AE (and other Adobe products) crashing when connecting to an external monitor
- November 12, 2021
- 返信数 1.
- 232 ビュー
Are you having issues with AE and other Adobe products crashing the NVIDIA driver when using an external monitor?
Everyone is baffled over this crash. For weeks I've been working with senior techs at HP, Adobe, and NVIDIA and no one is able to resolve. I am using a brand new laptop (very fast):
HP ZBook Fury 17 G7 Workstation
Device name DESKTOP-NPTK6OQ
Processor Intel(R) Core(TM) i7-10850H CPU @ 2.70GHz 2.71 GHz
Installed RAM 16.0 GB (15.8 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 10 Pro
Version 21H1
Installed on 11/9/2021
OS build 19043.1348
Experience Windows Feature Experience Pack 120.2212.3920.0
NVIDIA Quadro RTX3000 video card version 472.47
I haven't been able to use After Effects, Illustrator, Photoshop, Premiere for several weeks.
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