Questions

ciao ho un video con audio, ma al posto di questo audio vorrei mettere una canzone ...solo che non riesco a eliminare l 'audio del video senza includere anche l'altro

Working with a group that just got Captivate 9 and don't have the most current version.  When we try to use the Update option from the help menu it is grayed out.  I had instructions on going into the C drive and changing a value from 1 to 0 and reopening Captivate but that isn't working either.  I'm open to more ideas.Thank you,Susan

Hello, I have the problem, that the automatic text caption in the softwaresimulation is in the demo setting activated, but after taking a video no automatic text caption is there. This ist also the case when I used a use defined setting with the checkbox "add text caption".I installed it new but it is not working still. In the first video after the new installation it was okay, but then it disappears again like before. I have the 2019 Version 11.0.0.243. Has anyone the same problem and found a solution for it? Thank you very much for help.Jennifer

Working with a group that wants to start publishing in HTML 5 but has a contract to deliver an online version of their training and a PDF format.  Is there a way to do this?Thank you,Susan Davis

Our HTML5 published course (Either Captivate 9 or 2017)  is not working in our LMS. This occurs whether I used AICC LMS or just local publishing. A work around we are trying is to wrap the Captivate course into Lectora (which works with our LMS HTML5 output). We import the course into Lectora as an HTML Extension. This works well but the page with the HTML Extension (captivate course) doesn't advance to the next page (in Lectora) in which we need to have the user click exit which will then set the course as completed. We need the course marked as completed.     Is there javascript to put in the Captivate course which will tell Lectora page to advance? It used to be something like trivNextPage() when using flash.     I also am trying to post this question on Lectora.- - - - OR - - - - -is there a way to get the cross domain to work and just be able to publish Captivate HTML5 and have it work on our AICC LMS?

Hi, I am new to Captivate and have watched a ton of videos but still need help.  I have created a Responsive Project from a Power Point that contained a great deal of animation. The slides have converted and most animation is there but I'm struggling with controlling when it takes place (are there specific videos on this), and I have a few text boxes on slides that should animate in but are not displaying when previewing.  I can see the text boxes on the slide but they do not appear when playing video. Also, a lot of the bullet items and text that appears is overlapping and popping up in random places.  Where can I find help for this? I am still learning but have wasted an entire day trying to figure this out.  Thanks for you help.

Hello,I have embedded a short video (9 seconds) in to my eLearning. It is a 'Multi-slide synchronized video' that I have loaded from my computer, so it isn't being watched using a streaming service, the actual file is embedded in to the eLearning.The very end of the video continues to get cut off. The video doesn't get cut off when I watch it using my local media player.I have tried:Making the slide longerAdjusting the placement of the video on the slide timelineChanging the name of the fileDeleted and re-uploading the fileI just can't seem to fix it.I've seen this issue around but haven't yet seen a fix. Any advice would be much appreciated.Michelle

I've been having a pretty miserable time with various aspects of synchronisation over the last few weeks and thought I should get something down here for the benefit of future poor souls experiencing similar issues and searching the forum. The problems have been submitted as bug reports but I've heard nothing of any significance back.Background: 64-bit Captivate 2019 running on good-standard i7 PC with loads of memory and decent graphics card.Issue 1: I recorded several lengthy video demos, screen res 1280x720, set to generate smartshapes rather than captions, then later edited some of the text in the smartshapes and added audio to them as voiceover for the demo.  When I publish as mp4 video, the audio is out of synchronisation with its associated smartshape by up to about three seconds. The workaround for this is to publish nothing longer than about seven minutes. As my videos were about twenty minutes, I ended up with three different seven-minute videos that I then joined togeth

Hi,If i import a PPT in AC20019 It is any possibility to disable mouse actions when I see the presentation (preview), only to use buttons?Thanks.

Hi All,I Recently installed Captivate 2019 on Windows 10 and have consistently found that when I open a project saved in Captivate 9 and convert it to 2019 file format, the project no longer publishes to HTML5 correctly. The slide backgrounds display in the top left corner, using about two thirds of the player area, while the CC uses the full width (as configured) and other objects (shapes, callouts, text/highlight boxes) all appear to be correctly scaled and located for a full screen view. It seems to be the conversion process that causes this, I just opened a new project, saved it to 2019 format, then immediately previewed it, ...and saw this effect. Any ideas anyone ??

Some interactivity buttons created in Adobe Captivate are not displayed in the browser.How to be

Hi,we have faced some issues with providing our E-Learnings made with Captivate online via the homepage of our enterprise.Currently mac users can download the dmg file containing the .app Project, but when trying to open the file Apple tells us that we don't have any certification. As we don't provide any applications for the app store we don't know how to get the certification needed to provide our E-Learning content to our customers via our homepage.Did anyone face the same problems?We would be happy about a simple solution. Thank you in advance.Sandrine

Is there any way to do this? We're replicating software where the Tab key is used HEAVILY. We published in SWF until now, but we'll be moving to HTML5. We are using Captivate 9, but will likely move to Captivate 2019 at some point.I tried Lilybiri's solution shown here, but it didn't work:I want the Tab key to work as a "go to next slide" for Captivate 8 Does anyone have any suggestions for this?

