Participant

Question

i keep getting blue screen of death because of after effects

Forum|Forum|4 years ago
April 4, 2022
3 replies
1224 views

for more than a month, when i use ae once in few hours i get a bsod

even when i use blender i dont get a bsod

it might be something with ae

please help

my specs are intel core i5 - 10400

ram in 16gb

gpu is gtx 1660 super

please im begging for help. because everytime it happens the ae file gets corrupted and it's pain

This topic has been closed for replies.

Mylenium

Legend

The crash info is in your event viewer, so please have a look there. Even under worst conditions windows logs at least the crashing module and that info is essential to even come close to an educated guess.

Mylenium

Otis771Author

Participant

ok so, i just checked, when it crashes its says "stop code: DPC WATCHDOG VIOLATION"

nishu_kush

Legend

Hi Otis771,

Does it happen in a particular project? Are you using any GPU intensive effects or third-party plug-ins? What's the message on the blue screen?

Let us know, we're here to help.

Thanks,

Nishu

Mylenium

Legend

Impossible to know without actual crash info. An excursion to your event viewer might be a good start.

Mylenium

Otis771Author

Participant

Hello!
Thing is i don't even get an error message

everything is just freezing for something like 10 seconds and then i get a bsod

and it happens sometimes from some really small things like scrolling in the composition

Roland Kahlenberg

Legend

Please file a Bug Report or get in touch with Customer Service. For the former, provide more details on your system hardware, OS, plugins, scripts, extensions etc.

Very Advanced After Effects Training | Adaptive & Responsive Toolkits | Intelligent Design Assets (IDAs) | MoGraph Design System DEV

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