for sufficient pages and files size is Business which is a 100% jump in cost. We are keen to use Sign for our documents however Adobes restrictive policy must limit taekup by small businesses. We well defer using Sign altogether until lmits are more reasonable.

Is there a way to prevent Adobe Reader DC from storing the previously used signature (example below)? When a signature box is clicked, is it possible to require a new signature to be "drawn", without keeping the previous signature information? 

Hello,  help needed. Constant question of personalize or enable all question is raising and I can not resolve it by answering because no matter what I answer the question keeps on raising. Please delete it. Kind regards Ullamaija

I created a template which is now availabe in my document area on documentcloud.adobe.com. How could I make this availabe for other users in my company. I couldn't find anything to do so... It is only available "Just me"...

Document that needs to be signed by myself and others.  I can get the blue verifier detail under their signature but not under mine - how do I fix this ?

Hi,Is it possible, with the API, to reject a signer that has not signed and not cancel to whole agreement? So if 4 or 5 sign. Can I reject the person not signing and finish the agreement? Or is the only way to create a new agreement or replace the 5th signer?Thanks in advance

I have a template with a Text field with validation of US style date that needs to be prefilled before sending for signatures. When I enter September as month, the validation fails while other months work. For example: Sep 01, 2020 -- Validation failsSep 01, 2019 -- Validation failsAug 01, 2020 -- ValidatedNov 01, 2020 -- Validated I had to remove validation to send the form.Please look at this issue. Thanks,Anju

Dears ,   I have a problem my manager recieving email on this outlook 2016 and this emailswith attachment PDF he need to file & sign then reply without save it on his PC ,or save it in  his device android .   Thanks for support me ,,  

For the past several weeks, I cannot access the manage tab. I get a graphic and the following message "Something went wrong.The server failed to respond with a valid search result. Please try again in a few moments." So I can see, retract, etc any of my documents.Any help? I can't use the product if I can't manage my documents.

I am having a problem with time calculations in AdobeSign.  I am using the dateDiff function to calculate hours on a timecard, and when the times are initially entered on the time sheet, the numbers are off (ex. 9am to 11 am and 2pm to 4pm calculates at 1,466 hours and 9am to 1pm calculates to 175,165 hours).  However, once the time sheet is signed and submitted, the pdf file contains the correct totals.  Is there any way to have the correct totals show when the numbers are initially entered?  

Hi, I know it is possible to create an aggreement by combining multiple templates,  and that after the aggreement has been signed you can retrieve these individually ('Keep documents separated' setting).However,  the signing url renders this as one document.  There really is no deliniation between the two documents apart from their actual content,  but with these being government generated forms they look very similar.Would it be possible to generate signing links for each document, whilst keeping them together under one aggreement? Regards,

I want to send a pdf with my signature and obtain the signatures of others. So, I click on "Fill & Sign". I select a pdf file and click on "Continue". After adding my signature, I click on "Next". In the "How do you want to send your file?" box the only options I am given are "Get a Link" and "Send a Copy". There is no "Request Signatures" option. What am I doing wrong?

I am working on a flow intended to trigger from one Adobe Sign agreement being created, pull that information, and burst out other agreements. In the trigger, When an event occurs, I am making the scope a specific resource, shown below:What, exactly, is supposed to be put here for Resource ID? I have attempted using the wid in the Web Form URL, the full URL, nothing seems to be working and I am struggling to find documentation detailing this. Any help will be greatly, greatly appreciated.