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leocetke
Known Participant
March 9, 2026
Question

I'm new to Adobe Stock, and many of my images are getting rejected for "quality issues." I've already upscaled them to over 4MP, but they still keep getting rejected. Is the problem the resolution, or something else?

  • March 9, 2026
  • 4 replies
  • 197 views

I'm creating images with AI, and at first I thought the "quality issues" rejections were due to resolution (I was uploading at 4.2MP, 2K).
Then I upscaled them to around 12-16MP, but they still got rejected for quality issues.
The real problem is that some images get accepted while most don't, even though they all have exactly the same pixel count… and the same quality, i think.
What's wrong with my images?
(I can’t uploud the upscaled images here bc the file is too big).

 

 

    4 replies

    Nancy OShea
    Community Expert
    Community Expert
    March 11, 2026

    Quality & Technical factors are much more than pixels alone. See list below.

    https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

    • AI images should make sense visually. Check perspectives & small details. 
    • Is it free of unwanted artifacts?
    • Check your Histogram panel in Photoshop or Lightroom. Is the lighting balanced and coming from logical light sources? 
    • Is most of the image in focus?
    • Is white balance neutral?

    The first image appears too dark & too blue to me. A Curves Adjustment layer in Photoshop could help correct this.

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert
    leocetke
    leocetkeAuthor
    Known Participant
    March 11, 2026

    Yeah it helped!

    Tysm for the advices Nancy!

    With those advices from you guys, i’m starting to understand more how moderators analyze the images.

    daniellei4510
    Community Expert
    Community Expert
    March 10, 2026

    @leocetke Here you go. I know a video would be better but there are just too many variables and potential for errors when working with AI. 
     

    The following steps assume that basic editing has already been completed.

     

      1. Upscale your image. When editing with AI, it’s helpful to provide the bot with as many pixels as reasonable.
      2. Select a portion of the image that requires editing. This can be a hand, an entire face, eyes, ears, a misshapen object, hair, clothing, a computer…whatever is in need of being fixed. To make the steps that follow easier, the selection should be square and, when possible, under 6.5 inches or so in width and length. I generally use the paid version of Gemini 3, which upscales to 4K, so I’m able to reduce the size of the result rather than upscale it. (Important: try to leave the original selection in place.)
      3. As an example, let’s assume we’re using a woman’s misshapen hand or one with a missing or sixth finger. Select it, copy it, and paste it into Gemini 3’s prompt window. (If using Gemini 3 or other models within Firefly, you will need to save the image first in order to upload it.)
      4. I’d use the following prompt: “Improve the anatomy and quality of the woman’s hand, with particular attention to the fingernails. Leave everything else as is.” (Side note: It may or may not be important to tell the AI that the hand is that of a woman, but if you end up with the hand of a man, then yes, it’s important. I always call attention to the fingernails , which seems to help assure higher quality results. The “leave everything else as is” in the prompt is extremely important to help assure the AI does not make unwanted changes to the surrounding subject.
      5. If successful, save the result. If not, tweak the prompt until the AI understands exactly what you want fixed.
      6. Save the result and open it in Photoshop.
      7. Return to your original image where you first made your selection and select “New.” The size of your original selection as copied should still be in memory. Note the size in pixels or inches.
      8. Return to your AI image and select Image > Image Size… and resize it to the size of the copied selection. Copy and paste it into the selected area of the original image. If you’re lucky, everything should match up, but you aren’t quite finished.
      9. Hide the layer of the original image, then use a mask and paintbrush, or the erasure tool, to remove the edges of the top image. This helps assure there will be no noticeable hard lines around the finished image.
      10. Flatten the layer and move on to the next area or object that needs editing.

    Good luck. Let me know if you have any questions.

    Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
    leocetke
    leocetkeAuthor
    Known Participant
    March 10, 2026

    That’s just awesome!
    Ty for taking the time to explain.
    U said: “I generally use the paid version of Gemini 3, which upscales to 4K,” but I also have the PRO version of Gemini (image attached), and it only generates images up to 2K (4MP), not 4K (8MP). Same with Flow — it has the option to download a 2K upscaled image, but for 4K u gotta upgrade again to AI Ultra… is that the one u got?

     

    daniellei4510
    Community Expert
    Community Expert
    March 10, 2026

    It doesn’t matter. Whether 2K or 4K, if your square selections are under 6.5 inches, you just won’t need to reduce the result as much as the 4K. 

    Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
    March 9, 2026

    Hey ​@leocetke 

    I am going to chim in for a second. ​@daniellei4510  
    Great looking images.

    Bottom image
    Consider dropping the exposure of the window. It’s pulling my eye away from the subject.
    Delete unnecessary distractions: white bit on the tablet, the books behind the chair, the phone beside the computer.
    Extend the desk so it fills the screen at the front and on the side.
    Remove that gray window frame. AI is powerful. 
    Remove the line on the red/ orange wall outside. 


    Cheers

    Nate

    leocetke
    leocetkeAuthor
    Known Participant
    March 9, 2026

    Oh wow, looks like there’s a lot I need to check before uploading an image.
    Tysm for the feedback!

    Genuine question: both of you, n8 and daniellei, chose to talk about the bottom image rather than the others. Is that because it’s easier to spot mistakes there, or does it just have more issues than the rest?

    daniellei4510
    Community Expert
    Community Expert
    March 10, 2026

    Neither, necessarily. It just depends on how much time we have. :) Others may chime in at a some point and discover issues we’ve missed. 

    Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
    daniellei4510
    Community Expert
    Community Expert
    March 9, 2026

    Any quality issue aside, this needs to be removed.

     

    Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
    leocetke
    leocetkeAuthor
    Known Participant
    March 9, 2026

    Lol, if the quality issues were worse than this logo and that was the main reason for rejection, then my image must be the worst one.

    daniellei4510
    Community Expert
    Community Expert
    March 9, 2026

    The logo is not a quality issue. It’s an IP issue.

    Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.