Questions

It's been 8-9 business days, but Adobe still hasn't transferred the cost of the photos I sold to payoneer. How can we notify Adobe? Thank you.

What is custom download ? Is it risk for account ?

i have uploaded first time without checkmark of AI uploaded the pictures and they are rejected it is first time,Is my account can be suuspended or it's just warning?

Hello everyone,Adobe Stock finally have editorial content, but how can I upload editorial images? Another artists have the same question I think.Cheers.

With the high quality AIs coming out for sound effects and music I'm wondering what the AdobeStock rules are for it. When I check the pages about Generative AI for contributors, they mention images, vectors, and video but not audio anywhere as being permitted nor prohibited so I'm just wondering what their stance is on it.

   Butterfly  Beautiful butterfly   [moderator merged multiple butterfly posts]

Hello. Please help. Recently, most of my submitted AI-generated files are being rejected due to "Quality Issues". Please tell me what I need to change to make the files accepted. I will try to attach sample files to this post. Please be understanding, this is my first time on the forum and I'm using a translator. Regards.

Hello my payout date is 7 March 2024. And today is 24 march. I have still pending payment for adobe stock.

I recently had a perplexing experience with Adobe's customer service via chat regarding my subscription billing and another issue concerning model releases through Adobe Stock. During a chat session, a representative assured me that they would reduce my monthly subscription fee from the new $60 to $20. However, upon receiving my bill, I found that the charges remained the same.This discrepancy has left me frustrated and seeking clarification. Unfortunately, attempting to reach out to a human representative at Adobe to discuss this matter and my concerns regarding model releases through Adobe Stock seems nearly impossible. The lack of accessible communication channels is disheartening, especially when dealing with billing discrepancies and legal matters such as model releases.Could anyone provide guidance on how to effectively contact a real person at Adobe to resolve these issues? I'm eager to have clarity on my billing situation and address the concerns I have regarding model releases

Hi all,How do I keep the PNG file or transparent vector have boundaries (the white space area) like the design below?574481029I upload an EPS file without background. but the design cropped to artwork bound.Thank you

As generative AI evolves, we want to share a clarification to our generative AI submission guidelines. We prohibit generative AI content with titles that imply that the content depicts an actual newsworthy event from being accepted to Adobe Stock. For more information, please see our recent blog post and updated guidelines. https://blog.adobe.com/en/fpost/adobe-stock-updates-to-combat-deceptive-content-misusehttps://helpx.adobe.com/stock/contributor/help/generative-ai-content.html Let me know if you have any questions, Mat Hayward

Forgive me if I'm missing something obvious, but through the new contributor site, is there a way to set my thumbnail image of the video?Thanks in advance!

Anyone using Imstocker here for keywording their image? I found it recently. It looks helpful. Any Tip or Advice?

i have the same issue here , can u check my public profile in your region?   [moderator detached because the parent thread and this one have different issues]

Quisiera conocer las razones técnicas por las que esta fotografía ha sido rechazada. Gracias.

Agradecería conocer las razones técnicas por las que esta fotografía ha sido rechazada. Gracias

What are the first steps you guys do when you do upload on Adobe? Do you guys first do keywords research aur trends research or see if the image you're going to shoot, how many people are there who did the same work on Adobe Stock. Please give your step by step process. This would be very easy to understand if the steps would be in bullet points. 😊

Greetings to the forum participants. I started experimenting with AI. There are a lot of refusals due to QUALITY ISSUES.  I ask for your help to understand where the errors are. I'm waiting for criticism. Thank you for your time.

Hello!  I would like to know your opinions about this image. Why it could have been rejected? Thanks,Maria

you can help me why i get a QUALITY ISSUESthanks

To me, the image is  fine, what is it that I can do to or what do I need to change so that my images will be accepted? Any feedback would be greatly appreciated. thanks  

Hi all ...I have created illustrations with flag-symbols for the World Football Competition and they all get rejected for Intellectual Property Violation. As there are other images with flags on Adobe Stock the reason must be in the caption and keywords. Can anyone enlighten med of what's wrong? Maybe it's the words: Football World championship?Caption: Football World championship groups - with Argentina, Croatia, Iceland and Nigeria. Banner design background soccerKeywords: cup; world; 2018; soccer; football; ball; Argentina; Croatia; Iceland; Nigeria; nations; winner; championship; background; russia; team; stadium; flag; sport; wallpaper; goal; design; tournament; competition country; attack; contest; final; game; groups; table; match; national; template; grass; nation

Hello everyone, I am attempting to upload some 4k go pro footage and I keep getting this messageI initially exported from Premier Pro cc to a stock folder on my internal drive using "match Source High Bitrate"and it looks fine on my laptop but when uploaded I get this message.The properties of the clip I am uploading look like this on my drive.I also tried "publish" to Adobe Stock from Premier Pro cc export window and it logged me in, uploaded the video but I still recieve this message.I think the problem may be that I am uploading over a wifi hotspot thru my phone and maybe the carrier is compressing the clips. Does anyone have another possible explanation.Thank youChrisMore than once this has happened with other videos uploaded over wifi at work as wellMessage was edited by: Chris Handley