Questions

I simply get an error message that says "Installation failed" and it send me to an "error page" that links to some old System Requirements Page that doesn't even include the latest version of Captivate.Tried calling Adobe but they seem pretty clueless.

I have uploaded a project to LMS and with Audio added to slides (some are video demos) and also captions and it is all working correctly.I then uploaded a second project. This one the audio seems to stop before the last three words are heard. This can be for a single sentence or a paragraph and regardless of being added to a slide or a caption on a slide some of the slides are video demmos. For example the sentence  'Clicking on to the link wil enable you to access the form' you will only hear clicking on to the link will enable you to'What is more confusing the second project the slides are the same slides as in project one. (I just saved the project with a different name and then added more slides at the end for a group of different users). I can't figure out why when the second project is uploaded the audio on the same slides no longer has the last three words.I have tried republishing and uploading but it has made no difference.Any help gratefuly recieved as this is all new to

The "Continue" button on my Quiz Results slide is not working, when I click on it, it doesn't move to the next slide and the feature to choose what action happens next is not available, how do I make it go to the last slide.  The last slide is a slide I added that just says congratulations you passed.  Thanks! 

Hi, I can not figure out how to remove the progress bar from a quiz slide when the learner is taking the quiz, please advise.  I have a next button created that works, so I have no need for the progress bar at the bottom of the screen.  Thanks!

I'm working on a responsive Captivate 2017 project with breakpoints. I have created a simple animation in Adobe Animate, that has a movieclip and a button on it. When the button is pressed it plays the movieclip, but I also want this to be keyboard accessible, so I made it that when the user hits the 'g' key the movieclip will play as well.This is what my code in animate looks like (movieclip is named 'takeOff' and button is named 'goBtn'):this.play();createjs.Touch.enable(stage);this.goBtn.addEventListener("mousedown", go.bind(this));function go(){this.takeOff.gotoAndPlay(1);}window.addEventListener("keydown",keyPressed1.bind(this));function keyPressed1(evt){var theKey = evt.key.toLowerCase();if(theKey=="g"){this.takeOff.gotoAndPlay(1);}}It works perfectly when I test it in Chrome. It's an HTML5 document in Animate.When I export it as an OAM file and add it into my Captivate project, clicking the button works to run the movieclip, however pressing the G key does not. I'm wondering if

I don't have experience using an LMS yet. I just completed watching a Lynda.com video on Moodle.  It looks like the Moodle LMS would allow me to create quizzes instead of using Captivate. Am I correct is stating that this is the case? Or, is Captivate's quizes and an LMS integrated together?The way I see it now, I would upload the Captivate course and then use the LMS to create the quiz as a means of using the grading functions. Am I correct?Thanks

I am having an issue with the Software Simulation video, after publishing. There are a few sections in my captivate project that have video of navigation via scrolling sidebar. When I publish it (HTML) view it on my computer it works fine. When I view the slides that have video  on my mobile device those video portions are blank/white. (Tested in Chrome and Firefox same results) Any suggestions as to what is causing this/ how to fix it?

Recently I got a new work laptop that is running Windows 10. (My previous laptop had Windows 7.) In Windows 10, when I publish my video, mouse movement appears to be reducing speed before clicks even though I have the "Reduce Speed Before Click" option off for my mouse objects. Has anyone else seen this or found a solution?On both computers, the version of Captivate used was Captivate 9.

I've been fooling around with JavaScript and, with some excellent assistance from this forum, have made some headway. I have what looks like a very simple problem, but for some reason I can't get in to work. I have a text entry box with a variable, let's call it v_capVble. My On Success action is to execute a simple JS: JSVble = window.cpAPIInterface.getVariableValue('v_capVble');. So I'm assuming that when I enter something in the text entry box it will be stored in the JavaScript variable: JSVble.On the next slide I have the following JavaScript:If (JSVble === "TxtEntered") {     cp.Show ("SmartShape");}I'm assuming if I enter (in this case) TxtEntered, the smart shape (SmartShape), which was hidden, will appear. But alas, that isn't happening. Again, this seems pretty basic but for JavaScript newbies like me, what frequently seems simple is actually more involved. Again, I'm just fooling around, but if anyone has a quick solution it would be appreciated. Thanks.

I'm creating training material and would hate to buy stock photo's if characters are included with Captivate. However I'd like my PowerPoint themes to be consistent with eLearning modules. Is there a way to use characters from Captivate in PPT?

