Questions

When I try to upload my scorm I get the following Error.Error in fill data. The URL cannot be empty. Parameter name: url I have been through the class and can not find a URL anywhere in it. I am not entierly sure if this is an issue with the class or our LMS. The class does have a video in it but it is imbedded not linked.

Hi.I am using Vimeo as an online streaming service. when I copy the link to insert it in adobe captivate it stays loading 100% and crashes. When I cancel, I get an internal video error.Do you know how I can solve it?

Hello - we've had issues with people getting stuck in our quizzes within Captivate 9.  We've removed the back button, but when learners try to move back to the body of the course & come back to the quiz, or leave the module to work on something else and then come back to finish the quiz, it freezes.  Are there settings we need to adjust in order to prevent this issue in the future?

Hi all,  I would like to post a direct link to a job aid on our company sharepoint site. Similar to how you can send a direct link to a course. We have an existing link for another job so I know it is possible. However everything I try doesn't seem to work. In fact, I can't even replicate the link for the exsiting job aid on our sharepoint site.  Any ideas? 

I just installed the free trial and am wondering if I am able to play videos with a hotspot? A lot of stuff is greyed out and unselectable. I understand if this is just a limitation of the trial but was wanting to make sure. 

Hello all!  I'm new to Captivate 2019 and am running into an issue with importing powerpoints. I was able to import them fine before but now when I try to import some powerpoint slides into my project, the sizing messes up. It is able to import, but the slides are half cut off. For example, the slide is only filling 4/5 of project screen and cuts off but then the excess words (where it cuts off) is highlighted in black. I've tried changing the file type from .PPTX to .PPT and changing the project sizes/clicking aspect ratio but none of this has worked. Thanks in advance for your help! 

Hello, when I preview my project, on the first page of the project I see this symbol. When I click on it, it shows the title of the slide. I did not add something to help me understand what this symbol is and I would like to get rid of it. Also, I am sorry but I don't know how else to describe it. Thanks in advance for your help! 

Hello Neospeech agents do a good job overall, but is it OK to use them in professional eLearning projects, Or, is it prefereable by the eLearning community to hear the author's voice only?  Is it ok to have a mix of authors voice and the neospeech agent's voice?.  What is the trend and best practice? Any pointers is much appreicated. Thanks. 

I have an Adobe Animate(2020) HTML5 project that I am exporting to an OAM file, and importing it into Captivate (2019) in order to utilise the SCORM publishing within Captivate.The processing I and following is:Start with a blank Captivate project, at the correct sizeLoad the "HTML5 Animation" dropping in the OAM file that fills the screenThen set the Publish settings for SCORM 1.2 output and Publish.The problem is when I change the Animate project, re-publish the OAM with the update, then replace the old OAM with the new version (of the same name), publishing the Captivate project seems to use the old versions of the files contained in the OAM rather than the new version, as though they are cached somewhere an not being refreshed with new data files.I've tried clearing the cache, but that doesn't make any difference.The only way round the problem seems to be start a new blank project and start again with the updated OAM, this is just rediculous, and wouldn't be workable if I needed to

I developed a cours ein Adobe Captivate 2019. The client tested it in their LMS using Chrome, Edge, and IE 11. It reports back the completion and score when it runs in Edge and Chrome, but not in IE 11. Unfortunately IE 11 is their preferred/default broswer, so it is important it function properly in that browser. Anyone run into this or know of a fix?

Hi all, I have a problem with advanced actions in .cptx files created from .cptl (template) file. I have a project template (.cptl) file, which has some slides, advanced actions and variables defined, so that I don't need to create them every time I create a new project. Two kinds of problems occur when I create a new .cptx file from the template (File > New Project > Project from Template): 1. Even though I remove extra slides, advanced actions & variables used on those slide still "haunt" my advanced actions list, and I can't remove them. If I try to remove them, Captivate says they are in use. When I click "Usage", I see this:So, the action is used on some "Project template" slide - the corresponding slide has been removed from the actual project. What is this? How can I remove these advanced actions that are not in use? 2. Some of my advanced actions (in this case an "On Exit" action) and corresponding variables multiply like little bunnies. This is an acti

I am using a laptop running Windows 10 Pro and am unable to install from either the .exe or the .7z file. I do not have any files related to Captivate in AppData, ProgramFiles, or ProgramData and this is a new computer on which only the only Adobe software installed is Acrobat 11. Computer Info Operating System:- Windows 10 Pro 64-bit, version 2004, build 19628.1 (Windows Insider Fast Ring)CPU- Intel Core i7 @ 2.90GHz (138 °F)- Kaby Lake 14nm TechnologyRAM- 32.0GB Dual-Channel Unknown @ 1165MHz (17-17-17-39)Motherboard- Dell Inc. 0X41RR (U3E1)Graphics- Generic PnP Monitor (3840x2160@60Hz)- Intel HD Graphics 630 (Dell)- 4095MB NVIDIA Quadro M1200 (Dell) (124 °F)- ForceWare version: 442.70- SLI DisabledStorage- 476GB NVMe KXG60PNV512G NVM (RAID (SSD)) Logs 05/17/20 17:27:06:087 | [INFO] | | HDSetup | HDIM | ApplicationContext | | HDIM | 26000 | ************************* START Adobe Setup *************************05/17/20 17:27:06:087 | [INFO] | | HDSetup | H

I have added a highlight box to my slide, and want to Fill the outer area. That option is not showing up in the Properties for the Highlight box. I click Objects, Highlight Box. It adds a blue box with 20% Opacity. I no longer have the ability to edit the Fill color, Stroke color and wideth, and no option to Fill Outer Area. And it makes no different which Style I select.  This is in Captivate 2019. 

