Questions

Problem StatementAll Job Aids are not visible when using the search field in Course Settings. The dropdown shows only a few items, making some Job Aids appear “missing.”Brief Description:When working in Adobe Learning Manager (ALM), administrators often attach Job Aids to courses to give learners quick access to supporting materials. However, many users notice that when they click the Job Aid search field in the Course Settings page, only a few Job Aids appear, even though the system contains many more.This behavior can seem confusing at first, but it is actually expected and tied to how the platform’s typeahead search component is designed.In reality, the search field for Job Aids uses a typeahead component that displays only five items by default. Additional Job Aids become visible only when you start typing their name. How the Typeahead Search WorksThe Job Aid selector uses a performance‑optimized search component. Here’s how it behaves:By default, the system displays only the first

Adobe Learning Manager (ALM) provides a powerful reporting framework that helps organizations track, analyze, and optimize learner progress across modules, courses, learning paths, and higher‑level learning paths (details of certification data is not included in this article).One of the most valuable reports in ALM is the Learner Transcript Report, which gives a granular breakdown of every learner’s learning activity.This article provides a systematic, easy‑to‑understand explanation of the ALM Transcript Report data structure, helping administrators, L&D teams, and reporting specialists interpret the report accurately.The Transcript Report in Adobe Learning Manager captures detailed progress information for every training entity a learner interacts with:Modules Courses Learning Paths Higher-Level Learning PathsBecause ALM allows nested structures (modules → courses → learning paths → higher-level paths), the transcript report includes multiple rows per learner depending on the trai

Merhabalar; Kayıtlı kredi kartımı sitenizden kaldırmak istiyorum. Neden ben kendim ayarlardan bunu kaldıramıyorum merak konusu açıkçası. e-posta adresim : emirguler.016@hotmail.com Bir an önce kaldırılmasını talep ediyorum.

I purchased Adobe Creative Cloud Pro, and the installation went smoothly. However, when I try to launch an application, I get the message: "The login attempt does not match the egress IPs of the profile assigned to this computer. Contact your IT administrator." My computer is running Windows 10. I intend to use the programs for personal purposes and am NOT part of a company or team. I only installed Adobe Creative Cloud Pro on my personal PC. Several years ago, I had Adobe Creative Cloud Pro installed on my PC. It was provided by the school, but I uninstalled everything using Creative Cloud Uninstaller. I would be very grateful for any solutions or tips.

Planı iptal ettim ama kart bilgilerim sistemde hala kalıcı duruyor. Tüm Kart bilgilerimin sistemden silinmesini istiyorum. Mail adresi: gozde.dimdik@voltmotor.com.tr

due to technical issue I couldn't join the certification exam, I have tried multiple time but I couldn't join the certification exam.now what to do again it is asking to pay the fee for voucher, please help

I would like to understand more about the transcript statuses. It appears that the statuses are Completed, Not Started, and In Progress.If someone is Yet to Mark for an ILT course they appear as Not Started.If someone is marked as Not Attended for a course they show as In Progress - shouldn't they show as Incomplete or Not Attended?

I misstakenly uploaded the wrong Metadata when setting up the SSO and now I cannot signin again to fix it, can someone help me with that?

I want to delete my saved credit cards in my account. I canceled my plans but I couldn't delete my credit cards. I request this to be deleted. I canceled all my plans. You no longer need my credit card information. I request this to be deleted.nkahraman128@gmail.comI request the authorities to contact me through my e-mail account and resolve this issue. Thank you in advance.

Hi everyone, I recently completed the Customer Journey Analytics: Product Exam for Sales Accreditation and passed it twice, both times with a score above 80%. However, I don’t see any badge or certificate available to download or display for this accreditation.I’ve completed other sales accreditations recently and received their badges/certificates without any issue, so this seems specific to the CJA accreditation.Could someone please confirm if the CJA Sales Accreditation currently provides a certificate or badge, and if so, how to access it? Thanks in advance for your help!

We created an email announcement to be sent to a specific user group only and then saved (pic 1). We edited the email announcement and saw that the Registered Users group had been automatically added to it (pic2). We removed the Registered Users group and saved again. We edited the email announcement again, and the Registered Users group is back.  We cannot get rid of it. We want to create an email to go to a specific customer group only, but we can't because of this. Is this a bug or is this working as designed? Thanks for your help. 

