Questions

Good day everyone, Hoping you will be abblet to assist.I have a simple action that works in the HTML testing but not on Scorm cloud testing or the LMS.Learner clicks button, pdf opens in new window and downloads.On the LMS, the project jumps back to the start. (Attached screengrab)On the Scorm cloud test site, the project closes.We have done this before with no issues. Warm Regards,Shona  

I'm sure I'm doing something wrong here at the most basic level, but after a couple hours of searching I can't seem to find an answer.We're making a lot of simple four-question, MC quizzes that are interspersed within other content in our learning modules.  I -don't- want to give the students the correct/incorrect/rationale text during the quiz, only after if they choose to go back and Review upon completion.Is this possible?  I can't sort it out, I'm only able to make the 'why the correct answer is correct' text appear in-quiz, not in-review.Thanks!

Hi all, Unfortunately, I am not able to load PPT files into Adobe Captivate. Can you help me with this? Thanks and best regards Micro

Hello!So I made a custom TOC using advanced actions. First time using advanced actions. Also changed the .ini file to allow objects to show on a slide with a web object. Everything works except that when I click on the button to show the topics and associated timeline location, I cannot click on the web object. Originally I had the topic object as a hidden object set to show based off of a couple advanced actions. Troubleshooting, I added the topic object to a state for the button. Either way, the result is the same, I cannot click on the web object. None of the other objects interfere with the web objects except the topic object and this issue is consistant across similarly structured slides. Any help would be appreciated! I can share whatever is needed. 

Unable to install Captivate 2017, please help. Stuck in Update required 

Hi All,I have a captivate project that I need translated into 7 languages that has a language selection menu on the first slide. I managed to find a tutorial on Google which led me to use the export project captions and closed captions option in captivate and then to update all the text with the new languages.In the tutorial I found, it shows that when he imports the updated word file the new captions are imported on top of the original text, however when I import my updated text it just replaces the original text with the new text... How do I get captivate to keep the original text and import the new text? then use actions to hide and show the right captions when the language is selected?Here is the link to the tutorial I used: Adobe Captivate 8 - How to Create a Multiple Language Option e-Learning Course with Language re-set - eLearning Many thanks,Mark

why does double clicking a slide close the captivate application and loss of work as it does not save?

Can I copy a text from a presentation in Powerpoint placed under notes and paste as a slide note in Adobe Captivate?I'm not looking on transferring the slide presentation but JUST the notes (copy/paste)

Hello, I have a Submit button and the button text is top-aligned by default. Is there a way to set verticle alignment to middle? I don't see this option under button Properties menu. Thank you. 

皆さんこんにちは。初めまして。 現在Adobe Captivate2019を使用しています。 表題の通り、PowerPointで作成したスライドのアニメーションに連動したCaptivateでナレーション（音声）をつけたいのですが、方法知っている方いませんか。やはり、PowerPointで作成したアニメーションは、PowerPointでしか修正できないのでしょうか。現状は、PowerPointスライドをAdobe Captivateで読み込み、Captivateでスライドのノートに記載した文章を音声として生成して、スライドに音声を付けています。しかし、HTML5で確認しすると、アニメーションが動いている時のみ音声が再生され、アニメーションが終わると音声も停止してしまします。（1スライドに複数のアニメーションを付けているので、音声がとぎれとぎれになってしまいます。）Captivateで作成したアニメーションに、音声を付けて連動させることは実現できました。しかし、PowerPointで作成したアニメーションに音声を付けたいと考えています。何か方法を知っている方がいましたら、教えていただけませんでしょうか。 よろしくお願いいたします。 

Hi, I have an issue that is frustrating and I cannot find solution so far, so I need some help.I am using Captivate 2019 amd creating interactive elearning materials using Recording -> Video Demo with custom resolution of 1680*945, that is the size of application window I am recording.Slide is created as CPVC file, actually I created around 30 slides (with interactive buttons inserted in them) and when I publish all of them are OK except ONE.One slide is published as corrupted MP4 file with size of 0kb. Slide is working fine inside Captivate but when published it is not working.All slides are created in the same way, and I cannot find why is that happening.Does anybody have any idea how to fix that? I want to use cpvc slide without the need to rerecord it again.

 My Gujarati language's font are working fine in your website but in actual projects it dose not work and text changes automatically.How to solve this proble? Without this solution this product is useless for me...!!!

Hi,Even though I have been using CP19 for many monthsin a row now for some reason, since yesterday it wants me to login and then says "update required" so it won´t start.I have updated to IE 11 (which I never used and I doubt is still in use anyway as there is Microsoft Edge..) but that did not help.Why is this happening?Any tips?Thank you!

Hi, is there any additional setting for this? When I package single SCOs in 2004 4th Edition, Multi SCO Packager 2019 still produces the SCORM 3rd edition output.