I have a responsive captivate project (working in captivate 2017) and several of my slides have videos that are set to autoplay upon slide enter. They all have video skin set to 'none' so autoplay is checked automatically, I also have auto rewind checked and under the 'timing' tab I have the display set for 'duration of video'I did this to give the videos an appearance of being a looping GIF. The reason I'm not using actual GIF files is because I've noticed when I set my preloader to 100% it still doesn't seem to load in GIFs (hence they have to load upon reaching the slide they are on), but it appears to load videos ahead of time.The issue is that when I test the course (both in project preview and published to a web server in Google Chrome) and go through the slides with these videos, they will show up the first time you go to the slide, but if you go back to the slide at all they will not show up. Any ideas why this happening / how to fix it?? Thanks.

Dear all,I'm on CP2017 and have the following issue and I'm wondering whether I am missing the obvious.I have a slide where I would like the following behaviour:As you enter the slide, an audio file will play (it's 9 seconds long). Once the audio file has finished playing, a video object on the slide should start playing automatically.So I have created an advanced action that gets triggered on slide entry that looks like this:Step 1: Play AudioStep 2: Delay Next Actions By 10 secondsStep 3: Execute JavaScript to start playing the video objectStep 4: ContinueThis all works amazingly when I test locally (all HTML5).  However, when I play this through our LMS, occasionally it happens that when you enter the slide, the initial audio will not start immediately, presumably due to a loading and buffering issue. Which means that what happens is:1) Slide shows, fires advanced action2) Audio gets triggered through Step 2 in the Advanced Action but does not start playing until two or three s

I am currently testing a couple of our existing captivate courses publishing in HTML5 instead of SWF. I have come across a couple of issues and just looking for advice on how best to handle. Our courses are all software simulations with a learning section (guiding them on where to click) and assessments (no guidance but essentially the same). We use clickboxes and text entry boxes to move to the next slide. All of our slides are divided into 2 parts: Instructions with clickbox/teb with pause. After the pause, the action is demonstrated, usually just the mouse clicking in the desired location + a highlight box.My problems so far are:- between each slide, we have a blank slide (0.1 seconds in length). This slide does 2 things: 1. moves the mouse just out of the way to top left. 2. advanced action on entry jumps to next slide. This is so that the mouse is not showing for the next slide - for the first half when we are giving an instruction.In SWF output, this works seamlessly. You don't n

I've done this many times on many different files in the past, but for some reason it's not working right now.I create an advanced action that runs on the "On Enter" for every page, that does several things, changing an object state, and either incrementing a variable, or assigning it. I've tried both ways, either way usually works just fine. This time however both ways aren't working.At the end I've got another conditional action that checks those variables, and a text caption that displays them. This variable is for making sure they visited the page. All of my variables for every single page aren't being set or incremented in two out of the three of my files I'm working on. They are still set to zero (their default value).I'm running the latest Captivate 2017 with the latest update. It does this in preview, and fully published/placed on an LMS. Screen shot, displaying one of the page variables via a text caption within Captivate at the end of the project:Screen shot, published/previe

I would like to design an online portfolio of interactive products I am creating through Adobe Captivate and Articulate. Which platform would be best? I was thinking Square Space and get a url OR I heard of people using Captivate itself to create a portfolio there. Any thoughts/suggestions welcome! Thanks in advance. 

I've been using Captivate since v8, so I guess I'm pretty fresh to the game. I've only just upgraded and started using Captivate 2017, and, in general, I'm loving the improvements.With that said, I have a rather text-heavy (medical/science) course that I'm trying to prototype for a client. I would love for it to be compatible across devices, but I'm not a huge fan of the "read more" icon that shows up when there's too much text. It works, of course, but I'm not sure that it is the best option for the client. While I can chunk the content into smaller sections, the client has seen a course produced in Articulate that, when you shrink the H-space across mobile devices, extends the V-space such that on a mobile device you are required to scroll up/down to read through the content by swiping up/down.So, the question: Without recourse to the breakpoint approach of Captivate 9 that allowed you to extend the height of the course beyond the physical dimensions of the device, is there a way tha

Hi,I am obliged to 'print' slides from captivate into a Word document for editing by other members of staff. Avoiding the inevitable discussion about how captivate is not designed for printing (I know, but I'm not in charge...), slides with buttons print all three states one on top of the other (regular text in the normal state, italic and coloured text in rollover and down), rendering the text illegible . Does anyone have a work around for this please? Thank you.