Ik heb inloggegevens om via Adobe een e-learning van de CELF te volgen, maar ik geraak er helaas nie

I am working on an initiave in our company to assign out Learning Paths to ALL staff based on their job function. Since the courses included in each of the 11 different Learning Paths will be broad for the learners receiving the LP (meaning not every course will be necessary for each person) we want to ensure that the entire Learning Path is optional. When I create the sections in the Learning Path and try to publish, I am prompted to make at least one section mandatory. While I understand the logic behind making one course/section mandatory to ensure the Learning Path can be "completed", we don't want to identify a specific course/section as "mandatory" for anyone. Is there a way to keep the entire LP sections/courses all optional? We don't want our learners to be confused by seeing the word "mandtory" or "required" on a course/section. Or is there a different way that someone sees to go about this if making it all optional isn't possible? Appreciate any info or help on

I finished all the steps in presentation design course on Adobe Digital Academy and the last step is to submit the final assignment pdf to the upload form and complete the survey. The issue is I am not being shown the upload form on the last page to submit my pdf assignment even though all the steps are checkmarked and I have completed the course survey.How do I submit my final assignement to complete the course and recieve a badge from Adobe.I am attaching screenshot of the page if that helps.

Dear support team,I uploaded two modules with videos, but now every time I try and create a new module and upload a video to, the uploading screen just remains at 0% and nothing uploads.I inquired about the maximum size of each video that can be uploaded and was informed that it shouldn't exceed 600MB. But now even though they are below 600MB I am still unable to upload these. Kindly advice what to do.Thank youBest regards,Hala Alturki

Hi all,  Trying to get into the sales accreditation but getting the next screen. Anyone that can help out?  

Just a feedback on the Adobe ColdFusion Certificate program Training Course. Chapter 10 - Design Patterns refers to concepts from Chapter 12 - Object Oriented programming in ColdFusion. The order of these chapters should probably be reversed. It would also make sense to me to have those two chapters together and move the database chapter (Chapter 11) after or before the above two. 

Hi Everyone, While reviewing the system requirements for Adobe Commerce 2.4.7-p5 on the DevDocs, I noticed that RabbitMQ 4.1 is listed as the supported version. However, I couldn’t find any reference to RabbitMQ 4.1 in the 2.4.7-p5 release notes.Interestingly, RabbitMQ 4.1 is clearly mentioned and documented in the 2.4.8 release notes, along with relevant instructions and support information.Could you please confirm whether RabbitMQ 4.1 is officially supported in 2.4.7-p5, or if this might be a DevDocs  typo error? 

We’re excited to announce the latest updates in Adobe Learning Manager, designed to enhance learning efficiency, governance, and flexibility across your organization.   Recent enhancements include the new Group Success Dashboard for tracking team training, the ability to assign multiple custom roles per user, improved bulk attendance marking, and expanded webhook and API coverage. Other key updates include support for AI Assistant for administrators, content expiry, new languages in the platform, and improved integration visibility with Connect. Explore these new features to streamline administration, improve tracking, and offer more personalized learning experiences.   Learn more: What's New in Adobe Learning Manager

When importing via FTP connector, how do you know if the import was successful and will it show in the ALM import logs?

What are the maximum amount of courses you can put in a learning plan?

We have configured SSO via Auth0 for Adobe Learning Manager.When I try to login via SSO I get the error No user details found for the emailid, please check with your admin if you have an active account in Adobe Learning Manager.I have checked. The account, I use for SSO has the same email as the User in ALM has and also the Adobe ID is the same. The user also is active in ALM.Has anyone a clue, why I get this error?

How do I activate my organization's access code in my Adobe Learning Manager account?I activated it without that code, and it doesn't allow me to view any more courses.

Hi Team - I am trying to migrate projects from Adobe analytics to Customer journey analytics - Via selecting component migration tab..... but while migrating few projects from Adobe analytics to CJA they are getting failed to migrate, Even after all dimension and metrics are mapped.... could someone assist here what could be the specific reason for project migartion failure.

Hi, As I am trying to get oauth code for my newly registered application in captivate prime i am getting the following error: {"status":"BAD_REQUEST","title":"Execution Error","source":{"info":"Privilege issue. Check if this role still exists."}} Looked up in developer docs and could not find a solution. Would appreciate any feedback. Thanks in advance 🙂