Questions

Hi there!I'm creating a test for my client, but when you click next button every time appears message for correct or incorrect answer. I think that I can hide these messages thru Components-> Caption, but the chechbox is unable to uncheck.Could you please help me with this issue?

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Unable to open Captivate File I have been working on. When opened, a Update Missing Fonts window displays. I click replace fonts and it starts to process but than the file and Captivate close unexpectantly. Same thing happened opening another file. I opened several more files and they worked fine (without the Update Missing Fonts window), which leads me to believe the first two files may be corrupted somehow. I did the same thing with the backups of first two files and got the same results with Captivate closing. Any ideas on what's going on here?

I have strange problem with my Adobe captivate, when I am trying to import specific edited version of the audio it is importing the entire audio from where the edited audio has been taken. I don't know what is causing this issue, I renamed the audio and copied it to another folder as well. Still its not resolving the issue. I have edited the audio using audacity. Can anyone please help.

Hi all!I need some assistance in captivate 9. There's a issue with the Quiz typ "matching" in review mode:How can i change the position of the "correct_answer_normal.png" in review mode? There are no issue in other quiz types (multiple choice, single choise, ...), just in the quiz type "matching".  I tried to fix this problem in modifying the "CPLibraryAll.css" in the assets\css\ folder but with no results.Please let me know if I need to clarify my problem, and thank you VERY MUCH in advance for your help.

I am trying to publish my quiz but after I do it, the zip file doesnt appear. 

Hi there, I've created a software simulation in the new Captivate on Mac and exported it as a SCORM 2004 packagfe.  It worked fine, but when I open the file in the LMS, it takes more than 20 seconds to load (depending on the connection speed). So I checked the files in the folders. As you can see in the screenshot, each step of my simulation was saved as bmp with an file size of 19.8 MB! Unlike in Captivate Classic, I couldn't find any way of reducing the file size. In this configuration, I don't think that the software simulation feature is useful. Any suggestions? I'm very grateful for help.

I have several Capivate Classic courses that use Smart Shapes with text in them.When I try to use the option to print a course as a storyboard, only the Text Captions are included, smart shapes are completely ignored.Is there a way to include the text from the smart shapes.Also it would be helpful to also have the text in the CC included as well.Grouped Text Captions are also ignored.The text from incorrect/correct feedback objects is also missing.

Adobe Captivate 9 Is there a way to prevent a user from advancing the Progress Bar?  I like including the progress bar so users know their progression but don't want them to be to advance in anyway.Any ideas???

I dislike the limitations to make a nice start page in HTML. It has been helpful that the support group has helped in making changes to the Play Icon and to get rid of the dimming, but is there a way to move the Play Icon? As it is now, it is in the middle of the page, not very nice on top of many illustrations. I would prefer it in the lower right corner. Does anybody know how to move it?Thanks.Jan

This is in regards to the new Adobe Captivate (called Charm I guess?).  I finally was able to complete a project build.  I zipped it to a SCORM 1.2 package and uploaded the files to a Moodle course.  This is a paid Moodle version by the way. Everything built into my Captivate project seemed to work--weeks ago.  Now the video features are non-functioning--though all other interactive components are running smoothly.  This includes both the events video and a multi-slide synchronized video.  A black box appears over the events video (see below) and the playback skin is inoperable.    And the 'play' and 'pause' buttons that I coded to start and pause the timeline (and pause and start the slide video) also no longer function properly (see above).  All of this works within the 'Preview' mode via Adobe Captivate.  And these features did function in Moodle weeks ago.  Now granted, I made some changes to the original project

I have a project with a video that I have playing across multiple slides. Right now I only see a manual interface in the Edit Video Timing window to adjust the duration of playback on each slide, meaning I have to drag the marker around on the screen with my mouse to try and align it with a specific time stamp. Is there a place somewhere in Captivate Classic to type in specific time values for per slide video duration, like there is in the slide duration in the Timing window for the slide, so I can be precise without having to drag the marker around on the screen?

Hi all,I'm using Captivate version 11.8.1.219 (in a corporate environment so changing versions isn't really an option).When I create a new project or open a project, there are no slides appearing in the film strip, and no info in the properties panel when I select objects. I can only see the first slide in the project. The other slides are actually there though because when I publish the project, I can navigate through them. This happens for both new and existing projects. I have tried uninstalling and reinstalling. Does anyone have any advice on resolving this?

