Questions

Hi,I'm converting MTS files to H.264 (mp4) but with most of the converted video's the audio stops halfway.I put my presets to "identical source - High bitrate speed".Am I doing something wrong? Can someone help me out? Lots of thanks!Lee

The file type (.exe) is not supported. Valid file types are: 8bf, abf, abr, act, aep, afm, ai, arw, as, ase, avi, bmp, book, cel, cfc, chproj, cptx, cr2, cr3, crf, crw, css, csv, dn, dng, doc, docx, eps, epub, exif, fbx, fla, flac, flv, fm, gif, icma, icml, ico, ics, idml, indd, jpeg, jpg, jsfl, json, log, loss, lrcat, lrtemplate, m4a, mif, mov, mp3, mp4, mpg, nef, nrw, obj, odt, orf, otc, otf, pdf, pfb, pfm, pmd, png, ppj, ppt, pptx, prc, prel, prproj, ps, psb, psd, raf, raw, rtf, sbs, sbsar, sbsm, scc, ses, sesx, skp, sol, srt, srw, ssa, stl, svg, swf, tif, ttc, ttf, txt, wav, wmv, x3f, xd, xls, xlsx, xml, xmp.

Hello, not able to find a conclusive answer to this online so I thought I'd ask here. I work with a team and our typical workflow is to render out comps as Apple ProRes 4444 QT files, then use AME to encode mp4s. The reason for this is the unreliable performance of the Dynamic Link function. It simply does not work correctly on a frequent enough basis compared to AE's render queue, even with our short, not-very-complex animations (typically less than 30 sec at HD resolution). I'd like to know, when a comp is dynamically linked from AE to AME, then rendered, does AME first render the comp to a lossless format before encoding, or as it's encoding? I'd like our team to try and use Dynamic Linking more, but there are concerns about color fidelity and effects rendering. Can you shed some light on what exactly happens during the process?  

Hello,I have exported the same video twice, but with the number of mbits/s reduced in the second (from 2.8 to 1.1).The size of the export is drastically reduced, from 71 Mo to 28 Mo, but I cannot see any obvious change in quality. What does the amount of mbits/s change? Is it then worthwhile to export all my videos with the amount of mbits/s reduced? Thanks!

------------------System Information------------------         Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161208-2252)                 Language: Japanese (Regional Setting: Japanese)                Processor: Intel(R) Xeon(R) CPU E5-1630 v3 @ 3.70GHz (8 CPUs), ~3.7GHz                   Memory: 32768MB RAM      Available OS Memory: 32690MB RAM                Page File: 19579MB used, 17974MB available          DirectX Version: DirectX 12---------------Display Devices---------------      &nbsp

I have multiple video files 1920x1080 with AC3 audio that I need to transcode down to preview quality of 480x360 with AAC audio.  The files will transcode, but with no audio, and I see in the log file that it does not look like it is able to decode the AC3 audio.  I loaded additonal audio codes so that Windows Media player will now playback the files natively on windows, but I am still getting the error in the log and the files still do not have any audio.  I am working on Media Encoder version 22, and have loaded Vokoder and even purchsed an AC3 license from Minnetonka Audio. Any thoughts? Here is the error in the Media Encoder log file: <AME.WatchFolder> <5> Add E:\SalesbridgeIn\2220179.mpg to mIncomingNewFiles <AME.WatchFolder> <5> E:\SalesbridgeIn\2220179.mpg is completely copied, size=46029920 <windowsmediafoundation.MFReader.ConfigureClientAudioType> <5> Error: No suitable transform was found to encode or

Hello,I have a problem with rendering QuickTime Appleres .mov files. Every single video render gives me:"Unable to write XMP data to the output file." I have tried different options of saving XMP files and custom values....but it doesn't work. Is there a way to solve this issue? My specs:Windows 11Media Encoder 22.2Ryzen 5950XRTX 3080 Ti128GB DDR4 Thanks! 

I delivered wav audio files to a client who is installing them in a device. They play fine on their computers but when played on the device there is noise at the end of the recording. Their engineers have deternmined there is unneeded XML data at the end of the file generating the noise. Is there a way or setting to correct this and, I suppose, remove or save without this XML data? Thanks. RobKree84 ever!

Hello everyone.I usually work with xdcam mxf 8ch: I need to export in mp4 with channels 3-4 of the mxf as a stereo audio for mp4.In premiere is easy but a bit complex. When I try to do it in AME (it would be perfect for me using watchfolders), the mp4 has the first 2 channels of the mxf.Episode from Telestream was my first choice, but now it's discontinued. Is there a way to do it in AME?Thanks in advance!

I am trying to render a spot i created in after effects to media encoder. The file renders then hits a spot where it says it can no produce the frame. If I go into AE the frame previews just fine at full resolution, and I can render that frame range out to any number of outputs from the render queue inside AE. But Media encoder no matter what I do will not render this section. I am so beyond frustrated with Adobe at this point. Please fix your software.

Hey I am trying to export a 18 min video and I export with media encoder to use my rtx 3080 to encode. At the last 10 seconds of encoding it stops using my gpu and switches to cpu and takes another 20 min to finishing the encoding. Why is it doing this? And how do I fix it?  I am using i9 12th gen, an rtx 3080 and Media Encoder version 2022

Just like in the lower left corner of the first image, this video has an alpha channel.And I don't have this problem if I render directly from Premiere pro, I beg you all to help me...

