Questions

When I boot my computer, Creative Cloud starts up in the background.I connect to VPN.Then I launch Adobe XD, every single time it gets stuck on the white splashscreen of death.I close Adobe XD, then relauch, then it works. If I don't connect to VPN then Adobe XD launches no problem. Almost as if Creative Cloud licensing doesnt handle VPN connection properly. Can someone please look into this? Its killing our ability to use Adobe XD to do serious work.

I import my components from a library. How can I move a components position across my artboards? Also, I need to make the changes in multiple files.

Where did this basic function go? This makes the program un-usable. Can't copy and paste within the same file or other XD files. Using the lastest XD.

Hi guys saw lately on Behance that people uploading interactive prototype created with xd. looks like that:     I want to upload one myself but couldn't understand how... didn't find anything online   <The Title was renamed by moderator>

I’m using an assistive device called switch control and every time I use the eye dropper tool form the inspector window to pick a fill color—it gives me dark blue every time. 

Hello,  The company I work for purchased a plan where Adobe XD is included, however, I am not able to download it via Creative Cloud (or anywhere else). It is not even listed in suggested apps. Please help urgently! It is an IT company and I can not work without Adobe XD! My collegue who opened an account in March 2023 could download it from Creative Cloud with no problem, and she has the same Plan as me. What can I do?

Hello, What is the situation with getting the grid from your API so Zeplin can get the grid as well? This is something we need and are wondering when this is going to happen. Anything about this that can be shared? Thank you. 🙏

Hi there, my college is stilll using version 27 of the XD app but when we try and go to update it is not present in the adobe cloud app but defintly installed on the system. Is there a way to update without the CC app?

Center aligned text is not doing its job but its working like left aligned. Right aligned is working. Goes for both point text and area text.

Hey Team,I was trying to open a file from my version history, But My Xd application was getting closed frequently. So I have uninstalled the XD app and Installed it again. After that, I got shocked after seeing the timestamp of the file last opened...! Watch the screenshot... Even I didn't Born at that time stamp.   <Title renamed by moderator>

Hello, Masters! It's my first week exploring Adobe XD. And I wanna create a running text (News Ticker) that loops several information (looping forever like gif). That doesn't need any trigger to play. Is it possible in XD now?I saw some apps that have this feature (News Ticker), but been exploring google how to create one with XD, come empty handed. I attach a video recording of the application that have News Ticker running inside. Thank you so much for your help.

Hi! I am currently taking online class on Coursera and I've received a reward for 9 month subscription Adobe XD. I'm trying to redeem the reward but the Adobe partner offer site (https://www.adobepartneroffer.com/) is always down and I never can get my reward. I wonder how I could redeem this reward.   {Screenshots deleted by MOD}

Afternoon ☀️ XD started acting up earlier on today only in one file only.- pasted a screenshot onto the file- since then, I can't delete/drag anything that's outside of frameAnyone had this problem before? 

Bonjour ! J'ai un soucis sur XD depuis quelques semaines sur un fichier (même en le dupliquant pour faire une nouvelle version) : Le copier coller ne fonctionne plus, au sein du même fichier, je n'arrive simplement plus à "coller" mes éléments d'un plan de travail à l'autre, ou meme sur le même, même en passant par le menu "édition > copier" / "édition > coller" il ne se passe rien, le "copier" semble fonctionner puisque le "coller" est bien dispo dans le menu suite à mon "copier", mais rien ne se colle, une idée de ce qui se passe ? De même "importer" ne fonctionne plus, je clique dessus et il ne se passe rien. Alors que j'avais bien avancé jusque là sans avoir aucun soucis les premieres semaine du projet. merci d'avance à ceux qui répondront !

My keyboard is not working. I tried reinstalling. No keys or shortcuts are taken as inputs. Its been happening for a while now. When I open my last saved files I face the same issue there along with new files which I try to create. When I enter keys on the keyboard XD doesn't recognise anything. The mouse is working fine. Rest of the features in XD is working fine.

Ik heb XD geïnstalleerd op mijn pc via Creative Cloud. Als ik het open krijg ik een start-op scherm maar het programma zelf openet zich niet, het breekt af. Kan ik op een andere pc met mijn login het programma opnieuw installeren? Ik snap de werkwije niet goed om XD gratis te gebruiken. Kan iemand mij beschrijven wat de opeenvolgende stappen zijn om dat programma gratis te kunnen  gebruiken?

I purchased a template with 30 sceens that look nice, but I have 2 problem I can't solve.  1. See screenshot. I can not move the layer down as I can with folders etc. It¨s not locked so I have no clue why or what I shall do to "open it up" so I can move it? 2. I copied the sceens I changed into a new board that I called Mockup. The problem is that I cant for example copy the logo from sceen 1 to sceen 7? I can click on copy in the drop meny but when I try to paste it in to sceen 7 if not appear? No clue why. I can do the action in the original template. Any suggestions?

Hi, My name is Catherine and I currently learn on Google UX design certificate course. I am in couse 6 recently and I try to use the reward of the completion on course 1. I have recieved the message 2 months ago but now I can not redeem it. When I click the button to claim the reward, it shows an error messages. How can I solve this situation? Thank you!

Hi, guys! Does anyone know what to do with this error message? 'creative cloud services aren't activated or they aren't offered in your location'

Hello Designers I'm sharing the solution of this issue which you can keep using the Starter Plan with no problem even It's not shown on the website due to an issue they're fixing. This is confirmed with the agents I contacted. The only thing that you have to do is open the application located in the folder of documents, do not open it through Creative Cloud because it will aks you to pay and in case the app says there's an update available in the future you can update without problem in the section of updates of CC. You can download the setup, if it ask you to pay while you're installing just skip that step, if it doesn't work use the trial option to continue the installation and cancel the susbcription immediately (after installing). Once you do it you implement the solution that's written in the first paragraph. For evidence you can these pictures which on CC it shows try or buy even I still have the Starter Plan. Hope this helps.

Hi XD team!A few hours ago I have updated my windows 10 PC. After that, I am not able to import any SVG file in XD.Also, Copy-pasting of vector objects from Adobe Illustrator to Adobe XD artboard is not working as wellWould you please check this issue?Latest OS Build: 17763.1Version: 1809Thanks.

Hi, I'm trying to make an interactive art piece on Adobe XD which involves people making a piece of art on an adobe xd link. I'm trying to work out if people using the link can share their final outcome as an image. e.g. I make a button that would screen grab the chosen area and then share it to instagram with a specific hashtag. Hopfully this makes sense, I'm new to things like this, so not sure if I've described it accurately enough. Thanks,Charlie 

Hi all, I have a problem when I prview my XD deisgn in my iPhone.As you see if I have a page that exactly fits on the screen it looks great. But if I have a screen that is long (that I need to screoll down to see more info) it looks so thin. How can I fix this?

How do I make others an Owner of my XD file?   <The Title was renamed by moderator>

Could you please, advise how may I open it or if possible your Team to provide me a backup file. Please, find the screenshot below:   <The Title was renamed by moderator>