Hello,I'm trying to have a button that will remain during an activity of the course to expand and collapse a toolbar reference that will assist the learner in the activity. (kind of functions like a TOC, comes in from the side and when it collapses moves back into the original entrance spot).Anyway to do this?I currently have an advanced conditional script going on so when I click the button to reveal the toolbar references it has the effect "from right to left effect " however when I try to collapse it with the effect "from left to right)" it keeps playing the right to left effect.

I have an interesting issue that just appeared.  The entire Master Slide ensemble is missing or not appearing in my Captivate 2019 edition.  I have the latest update 11.0.1.266.  I recently uninstalled the program hoping to fix the issue but was not successful in that endeavor.  Has anybody else had this issue?Have never had this issue before.  Any ideas or suggestions?I had some other issues recently also, related to Failing to Publish error messages.Message was edited by: Kevin Yeoman

I have a video to which I had to insert additional video time. I was able to do this with Presenter Express. But when I attempt to import the amended video into a single PPT slide I appear to be able to only incorporate the original video and none of the additional video content. Is this the case, or is there a way to import expanded video to a single slide?The video segments that I added were time in an application to provide longer viewing of the content. Generally other than Video 1 which is about 1 minute and 20 seconds, the remainder of the videos are inserted throughout video 1 (when opened with Presenter Express). None is more than 5 to 10 seconds long. All of the videos are MP4.If this isn't possible, I'll likely re-record and just do extra long segments in each step of the application, then cut what time I don't need (it appears that this is do-able).I'm new to Presenter Express and no one at my organization has background with it either.

Is anyone else having issues updating from Captivate 2017 to 2019? With every update Captivate always says that I am up to date and will not proceed. I have to go through the process of downloading the new software as a trial each time. This has been the advice of support too, it seems kind of ridiculous to have to download a trial to get an update. Team members have also been told the same thing from support. Does anyone have insight on this?

I have Captivate 2017 and would like to know if it's possible to extract the original cptx file (for editing) from the zip file I created for publishing?

Hy,I have a little difficulty. when I want to wiew one of my project in adobe captivate I saw in first page only a start button and a white background. What can I do to see my first page of presentation?Thanks.

I was looking over an older Adobe Captivate Help and Tutorials.  There is an example on scripting.  The example is to create a log in screen with user name and password then have the second screen provide a welcome with the user name.  In this example, the value for the UserName variable is User and the value for the Password variable is Password.  Is there a way to set this up if you'd like captivate to look at a list of user names and passwords that were acceptable in those fields?

Captivate 9, fully updated.HTML5 output only.Non-responsive only.Hello.I have Captivate slide accessed from our training server.The slide has a WebObject  that displays information from a hospital Patient System on a different server.(I have no control over the Patient System, it is created and managed by a third party.)As a student task I need the student to browse the patients in the WebObject, and then click the Task Finished button on the slide.When Task Finished is clicked, I need to identify the PatientID so that I can use it in Captivate.The PatientID is always located in the HTML code <label id="PatientID">ABC123</label>I know how to create all of this in Captivate.The only part of this that I cannot do is getting the content of the WebObject into a javascript variable or array.Once I have the content in a javascript variable or array, I know how to search through it to locate the PatientID.My Question:I have searched online and found lots of Javascript informa

Hi there,I recently installed Captivate 2019 on my Mac. It installed fine but every time I launch Captivate it plays the introduction video and when I try to close the video the whole app just crashes. I have to force quit.I have removed the app and reinstalled on numerous occasions but it happens each time i reinstall.I have version 11.0.1.266 which I believe is the latest version.Any help would be greatly appreciated as I have project to work on and haven't been able to do so since I installed 2019.Kind regards,Paul

I am using Captivate 8 for software simulations and when starting a simulation, I select the option to record an application at a custom size.  After selecting the size, the recording area does not snap the application to the designated size (and sometimes does not even snap to the correct application).  This can sometimes be fixed by changing the application to another one, with the incorrect application listed, but the one I want ends up displayed with the correct size. I am using Windows 10 and have only had this issue after starting to use Windows 10.  Something else that has happened is that the recording screen will always pick up a small amount of the background at the edges of the recording window.Are there any suggestions that may fix this issues while using Captivate 8 in Windows 10?  Thank you.

i'd like to create an answer key that is accessible to learners at the conclusion of the quiz.  the answer key should include:1) the question type (e.g., Multiple Choice, Matching, etc.)2) the answer choices3) indication of the correct answer(s)how can i generate this key/handout from a project that uses randomized questions from question pools?  sample scenario: my question pool contains 100 questions, the quiz contains 25 randomized questions.  the key/handout should show answers for the same 25 randomized questions.thank you in advance for any suggestions.

My plan was to use a click box or smart shape over a button on a graphic.  When the user clicks the correct place then another image appears.  If the user clicks anywhere else on the screen a feedback text box would appear.  I thought I could just select the feedback from the properties panel and edit the text.  So far when I preview the textbox doesn't appear if I click away from the correct place.  The picture appear when the correct place is clicked.  Any suggestions?TIA,Susan