Hello, when I export my interactive project I see it in a small part of the screen.Is there a way to increase the predefined size or try the maximize option without having to use ctrl +?Thanks

Hi there,  My client has asked me to change the quiz requirements so the user doesn't have to get all answers right to 'pass'. They want the user to at least get 7 out of 9 questions right to then be able to finish it off and be considered complete. * All questions have 2 trys to get correct, if not right the second time, the next slide will appear. If total score is below 7 correct answers, the user must retake the quiz *I've played around with multiple different quiz preference options for this but everytime i upload it to the LMS they use, it doesn't recognise that the course is complete if all questions aren't answered correctly. For example: If all questions are answered correctly,  the LMS will recognise the score of 100% and says 'complete'. If 1 or 2 answers are wrong, it will become a score of 89% (or whatever the outcome is) and will say 'still in process' (as if the course haven't been completed in full yet). I'm unsure if it may be th

Is there a setting to have Captivate 2019 send the quiz score at the end of the quiz so the LMS will display the actual score achieved? I have the pass/fail threshold set at 70% for a 20 question quiz with each question worth 5 points. Even If the quiz taker answers 16 questions correctly (80 points or 80%) the LMS (HealthStream) records complete (passed) & a score of 70. Trainers want to have the actual score achieved recorded in the LMS.

Hi all, I'm trying to resize an image in Captivate - in the user guide it says there should be a 'Display' dropdown but I can't find that anywhere in my Captivate programme. When I double click on the image I only get the resize option I can't see an image editing preview with "Crop the image, change the Image display, Responsive behavior, or Image focus, and view the behavior on the right." which it refers to in the User Guide. Can anyone advise what I'm missing?Thanks, Emily

I'm using Captivate 9 and LearnCenter as our LMS. LMS is set up to allow multiple quiz attempts. Captivate source file is set up to allow infinite attempts (review quiz is not selected), but when users get to the end of this quiz, the retake button is not shown. Within the project, the retake button is on the quiz results page like normal. I've tried it on Edge and Chrome, still having the same issue on both. Any suggestions?

Hi!! I'm having this particular problem: When my tester clicks in one button that have "reproduce this audio", the audio plays after a delay of one or two seconds. This happen when the course is on scorm.cloud. However, I dont have the same issue testing it by myself. Might be a reason why this happens? The same .zip doing that?

I have created a project in the new Captivate - 12.3.0.12 and I am able to publish as HTML with the reporting settings on for SCORM. I try uploading it to SCORM Cloud to test it and it won't upload. It just spins and spins. When I try uploading it to my LMS, same...it just times out or keeps spinning for eternity. I have other SCORM Files that I can upload and they go in with no issue. It appears to be the ones from this newest version, but we can't figure out why.I have tried publishing as 1.2 and 2004 and get the same results with both. All the projects preview just fine. I have been on with support and I have uninstalled, reinstalled - created a new project with just one slide and published that as SCORM and still, it won't upload. Is anyone else seeing this issue or have any suggestions?Captivate 12.3.0.12 on a Mac Sonoma 14.4.1

I have added some smart shape rollovers to a slide. When published to HTML5 in Browser a warning appears "Some slides or objects in this project are not supported in HTML5 format.Using Window > HTML5 Tracker, the rollovers are listed. However, the project and the rollovers run as intended with no errors.Not able to test on an LMS Any ideas why this error should appear when using rollovers? Classic Captivate 2019, Mini Mac Pro, Mac OS: Sonoma 14.4.1. Safari & FireFox browsers

I am facing flickering issues in the generated mp4 video (Select Preset: Youtube widescreen HD). How to resolve this? Or, which version of Captivate solves this issue?

Does anyone know if slide transitions will be available again in Captivate Classic 11.8?

I am facing flickering issues while generating video. How to resolve this? Or, which version of Captivate solves this issue?

I want to add custom behavior to SVG images in my Captivate project though JavaScript code. However, it seems like the SVG object is not loaded when the JavaScript code attempts to access it. The object is listed in the innerhtml parameter of the surrounding div (SVG_1c contains SVG_1c_object), but this element comes back empty or null no matter how I try to access it. var mySVG = document.getElementById("SVG_1c");console.log(mySVG.innerHTML);^This returns an empty string. var mySVG = document.getElementById("SVG_1c_object");console.log(mySVG);^This returns null (undefined). Is there a way to access this object in HTML, perhaps by waiting for the image to be loaded before running the rest of the script?