Questions

i requested a payment since Tuesday, August 06, 2024 and its still pending. i send an email and they say it can took anouther 3 to 5 buss days sometimes should i just keep waiting or send another one

Вітаю, я знаю, що форум не для цієї теми, але можливо хтось мав таку проблему і підкажіть що робити, коли я намагаюсь вивести гроші через Payoneer, в мене виходить таке повідомлення: "Если вы недавно создавали учетную запись Payoneer, она по-прежнему находится в процессе проверки. Повторите попытку позже." Як довно потрібно чекати? Тому що Payoneer мені ще вчора відповів, що я прив'язала Adobe Canada Services Corporation к своему аккаунту Payoneer. Дякую за відповіді! 

i have submitted my 51 files about 8 weeks ago. plz. review my files. thanks, adobe stock contributor [PII removed by moderator]

Hello Adobe Community, I’ve created AI-generated images of interiors and architectural designs and am preparing to submit them to Adobe Stock. Since these images are entirely fictional, should I select the "people and property are fictional" checkbox during submission?I want to ensure proper categorization and compliance with guidelines. I have attached some images to check.Thanks for your guidance! Best regards,MST Salma Akter

Hello, I need help. I'm a long time user of Adobe Stock. I publish my work regularly. Usually, the review process takes a maximum of 5-6 business days. But, now several of my works have been in a state of review for 13 days! They have not yet been published, but I have not received a refusal either. I can't delete my work and I can't re-upload it for review. Perhaps this is some kind of bug? Tell me what to do? Thanks! Regards,Elizaveta

Hello, would anyone know why my AI generated images (that I upscaled to high quality) are not accepted?It was rejected because of quality problems. The technical requierements are really specific. I don't know where to start correcting 😞Thank you ❤️

I made a mistake with the withdrawal of money to Payoneer, I want to request it back

Hello everyone,I set up my Payoneer account and I send a first transfer from Adobe to Payoneer. Everything worked fine. Now I have sent the money again from Adobe stock but I didnt do anything in my payoneer account. How can I receive the money in the payoneer acccount? It doesnt show up even as pending.Do I need to "request a payment" in Payoneer  to Adobe? If so, how can I should complete the information about the payer? (Name, last name, etc)Should I just only wait until I receive the transfer from Adobe?Any idea?

I waited two months for the photos to be assessed and then I received this opinion after the rejection: During the review process, it was determined that the work contains copyrighted elements and therefore cannot be accepted for the collection. Copyrighted elements may appear in the image or in its description, title, or keywords.

HI,In the attachment you can see a screenshot of my "In Review" page; These works (vectors) remained behind of two groups of vectors with which they were uploaded a month ago, (reviewed and accepted part of them). But they were left behind as if they are not seen by you (reviewers). Can you solve this problem? Regards.

I have a question regarding the use of AI-generated images that I have already submitted in my portfolio. Am I allowed to use those images for AI video creation? The video I am working on is not just a simple slideshow or slight movements but a lot of movement, you can see in the attached sample file. If these AI video are OK, can I submit both the AI image and AI video to my portfolio without spam or similar? Previously, I tried to find information through the Adobe Stock Discord, where the staff mentioned that it is allowed. However, there were conflicting opinions in the community, suggesting otherwise. Therefore, I would like to seek your advice and clarification on this matter. 

Good afternoon everyone!Can anyone help me?I went to access my sales dashboard today and received the following message. Has anyone experienced this and know how to resolve it?I had just over 300 downloads

en mi cuenta no aparecen las imágenes que cargue y las ganancias que no he cobrado es como si fuera nueva mi cuenta. ¿Alguien sabe que ha pasado? Gracias por la ayuda

I've never uploaded these pictures before, why are they rejected? Here's preview of one of the images from shutterstock:

So hello everyone how are you all, so i am here for a issue so i am new in here and i want to know what is the main deference between jpg and jpeg format? So the issue is in every upscaler website or app there's no option for jpeg. So i wanna know does adobe stock accepts jpg files or not. Do you all know any upscale software where i can choose jpeg format before exporting my files?? (Or i am wrong here)

Hello everyone,  I'm just curiouse, I love toshoot macro but recent submissions have me questioning what im shooting.  The below were rejected twice due to quality issues. My question is why? most macro shots are detailed section of an image with soft surround and background. I'm open to critisim just want to see what im doling wrong.

Any advice on why these cheetah photos were rejected?  Some suggestion that I used AI which I did not.  I had previously posted three of them on Instagram so not sure if that rules them out?

Hi! I ask for explanations for some of my photos rejected due to quality problems. In particular, I refer to ID file: 839375202; 839456476; 839427350; 839431654; 839606901; 839439655. Thank you!

Hola, to make it clear, it's going to be a long message. I will start with: have sollution to my problem, can't get answer from a d o b e t a x @ for 2 week so I'm trying here. I am a Polish citizen, I live in Poland and here I run a business as a freelancer, it means I issue invoices for services/sales. My country requires sales origination dates for taxes purpose. It must be periodic, for example monthly or quarterly. Dates will give me possibility to invoice Adobe monthly or quarterly. This document doesn't have any period specified: https://wwwimages2.adobe.com/content/dam/cc/en/legal/servicetou/Adobe-Stock-Contributor-Agreement-en_US-20240618.pdf Without date in the contract, I will be forced to issue an invoice for each day I obtain a sale from Adobe Stock, no matter how much the sale was. So instead of issuing one invoice for the entire amount I ordered to be paid, e.g. USD 35, I have to issue it every day I sold the photo, eg. USD 0.50 .I prefere produc

My PNG files with transparent backgrounds were rejected (AI image). Could you please assist me in understanding the reason and how I can correct them?(The website doesn't allow to attach files larger than 9.79MB, so I compressed them once. Before compression, the file sizes were around 20-30MB.)Thank you in advance for your guidance. 

In 2023, Adobe's total revenue reached $19.41 billion, reflecting a 10.24% increase from the previous year. A significant portion of this came from its Creative Cloud services, which generated $11.52 billion, showing a 10% year-over-year growth. The company's Document Cloud and Digital Experience segments also contributed, with revenues of $2.70 billion and $4.89 billion, respectively.Overall, Adobe's consistent growth in 2023 was driven by its diverse product offerings and expansion in its digital services, including Adobe Stock, although specific profit figures for Adobe Stock alone were not disclosed separately​ 

 But i do nothing wrong last month i upload so many files i think that's why my download increase. Now how to get back my account. I have working here more then 1 years. Nothing wrong i have done. Download increasing its not my fault i upload new work this month that's why i think my download increase.  I just want to back my account. Because it's my  hardworking account. I spend lots of time to my working. Please back my Account. It's really hard to loose my account because i do nothing wrong

I want to inquire about the W-8BEN tax form and fill out "Part 2" Claiming Tax Treaty Benefits. I am from the State of Israel and in point 10 I do not know what to write. Thanks for the help .

There is an internet blockage issue in Pakistan, and I was also out of the city and away from my laptop. Adobe CS responded to my email regarding the request made after my account was blocked. I couldn’t reply, so Adobe CS closed my case without my response. I have appealed again; will they reopen my case? Also, I received a response after 6 months.