I have a comp in After Effects with a lot of layers and effects applied to its nested compositions, basically it's a generative abstract pattern, no video footage there, everything is generated inside AE. The final parent composition is a pretty heavy in effects comp, that I output to 4K@60fps video.It renders well in preview in AE.But when I render it in AME, the resulting video has random flickering frames. When I find those specific flickering frames on video I see that those frames contain only part of the effects applied, or only a specific nested composition ignoring masks or blending modes or parent effects, etc. (no specific pattern, all of those problems randomly).When I find those exact frame in AE — I do not see those problems.So it's obviously a AME rendering problem. Does anyone encountered that kind of a problem? Any solution to that?My system:AE 22.2.0AME 22.2 (I also tried 22.1.1, the same result)MacBook Pro 2019 with macOS 12.1

Hi all, what would you say are the best export settings for creating a high quality compressed 4K or UHD video file, i.e. something for upload or easy playback by a client? HEVC (H.265) with Match Source - High Bitrate? Thanks!

On one of our Windows 10 workstations, Adobe Media Encoder is not exiting properly, and as a result won't relaunch. If you end the task in Task Manager or restart the computer, then AME will launch again. Currently our workaround is to either leave AME open all the time, or to kill in Task Manager if it gets stuck. However both are less than ideal. Some troubleshooting info:Tested in CC 2021 and CC 2022Have not been able to replicate on another workstationReinstalled AMECleared caches & preferences

Is it possible to create error logs every 24 hours and keep for 7 days? We had a recent issue where we had to restart the PC and the logs only showed since the restart. Not sure is they get overwritten on a reboot.

Last year when Adobe After Effects 2022 and Media Encoder launched, I couldn't get anything to render from Media Encoder, it either refused to even show up in Media Encoder or outright wouldn't even progress with rendering after spending a long time connecting to the dynamic link server.Now, neither work. 2021 won't receive files and 2022 receives files (Sometimes) and won't even render them out. I have been staring at this damn bar on and off all afternoon and I've restarted my computer twice.

Hello guysI'm posting here as I can't seem to find any workaround to the below.  I am trying to render a 19s corporate christmas animation -menaing I'm already on a tight deadline.For some reason Adobe Media Encoder, and After Effects, always get stuck on 00:08:17, and getting Error code: -1609629695I have tried removing effects, then layers, one at a time, to see what was causing the issue, but not matter what I do, it's always the same.I have tried changing the renderer to Mercury settings, using the GPU, CPU, exporting to MOV first, redoing the whole piece. NOTHING.I'm using the latest version of AFX, I even tried using the previous one, and the previous before that.  My computer is an iMac Pro (2017), 3.2 GHz 8-Core Intel Xeon W, 32 GB 2666 MHz DDR4, and Radeon Pro Vega 56 8 GB I've been using AFX since 2007, and this particular computer for 2 years, and never ever have I seen something like this. Here's the latest error I got last night

I am exporting a video module for my online program that's all screen recorded and consist over several sections that is approximately 19 hours long, and the rendering process has thus far taken me 3 days (days and nights). The thing is that I can't see how far the rendering process has gone percentage-wise. The encoding seems to be done though, just see photos attached. The only thing I know is that my computer seems to be working hard, because it's humming. Is this normal or should I just call it a day? You can see the settings for the video on one of the photos attached.You can see the settings for Macbook on one of the photos attached.I am using Adobe Media Encoder 2022, Version 22.1.1. Thanks for your help, Adobe community! 🙂

I'm getting an error message when trying to send a composition to Media Encoder from After Effects 22.1.1, and when I send a sequence from Premiere Pro.  I rolled back to 22.0. But this is shabby work folks! Please let me know what I can expect going forward.

Hello, I keep experiencing this issue.I assigned some projects that I finished yesterday to my desktop computer and left.I checked it this morning, it has been rendering in AME for 16 hours but still 10 hours remaining. and the progression bar didn't even reach 1/3.The projects that I did yesterday were not even complex or long. .. Also, before I started render it yesterday, I rebooted my computer, closed and cleared all other tasks and softwares (even including google chrome), to make sure it does not crash due to high volume of  memory or CPU rush. It did not crash, but it does take enormous time to render, which is not normal. And the estimated time keeps increasing. I just told said it is 10 hours remaining but now it says 20 hours. While I was writing this message, it has increased and 10 more hours were added. Oh, wait now it says 77 hours.Jesus christ.  Additionally, while it is rendering, an error report message keeps poping up (The message th

Hello, I'm working on a new iMac (M1) and I cannot open AME. I keep receiving the same error message (see below image). I've tried some of the things I've read on other AME posts/discussions:– I have all read/write permissions for my user– I've uninstalled/reinstalled 3 times + restarted computer 2x– I've tried creating a 'Presets' folder in '22.0' folder

Cant open latest Media EncoderGets so far opening and then announces'Encountered serious problem and cannot continue?Have tried deleting and reinstalling application.

I want to export my Premiere Pro sequence via Adobe Media Encoder in 20Mbps, constant bitrate (CBR). In the 'Bitrate Settings' tab, I chose the hardware encoding method. When the video is rendered, and I check the file's properties, the bitrate shown is much lower and so is the file size. However, when I use the Software Encoding, the bitrate perfectly matches to what was written in Adobe Premiere Pro. What could be the problem? My CPU is Intel Core i7 9700 KFMy GPU is Nvidia GeForce GTX 1650   

I am running AME on MacOS 12.2.1. I have a 95minute Apple ProRes 4444 quicktime file that I need to expoert but when I drag-drop or navigate to the file within AME, it only shows a black square and plays the audio. Then when I export, it does the same -- exports a black frame with audio. AME does not fo this with ProRes 422 or H264 files, only Apple ProRes 4444. I have downloaded the latest Apple codecs twice, restarted, updated my OS, etc etc. Nothing works. Please help!