Questions

Hello,My Adobe Stock contributor account [email removed by moderator] has been suspended. I have a Case ID: ADB-45003940-H9L8.Recently, I noticed an unusual spike in downloads. I assumed they were genuine bulk sales and I requested a payout. Shortly after, my account was deactivated for suspicious activity. I want to clarify that I am a genuine contributor and I have no idea how those unusual downloads happened. All my work is 100% original.I am unable to use the official contact form as it shows an error, and support emails are bouncing back. I am ready to provide original RAW files and my identity documents for verification. Please escalate my case to the Compliance Team for a manual review.Thank you.

Hi, i would like to work for the Adobe Stock Review team, the photography is my passion and i would like to know more about

Hi , my attached picture was rejected . I tried lot of editing to it however it got rejected . Can someone pls suggest what i need to do to have this approved . any help will be appreciated .  

Hi Had a video rejection on intellectual property.  The video had a close up of a pair of cheap sneakers that have no logo or trademark.When I queried it the Adobe response was: They look like Converse sneakers.They are not Converse sneakers though, I’m very confused that things are getting rejected because they could be be a well known brand.  Other videos with the same sneakers accepted.  Any suggestions? Many thanksAngela  

When I create content, I always try my best to ensure it does not resemble any other existing content. Still, when Adobe Stock’s system detects it as “similar content,” it truly feels disappointing and disheartening for me. I always follow Adobe Stock’s guidelines and will continue to do so in the future.If it had been clearly mentioned why my content specifically fell under the category of “similar content,” it would have been much more helpful for me to improve going forward. I admit that making mistakes is natural. However, I want to learn from this mistake and continue moving forward with greater responsibility. Thank you.

I upload the model release correctly, with all the names, signatures, photos, etc., but Adobe keeps rejecting it. What's happening?

Good morning everyone: Adobe recently rejected my photos. I've checked and rechecked the files, focus, artifacts, etc., and found no errors (they depict wisteria plants). Now, how can I fix this? I attach a file here so I can better understand. Thanks in advance.

Of the seven images taken with the same camera, four were approved, but the attached three were rejected, so could you tell me why? I need your help to improve my skills a little bit

Many of my recent uploads have been rejected. I re-read some of the rules and I can accept some of the issues, but if we're talking about quality issues…I shoot photos and videos with a drone, a Mavic 2 zoom, and I know it's not the best option for quality, but we can say that the quality is acceptable. If we're talking about editing issues, overexposure, white balance, contrast, saturation, etc.… Well, then it can also be up to the person approving and their subjective opinion. They can reject any photo because they personally don't like how it was processed. Let's be clear, I'm not some kind of professional (I believe most people aren't) who can't stand criticism, I just want to point out that each of us has our own perspective on what looks good to them.I don't use AI, but maybe there should be some AI tool that would process everyone's photos, videos, and other works so that we could have one universal standard for everyone.I'm curious what was considered a quality problem here if

Can someone please explain how these images falls under Intellectual Property refusal?Similar images were accepted before, but today it was rejected due to intellectual property.Can an account be banned due to Intellectual Property refusal?

I've been trying to send my model a release request using Adobe Sign but the form gets pre-filled with my nick name and not my legal first name. How do I amend this? My name is correct in my Adobe contributor account and the adobe.com account. Is there anywhere else I should look?

hi, adobe recently rejected my photos. How can I fix this and why? 

Hey everyone,I want to make sure I’m following the rules correctly for my programmatic motion graphics.I use Remotion to render videos procedurally from React code. The catch is: I use an AI (like ChatGPT/Claude) to write 100% of the code for me based on my prompts.Even though the AI writes the entire script, the actual video rendering and pixel generation are still done purely by the Remotion engine. I am not using any generative video models (like Sora, Runway, or Firefly). The AI only outputs text/code, and Remotion turns that code into a video.In this specific case, where the underlying code is fully AI-generated but the visual render is procedural, do I need to check the "Created using generative AI tools" box?Appreciate any insights!

It has now been well over a month without any further reply or explanation, despite me following up. 

I need a model release to upload some photos, but can’t find them anywhere. Can someone help me, please?

my photos were rejected what is the resons 

This image has a resolution of 6000 x 4000 px, but it was rejected due to quality issues. Adobe identified several problems, which are listed below. What should I do? 

why was this image rejected because of quality 

Subject: No Response for Over a Month – Adobe Stock Contributor Account Suspended (Case ID: 00480569)Hello,My Adobe Stock contributor account was suspended on March 5 due to “suspicious activity.”I have followed all the proper support channels, including submitting an appeal, completing the official form, and sending multiple follow-ups via my support ticket (Case ID: 00480569). However, I have not received any response for over a month.I previously posted here but was advised to contact support, which I have already done multiple times without any update.I would like to clarify that I am the sole owner of the account, and all uploaded content is original and created by me. All uploads were done manually without automation tools or third-party services.At this point, I am unable to get any response through the official support channels, and I would sincerely appreciate if an Adobe staff member could help check or escalate my case.Thank you for your time and assistance. 

It would be good to be able to report issues on Adobe Stock images directly on the website. For example image 464519829 has been clearly created with AI but I have the 'Exclude Generative AI' option on... having to come to the Community for this kind of things seems too much of an hassle and time consuming!

Illustation was rejected for “Refusal due to intellectual property rights” reason.And it’s not clear: what is intellectual property rights violation in this images?How to fix it? Many thanks

I had photos rejected due to quality issues. I would like opinions on what the problems might be.