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danih29270692
Participant
May 9, 2023
質問

no sound in after effects 2023

Can't hear sound in the after
I checked the settings, everything is set as it should be, it should be noted that on the computer you hear excellent sound, only in after effect you don't hear anything
What to do ?

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    返信数 3

    TimKurkoski
    Community Manager
    TimKurkoskiCommunity Manager
    Community Manager
    May 9, 2023

    Do you have multiple views open in the Comp panel? Are you hitting this bug?
    https://community.adobe.com/t5/after-effects-bugs/no-audio-preview-when-two-3d-viewer-windows-are-open/idi-p/13576351

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    danih29270692作成者
    Participant
    May 9, 2023

    I received support from the support team
    It was a complex problem where a sound file worked in the 2022 version but not in the 2023 version it was very strange but after many hours and a lot of work by Mohammed and his team the problem was solved.

     

    Kyle Hamrick
    Community Expert
    Kyle HamrickCommunity Expert
    Community Expert
    May 9, 2023

    Can you post some more details about the sound file(s) you've tried using?

     

    Can you post a screenshot of an After Effects composition with audio that isn't working, including the full timeline and Preview panels? 

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      May 9, 2023

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

       

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

       

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