Questions

Hello there!I am a regular contributor, My files have not been reviewed for 2 months. Because of this I am not able to work regularly. If the files are reviewed regularly, I can work with new enthusiasm. Thanks a lots.

Hello,As a stock photographer i have travel and editrial images in my collection, like traveling different places and some monuments images which are like editorial content.So, i am submitting those images for the review, but once it was already rejected due to 'quality issue' as given in rejection reason so i was not satisfied with the rejection reason so i submitted all those images for the review again. But the second time also these are rejected with the same reason. So i am feeling little confuse and why rejection of a whole bunch?Actualy, 2 years before in 2022 i removed all of my stock images from the account and closed the account due to some reason, and now in 2024 i have activated new account so, i started submitting all those previously shot images again for the review. It is that in my previous account which images were accapted are now getting rejected with the reason 'quality issue'!? So this i dont understand why previously accepted images are now getting rejected due to

I have been operating this account for several years since I registered it. I have new works updated every week, and the sales are pretty good. But yesterday I suddenly received a notification that my account was blocked. During this period, I did not receive any messages or emails saying that there were problems with the works I uploaded. My account was suddenly blocked. I really don’t know what I did wrong?If there is anything wrong, please tell me and I will correct it as soon as possible. After all, I have been operating this account for many years, and I have received a lot of help from you during this period. Thank you very much!Finally, I would like to ask the following questions and hope to get a reply:1. What is the problem with my account? Please point it out clearly so that I can make changes as soon as possible.2. Can my account be unblocked? What should I do to unblock it? I will try my best to cooperate.This account is really important to me. I really don’t want it to be

could you please help me with why this image has not been accepted? Reason given was quality issues..I cannot find any soft focus, blur or excessive noise in this image. Comments from you all would be welcome. Thanks! 

can i upload AI images and vectors (created in Illustrator) both of them in one account?

My payment is now on the 20th day. I have tried to contact Adobe's support team multiple times but have not received any response. What should I do now? Can someone please help me? Kind Regards,

After carefully reading the email, I acknowledged that I made a mistake. Now I want to apologize to the Adobe Stock Team and next time I will be careful about Terms and rules to avoid mistakes. I will be grateful to you If I get another chance to work as an Adobe Stock Contributor's partner. Thank you for your time.

Hello Everyone,I have join Adobe Stock with my current Adobe ID which I had for 12 years. I saw a lot of people are receiving error message like because they didn't validate their email account.Thank you for your submission, your files will be reviewed by the moderation team within the next few days.Well, I have never gotten any validation email therefore, I assume is because I am using a existing Adobe ID.  Is there any way to check or anything else that is pending needed to do, because everything I upload is still under review with that message and I like to move on to the next stage.Sincerely,Charles

Hi wonderful community - how can I improve? This was rejected for quality issues. Thank you for your help and advice.   

i submitted some vector 2 months ago but adobe stock didn't give me any single message for approve or not? why they need too much to approve it.

When I create an image with AI, the DPI is either 96 or 72. However, I notice that some images have a DPI of 300. Is this important only for printing, or should I always upload the image at 300 DPI?

Hi everyone, I'm pretty new here and wanted to upload one of my photo's. However, I just found out that it got rejected due to ''Quality Problems''. Anyone knows what's wrong with it?  Thanks in advance 🙂

Hello, I'm trying to fill out the form W-8BEN for a company residing in Hong Kong. The form is forcing me to fill out the treaty information, but there is no tax treaty between US and Hong Kong. Do I still have to fill out the form?

I'm trying to figure out why during uploads certain times the Submit button is grayed out.For example. I had 25 images to upload. Out of those 25, 19 uploaded with no problem, but 6 of the images I could not upload because the Submit button was grayed out. I double-checked, and all boxes were checked, the title, keywords, category, etc  were all filled in. So I'm banging my head against the wall trying to figure out why the Submit button is greyed out. Thanks for any help.

Hey everyone,I'm facing an issue when trying to upload pictures to Adobe Stock, and I'm wondering if anyone else has experienced the same problem.At first, I tried uploading a bunch of images, but only 2-3 would appear on the submit page. Then I reduced the number to 10, but still, only 1 would show up. I even tried uploading them one by one, but some of the pictures just don’t appear on the page at all.There’s no error message or anything, and my internet connection is stable. Has anyone else encountered this? If so, how did you resolve it? I’d really appreciate any help or advice. Thanks!

Hi all Am new here and just wondering if anyone can give feedback as to why this image could be rejected for quality issues?Many thanks in advance.

Hello All,I have account on fotolia and Adobe ID for long time , I just register for sell in Adobe stock and merged fotolia and adobe ID 2 week ago .I have completed upload Passport and Tax information After that I upload picture around 30 pics but all iupload pictures  have current status is "in review" around   14 day ago. example pic is File ID: 228718443 ,228718711 .Is it normal for review upload picture about 2 weeks  thank you.

why were these and my other banknote designs not accepted due to quality issues. in png format and 20mb in size. there is no way they are of poor quality. 

I recently submitted a payment request to withdraw from my Adobe Stock account to my PayPal account. After completing the steps, I received a confirmation that the request was successfully processed. However, when I check the Insights and Payout History sections, I see no record of a pending payment.I believe I have met all the required criteria for the payout. Has anyone experienced a similar issue? Is it normal for the payment to not immediately appear in the Payout History? I would appreciate any insights or advice on this matter. 

Hello, dear contributors, I follow this community and first of all I thank you for the time you dedicate and for the precious advice 🙂I have sometimes received the following rejection for "quality problems" when I upload AI generative illustrations, like this one that I attach, and I would like to know how to improve the quality of the Ai generative illustrations and photos to be able to publish them on Adobe Stock. I currently use Photoshop and in particular the "Neural" filter for "zoom" and for the removal of "artifacts". Maybe it's not enough? As far as you know, are there any valid tutorials or courses to be able to create AI generative illustrations and photos specifically to be able to publish them on Microstock agencies? Thanks for your attention🙂

Hello, I recentely joined adobe stock and I submitted many images , illustration, videos etc. I have a quesion about this specific image .Why is is is rejected?Pleaese help.Thanks

I had not uploaded any images to my Adobe account for about 6 months because the images I had uploaded were viewed within 2 months. I uploaded 3000 images 1 week ago. Approximately how many days does it take to review? Also, 6 months ago, an official in this group said that the images are now reviewed within 2 weeks, but this does not seem convincing to me.