Questions

Some of my photos were rejected as AI-generated, even though they were taken with a camera. What should I do in this situation? Where can I appeal?   [Moderator moved the thread to the correct forum]

If an image is generated with AI, should the word Creative AI be added to the title and keyword?

Hello, I want one of my assets to be in both png and jpeg format. It is currently available in both png and jpeg formats in the same asset. If I upload both at the same time, will it be detected as duplicate content and will my contributor account be closed?

I uploaded this photo of the Ecuador national flag and it was rejected from intellectual property refusal. I read the known Adobe Stock copy right restrictions and it said all national flags are ok expect for Singapore. So please help me understand why I got this rejection. Here is a water marked upload of the photo.  

Hello everyone.Today I used my redeem code.Because I had less than 7000 downloads for last year I selected only one app Photoshop free for one year.But after I have heard some people chose more than one app somehow, even if they had less than 7000 downloads.Is it true?I could choose 2 apps?Does anybody has info about this?thank you.

hello. I'm trying to publish an AI image.The images below have been rejected due to quality issues, any idea why?Any help would be greatly appreciated.

Hi 🙂My image got rejected for:Intellectual Property RefusalThanks for giving us the chance to consider your image.During our review, we found that it contains elements that appear to be protected by intellectual property (IP) laws, so we can't accept it into our collection. Elements protected by IP may appear in the image or in the description, title, and/or keywords.Can somebody plesase help me explain what is intelectual property here?Thank you 🙂

Hello! It's my first reviewed submission, and I understand I'll have much to learn to contribute at a high level. What are the reasons for the rejection of this image? I sincerely appreciate any feedback and thank you all for your time!

Warum bleiben meine Bilder in der Rubrik wird geprüft . Einige von ihnen stehen da nun schon seit 5 Monaten. Haben andere auch das Problem oder habe ich doch irgendwas falsch gemacht?

Hello! I don't understand why my illustration were rejected. Please help me to understand! Thank you Illustration in the attachment

What is the minimum artboard size design I can submit to Adobe Stock and the maximum artboard size I can submit?

Hi.  If someone is under 18 and their parents allow them to sell on Adobe Stock, can they create an account under the parent's name and use it? Is this allowed under Adobe’s policies? 

A partir de uma foto que fiz, criei um mosaico 2x2,  arte em layers (PSD), e salvei um JPG, Esta Imagem foi rejeitada por adobe achar que era IA. Mas não é. 

I have not only images for review but also vectors and some AI content, and nothing is being added. Although I read that everything is added differently, but nothing is actually being added. How can I maintain activity on account if I can't add anything due to the limitation?

Подскажите, пожалуйста. В моей коллекции много ИИ изображений по тематике Мокко Мусс (Mocha mousse), все раньше принимались без проблем. Сегодня отклонили все новые такие картинки, с пометкой "отказ в использовании интеллектуальной собственности". Отклонили обычные фоны, изображения десертов, без текста и каких-либо знаков, абсолютно всё. Что поменялось?

Please point me to places that can result refusal due to quality issues.

Bonjour,  Je n'ai plus aucun de me fichiers qui n'arrive pas à passer la qualité. Je ne comprend pas car plusieurs avant ont été accepté et je faisais moins attention et cela devient vraiment problématique. Puis-je avoir encore votre aide à ce sujet ? J'ai déja posté par rapport à cela,  j'ai taché de faire attention. Mais apparemment cela ne suffit pas, j'ai dus modifié plusieurs fois le même ficher et l'envoyer à plusieurs reprises mais rien ne passe. Il y a t-il un probléme en ce moment ? Êtes vous confronté à la même problématique ?En vous remerciant d'avance.   

Hello. I would appreciate it if you could help me understand why these images were not accepted. This will help me in the future when creating images. Thank you very much for your time and assistance.

 I've already read the Adobe Stock guidelines, which state that submitting more than 3 images of the same type is unnecessary. But according to my research I found that many contributors have submitted 20-40 similar images and they have been improved. So will their account be damaged or the account may be closed?Submitting more than one image of the same type can result in account spam or account closure? If only three are submitted in an image count, there are a lot of different niches to look for. If you give the maximum number of images of the same type, there will be no problem in the account in the future. Please let me know.

HelloIt's been almost 15 days since I requested the payout, but I haven't received it yet. is there anyone to help me.

Hi,my Adobe account was deactivated on Fri, Jan 24th. I completed all the procedures that were properly required of me, but I have not received any response from Adobe yet. I have been working with Adobe since 2022 and have not violated any terms or followed Adobe's guidelines.However, something strange happened on Jan 22th. Someone downloaded images at a just a day before my account was deactivated. I suspect that Adobe may have taken this action due to suspicious sales activity. Can you tell me what I should do now? At least I have the right to know why my account has been deactivated.

How many pixels is meant by 4MP in Adobe stock? Or, What is meant by 4MP in Adobe stock?

I would like to know the reasons for the problems that cause many accounts to be blocked or closed to work with PNG in Adobe stock, so that I don't have to face such problems in the future. Also, if you are careful and follow what things to work with PNG, you can do a lot better. Please let me know.

i withdrawn my money from adobe stock on 20 january but still i am not getting my payments. what should i do now?

Hello, please help. I am new seller and created with AI these photos. And they were all rejected with reasonCommon issues that can affect the technical quality of your images include exposure issues, soft focus, excessive filtering, or artifacts/noise.