Questions

I have submitted at least 10 prompt where it generates images and then it bigs out and it is as if it never was but i still got my credit substracted, it is infuriating and there is no history of it

I have tried generating 4 different videos in firefly, non of them got generated. It used 1500 credits and no videos. It is still running and tells me to wait but nothing is happening.. its been working for over 24 hours now

Add text to the window. Select a voice. Test the voice. Click ‘New Project’.. A warning pops up telling you that completing the action will result in changes being lost.There are no options anywhere on the page to save the current state of the current activity. Why is it apparently not possible to save state of control settings to pick up later?

una función que haga lo que se pide, y no otra cosa distinta

I am experiencing a recurring technical issue while using Adobe Firefly for both image generation and video generation.Issue description:When attempting to generate images or videos, the process fails and displays the error message:“Something went wrong. Please try again later.”Observed behavior:The error appears immediately after submitting the prompt or during generation.The issue occurs consistently across multiple prompts (simple and detailed).Both image and video generation are affected.Retrying after waiting does not resolve the issue.The problem persists across sessions.Expected behavior:Firefly should generate images or videos successfully after prompt submission.If generation fails, a more descriptive error message or recovery option should be provided.Environment details:Platform: Adobe Firefly (web)Browser: Google Chrome (latest version)Operating System: Windows 10 (64-bit)Internet connection: StableAccount status: Active, signed inTroubleshooting attempted:Refreshed the pag

Video Not Generating and Use Credit Only If Error The Video

I have been receiving the pop‑up message 'Whoa there, speed racer! We can't wait to generate more content for you. Please try again later.' always when trying to generate videos or images.  

Whenever I try to generate an image using Gemini 3.1, I keep getting the “Something went wrong” error. It doesn't even attempt to generate the image; I get this error instantly. I've tried different prompts and different models, but I'm still getting the same error. I cleared my browser history and disabled Windows Defender, but it didn't fix the issue.

Cannot create any video at the moment and keep getting the messages: Something went wrong! Tried sora, kling, and many different ones, all the same outcome! Different browsers as well e.g incognito chrome, edge. Please please fix this!!I have not been able to generate any video. Please some action on this matter since many people are complaining!

I don’t see anything going against the guidelines. I created quite a few videos of the same content already. Literally a child reading a book.. A few times, I re-uploaded different images (that were generated in Firefly) and changed the prompt, and still I get this. I also hard refreshed my browser.  

I provided a clear prompt for Firefly to remove vehicles from a parking lot, but it also removed the business buildings. I need a refund for credits spent on subpar AI generations that failed to follow the prompt and produced unusable results.

I describe a specific color palette to use in the image background, but it’s not actually using it.  I’ve tried this NUMEROUS times and it’s always wrong.

The generate to speech feature is not allowing me to upload a text file. I have tried both file types .docx and .txt and both are not working. I have also checked to see if the document was under the 7500-character requirement and they are.

ich verliere so viele Credits, weil ich immer wieder versuche ein Video mit Sora2 zu erstellen, aber leider funktioniert sora2 momentan nicht, aber credits werden trotzdem abgezogen???? Warum funktioniert Sora2 nicht???

I’m experiencing an ongoing access issue with Adobe Firefly. For the past ~1 week, Firefly image generation fails across different models and shows the message: “Can’t access — Sorry, Adobe Firefly isn’t available in your region.” At the same time, Generative Fill is also not working. Firefly should be available in my region, and I have used it successfully before. I’ve seen this issue once in the past as well — it later resolved — but now it has returned and has been persistent for about a week. Could you please verify my account’s region/eligibility settings and investigate why Firefly and Generative Fill are being blocked? 

Bonjour, j'ai une question par rapport à Adobe Firefly en France. Est-ce qu'on peut utilisé des contenus généré par Gemini depuis Adobe Firefly pour l'utiliser dans des communications commercial ?

I just did , I wanted it to take the photos of dakoda my cat brand and make them into line art for my colouring book it gave me a line art of a random lady not dakoda #dakodaaporoved 

Ich habe einen Adobe Firefly Pro Plus Abo mit 7000 Credits. Laut der aktuellen promotion soll ich damit bei den meisten Modellen unlimited genereations haben, mir werden aber trotzdem credits abgezogen. Wie kann das sein?

Firefly Pro is rejecting 2 of the baseline images for Scene 3 due to guideline violations, while it accepted the Scene 2 image. We do not understand where and/or why. Can you review and advise?Both Scene 3 images were rejected for guideline violations, whereas Scene 2 was successfully rendered.We need a specific reference to the violating component, as there are MANY scenes to be rendered.And we are dead in the water until it is resolved.Thanks,Michael

I was working with the Kling 3.0 model when I refreshed the page, and it suddenly disappeared from the AI model selection list

This site never works and I’m at the point I’m not going to keep renewing it if its not usable. I couldn’t even submit a bug because it says I used 250 characters even when I didn’t. I can't view video generations most of the time, it just spins and eventually opens for a new empty generation so i can't see what i generated without downloading it. “Use settings” and “generate more” are both grayed out so you can't reuse prompts without going back into the specific generation you want and copying it which takes way too much time. This has not worked since i paid for an account. Also many times when you open a generation and it shows the history it crops the image so you can’t even see the full generation. This makes it so hard to use the service. This site is so buggy but at least its generating. That should not be the only positive but for so much money a month its ridiculous. Once it goes back to credits and not unlimited for models I’m done because the credit price is outrageous.

Hi everyone, Although I have a paid subscription and credits available in my account, when I try to create a video from an image using AI with the RAY 3.14 model, I receive an error message saying that I don't have enough credits.

je genere des videos avec firefly, ca me met un message d’erreur et ca consomme mes credits  !

Сервіс не генерує з вчорашнього вечора зображення та відео, також не дає можливості скачати вже створенні фото та відео як з ПК так і з мобільної версії сайту