Hi everyone, My team has developed an interactive course using Adobe Captivate that works well when previewing in Captivate, however we have been unsuccessful when it comes to hosting the program. Our program contains about 30 minutes of video files so it's pretty large, and we need the ability to access the data people who complete the program enter (e.g., quizzes and typed responses). With that in mind, we we've been attempting to use Captivate Prime to host the program, however we continuously run into errors (e.g., inability to upload projects on our own, interactive buttons not working, videos not playing) that have so far been pretty frustrating and slow to be fixed. We've worked closely with Adobe's customer service team, however they often say the errors don't show on their end and we're coming up on a deadline where we'll need a solution that has yet to come with Prime. With this in mind, does anyone have any suggestions for hosting platforms outside of Captivate Prime? We're

Hey, I am a moodle Manager from the last two years, I recently ran across the need of storing the variables used in one scorm package in the next one too. I had a module1 that takes the city and some private information.I want that details to be shared in the module2 aswell. Making variables global, I've heard it can be done using js. I have some programming knowledge, but I am stuck in this. Please help me. I am using Adobe Captivate for making scorm packages.

I am using Adobe captivate 2017.I have various image butons in a presentation, and when i preview them in HTML5 they are pixelated.Each image is 1739x154, and the butons are 429x39, and they all have a Rolover state associatedIs there any way to eliminate this pixelation?

Hi,Once a demo is recorded, and you're in the Edit screen - is there a way to extend a zoom effect (or pan) longer than 5 seconds?

I have a Cp 2017 (10.0.1.285) project that I added 10 states to a transparent smart shape rather than creating a 10 slide branching slide. I have 10 separate Cp projects already published to our server and I added a web object for each published Cp project to each state of the transparent smart shape in the main project. I have corresponding smart shape buttons for each of the states. Thus each button changes the state of the multi-state object to the corresponding web object.Everything works when I preview in browser, however when I publish the project (SWF) to the server, the web objects don't load.Well, except they do load and play as intended when using Firefox (60.0.1) and Edge. The also load and play as expected for some IE11 users but not all, even though everyone has the same version (11.494.XXX)In addition, web objects placed on a slide rather than as a state within a multi-state object work fine in all browsers,The problem is that the course has to work for IE and going the t

I'm trying to record a software simulation using Captivate 9 and the Snap to Window checkbox is not working.  It won't let me check it if I have the window maximized, but when I minimize the window and try to adjust it to fit the red frame, once I check the Snap to Window checkbox it resizes my window and doesn't allow me to resize it.  I am using Google Chrome and I'm on Windows 10.  It used to work on my laptop when I was on a previous version of Windows.  I've seen a few other posts about this and already tried messing with the screen resolution and nothing has worked.Any help is appreciated!

HTTP 400 Error (Bad Request – Request Too Long) Issue in Captivate Lessons We have found a bug in Adobe Captivate on lessons that have 40+ slides in them. Once the user has viewed around 40 slides or so, they begin to get HTTP 400 Error (Bad Request – Request Too Long) errors on slides when video, audio or web-objects are being loaded. This error has been reproduced in Safari on a Mac, in Safari on an iPad Pro and in Chrome on an iPad Pro. This error is usually caused by corrupt cookies. In our tests, if we experience this issue we can exit the course, clear the site’s cookies and re-enter the lesson and everything will be working again, until we view another 40 slides or so. These 40 slides can be previously viewed slides or newly viewed slides. Looking further into the cookies, here is the data from document.cookie in the desktop version of Chrome, which is not affected by this issue:18467/1/0,2,3,4,5,6,7,8,9,10,12,13,14,15,16,17,18,19,20,22,23,24,25,26,27,28,29,30,31,33,34,35,36,3

HiI have created a simple drag and drop exercise to which I need to add a audio narrative - the audio is 24 seconds long.  When I import the narrative to my slide I'm asked if I would like the slide to extend to the length of the narrative. If i click 'no', my audio cuts off and if i click 'yes' it actually makes my slide much longer than the length of the audio even though visually on my timeline they appear to match.... so the learner is sat looking at a blank screen.....??Any help would be very much appreciated,ThanksKim