I'm sure this is some setting that I've built incorrectly, but in my published video I see a small black loading square at every Video Demo slide break (see attached). Does anyone know how to get rid of these? Thanks! 

Hello,  I am making an interactive video and want to have hidden hotspots throughout the video for the user to find. Similiar to a hazard preception test. Would anyone have any advice on how to do this?  Thanks

I am working with a multi-state slide in Captivate. I am able to go to the second state but am unable to determine how to go to the third and fourth states. I am enclosing the screenshots for the state view and normal view, as well as the Advanced Action to show the programming I used. Thank you all so much. 

I am trying to change the order of the master slides in the master view, but can only move the first slide down by one. All the other slides seem to be locked in place. I can drag the slides to a different spot, but when I try to drop them at the selected location, they jump back to the original location. Is there a trick on how I can achieve this? I can change the order of any slides in the filmstrip view without a problem. I am using Captivate 2019, 11.0.1.266, and my project is responsive using fluid boxes.Thanks for your helpMartin

Hi TeamI have created a simple eLearning course with next and back buttons, which are images as button, that I imported from my storyboard power point. On some slides the learner is suppose to go through all the interaction on the slide and upon the last interaction the next button appears. However, on preview when I click anywhere else on the slide, the project still moves forward skiping all the interaction.How do I stop this?What should my setting be On enter, On exit on the slide? AndWhen the next button is selected then what should be the setting on the Next button's Action tab? So far I have tried using a click box but I don't find that to be a sturdy solution. Please help.

HiSince moving to Captivate 2017 we have started getting this message come up when a learner selects a link to a pdf (that is either on our website or in our online knowledge repository. I have checked using IE11 and Chrome - made sure the pop up blocker is off - but still get this warning. I'm certain the popup blocker is off because our LMS uses popups and I wouldn't be able to see the module at all if they were still on The pdf tab opens ok but this message is making our learners a little unsettled. Anyone else experience this? Anyone know if there is a setting in Captivate that needs to be ticked/unticked?

Hello! I am hoping that you could help me out.  My issue is my left side a b c boxes overla the feedback boxes after the learner clicks submit.  The feedback for incorrect and correct boxes are the ones from the quiz options nothing added except for the text inside those boxes.  Here is a image of what happens after user clicks submit.  I have also checked the master and send items back and to the front as a fix but that has not worked either.  Here is a image of what my quiz section looks like Please help! 

Hi, I am taking the Adobe captivate course next week and I am working throught the support videos in preparation for that. However I have come to a point where the presenter (Dr. Pooja Jaisingh) is referencing materials (pngs, colour pallette images etc) that I do not have access to. I have scoured the Certified Professional learning center and the course and can find no mention of a download link to use. Any help or pointers in the right direction as to where I can find the additional materials to accompany the videos would be gratefully recieved!  Many thanks.

Hi, for slides with lots of text elements using the Captivate Text Caption elemet, my Captivate 2019/OSX was getting quite bogged down. Some slide may have a dozen or more separate text elements. I need to keep the text elements as text so they can be translated to another language later on down the line for other customers. I was going to use Adobe Illustrator to create all the unique text items, import the SVG files into the Captivate library, then place them on the slide. Then later on, another Captivate person would open that Captivate file, click on the desired text piece, check Edit with Adobe Illustrator, and Edit SVG to edit it to read whatever they wanted.  There are a few ways to get an SVG file from an Illustrator file. There is Save As, Export for Screens, Export As, and Save for Web (Legacy), and all have some user selectable settings in addition to the default that pops up. Is there a guide out there so I can make an informend choice as to how to make my SVG files?

I'm creating 360 training courses in Captivate 2019 and loading the published files to my LMS. The 360 view and hot spots work fine when accessing the courses from a PC. However, I'd like to give my students get the full immersed experience using a VR headset. Can I access a published project (including hot spots) from my LMS and use a VR headset one its launched and if so, which Headsets are supported?

I have created a course with yes and no buttons and submit. Yes is set at 100 points and no and submit not set to report. For some reason the course is not marking as complete at all, even if yes is clicked - it is still saying in progress/incomplete. Basically I want the course to mark as completed if Yes is clicked and in progress/incomplete if no is clicked. How can I get this to happen? My settings are attached.

Hi! While publishing a course to Client's LMS (Moodle) we ran into a problem that different SVG icons weren't showing up in SCORMs (instead they were getting downloaded). We noticed on the Client's side such a http header - "Content-Disposition: attachment; filename="169161.svg".It occured that the web server isn't supporting SVGs. How common is it? Do you, based on your experience with Captivate, resign from using SVGs in your Captivate projects to avoid such problems?Is there a way to replace all SVGs in the project with PNG files in a quick and efficient way?