My organization uses Captivate for building our assessments, and the assessment template is fed by the GIFT import.  When I am on the Master Slide for the Question, I can easily find the smartshapes for Success, Failure, and Hint, as well as the Review Area... but I cannot find the smartshape for "Retry Shape".(this image was grabbed from the filmstrip) This shape (the Retry Shape) appears on the filmstrip when questions are populated, because I have the Quiz Settings set to allow for 2 attempts, and I need the Retry message to appear if they dont get it right. (below).   When the shape appears (after these settings are established on the slide), it appears completely unformatted, and with such small print that it can barely be read.   This is a problem.  I need to format and set the parameters for the shape so that it matches the formatting of the rest of the assessment, but the only time it appears is when I see it on the populated questio

Hello everyone,I would like to resize drop down list. Buttona, arrow...entire pakcage to be much smaller. Does anyone know how to do that? Many thanks.

Gentlefolk,I am trying to correct an issue with a Captivate 2019 / 11.5.1.499 release.The project is comprised of imported PowerPoint slides.  When the project is previewed From This Slide, the project displays normally. When the project is previeeed in HTML5 Browser, the outlines of the text boxes appear, but the text within the boxes does not appear. When the project is exported to a ZIP file and reviewed on ReviewLink, the text does not appear in their respective boxes. When the project is exported out unzipped and played, the text does not display in their respective boxes. I don't have access right now to the original PowerPoints. I have unchecked any compression settings:- Advanced Project Compression- Compress SWF File- Rescale Imported / Pasted Slide- Size and Quality - changed from Custom JPEG 80% to HIGH None of these have any effect. I don't see anything else that could be creating this issue, although this is the first time I have wor

After updating to Captivate 2019, I've been updating some of my courses. With the same screens captured, the same audio added and the same settings, my file sizes have ballooned. One file has changed from 54MB to 1.2GB. This is obviously ridiculous, has anyone else encountered this problem?

I am using Captivate 2019.What is the significance of this folder?\Documents\Adobe Captivate Cached ProjectsThere are some folders/files that get created here and consume a lot of disk space. Should one retain them or delete them occassionally? Any suggestions?

After much trial and arror and a three-hour chat session with Adobe, I've learned that I CANNOT access Adobe fonts using my CC license. Well, I DO have a CC license but not one complete enough to qualify for getting access to Adobe fonts. My CC account is for Captivate and Media Encoder only. That's not enough to get Adobe fonts, even though when I go through my Creative Cloud interface, and get access to browse thousands of fonts, there are only a few, apparently, that I can download. Why couldn't chat help tell me with this in the first place? And more importantly, why doesn't Adobe prevent me from going down that path, as if I can't really get those fonts? I DO have a separate CC account that DOES have access to all the Adobe fonts, but Captivate is NOT part of that account.  It's likely, that most Captivate developers also have an all-apps CC Adobe subscription as well, so they won't experience this pain. Now, the only recourse left is to BUY an Adobe Captivate

We keep getting this issue when opening capitvate files we've worked on in the past, or from clients. I didn't see any recent posts about this one, so wondering if there is a resoluntion to this issue?

I am using a late 2013 MBP with 16GB RAM, and the latest version of Adobe Captivate downloaded with my Creative Cloud subscription, but I consistently find that Adobe Captivate runs especially slow. Enough to hinder my day-to-day workflow.I've noticed that it will only use a max of 3GB of RAM, and doesn't seem to be taking advantage of the full capabilities of the CPU, as my CPU % sits at around 15-20, even while performing presumably resource-intensive tasks. I could understand if it was maxing out the CPU and performing poorly, because at least it was using all the resources it could to try and deliver the best performance. But it is laggy and slow without even using the resources available to it.Does anyone know if you can adjust the RAM or CPU allocation settings for Adobe Captivate? I've used other software that performed poorly before, but I was able to adjust the settings for how many resources I allocated to it, and saw great performance gains. As an example

I want to get the most out of Captivate and am always curious about new tips and tricks. My understanding is Captivate is for the creation of media that will be consumed by single users (for example in an LMS or on a website). Are there any examples of Captivate-created content that has been used with live audience particiaption? 

Hi everybody,iam using the last update 11.5.5.676 of Captivate 2019 on an iMac updated to the new MacOS 11 Big Sur. It looks like there is a big problem to show the correct layout preview window. If you use the responsive view-slider or change from 100% to optimal or lower or bigger. The desktop freaks out 😞 Is this a known issue? 

Hi! I work on Captivate 2019, version 11.5.5.553. I have a problem with the Matching question slide. Everytime I add one, Captivate crashes automatically. If I try and add a matching question slide and another question slide, it doesn't crash, but I cant view the matching question slide. If you look at the picture joined with this post, I have the Matching question slide selected on the left side of the screen, but I still have the True False question slide on the right side of the screen and it never changes. (I sometimes have a similar problem with result slides in other projects) Anyone ever had that problem? What should I do?