Questions

Hello I work at an event company. We are doing a drive through Santa experience and I need additional Character Animator Lisences. Adobe seams to have single lisences for everything exept CA. I would only need 1 or 2 to put on a jobsite computer. Thoghts other options? 

I have created my character and am now testing it in a scene. The problem I am having is when I blink, the entire head disappears. I made sure the head was not grouped with the eyes, I don't know what else it could be.

I need help! I followed all the steps for make my character to walk but I get in the behavior that there are no handles. But when I put the behaviors walk in the body works it but it walks very strange. I have the character animate 2020 3.3.1 . What would be the problem? I export my puppet for diagnose please

So my problem is that when I try editing the original file for the sticky puppet and when I go to save it, it returns the file on character animator with a brown background instead of it being transparent. I think it's because of the hair color component and I don't know how to restrict it to just the hair area and not the entire background. Please Help Thx

I'm trying to have my character cross her arms. When I do the recording it looks fine, but then when I play it back or export it as a video, one or sometimes both wrists get bent and her hands bend down (see her left hand). Any thoughts?

How does one merge takes in Character Animator 2020?  That is not an option that appears available to me. 

I just logged on to my Premiere Pro video to make some edits, and my Adobe Character is showing up red along with the some of the backgrouds (that were brought in from Ch. I can't find anything about this...help please! 

I created a character and use the Adobe mouth template mouth and I'm not sure why it is completely in accurate when I try to do a live lip-synch. Any advice to make it work? Thx! 🙂 M

Hi, I'm trying to send midi or key stroke signals from Ableton Live, thru Bome's, into Character Animator (CA). Does anyone know if it's possible for me to trigger something in Ableton live and simulaneously send the signal to CA to trigger my puppet? I can't seem to get CA to recorgnize any signals coming from Bomes. Thanks!

I want to use an app on my phone as a midi device for Character Animator. My Mac recognizes it, the problem is Character Animator is not listed on the audio devices panel on the left. Just Encore and Premiere are listed. Should it be listed or is there another way to connect it? Thanks!

Hi I'm having a problem with the audio inside Character Animator. When I record myself talking and the finished product is placed into the scene the audio suddenly becomes very slow, crackly and goes out of sync with the animation. It's not my mic as I have even recorded the file separately and imported it in and Animator does the exact same thing. Anyone know of anyways to fix this?I tried googling it, but most answers were for not being able to hear the audio, but I can for mine it's just bad. Any help would be awesome thank you. 

For some reason, only my left pupil is able to move. For the most part, I copied virtually everything from my left eye to my right but it seems as if it doesnt want to move. I was comparing the seperate layers and it seems the Right Eye layer has this person symbol on it while the Left Eye doesn't. Is that the source of the issue? What exactly do these symbols mean?  

I have a puppet that I partially modeled off the Brooklyn Buddies Bunny puppet, in that there is a shared Head puppet used to create head positions (left quarter, front, right quarter) and other facial expressions (eyebrows, etc.). This Head puppet is used three times in my parent puppet, once for each of the body views (right profile, left profile, frontal). When the Head puppet is added to a scene by itself, all of its swap sets and triggers work perfectly. However, when the parent puppet, containing the Heads is in a scene, the swap sets and triggers do not seem to do anything. The Head puppet has its own Triggers behavior. I have made sure that all Triggers behaviors are armed in Record mode. Even using the Controls Panel, there is no response. All swap sets and triggers for the parent puppet work fine. One thing I've noticed in the Bunny puppet is that the swap sets for the child Head and Arm puppets also appear in the Triggers panel for the parent puppet. Mine do n

Whenever I hit the record button and whatever puppet I use - a custom one or one from the library - it doesn't work. The character freezes and I'm not able to record anything

Navigating the timeline horizontally is done by holding shift and scrolling the mousewheel, I do feel that this could be done much smoother. For example by just clicking the middle mouse wheel and dragging, like the way most other programs work with that feature. I think people would be much more used to it right away.I also experience that when I first zoom the timeline with Alt + Scroll, I have to click once before I can use Shift+scroll to navigate horizontally. This really makes it feel unsmooth to navigate the timeline. A simple upgrade for this would make it more pleasent to work in character animator! 🙂 Would be amazing if it could be fixed

Hello, I have a character puppet for a client that wants swap sets for things like skin tone, hair color, and shirt style. The arms are rigged and work fine until I add either the transform behavior to the hand and arm group for a skin tone or layer picker behavior for the sleeve style and color. When I add the behaviors the arm is no longer dragging correctly. I either have the swap set working or the arm working but not both together. Is there a way to get this to work or do I have to just use keyboard triggers instead? Below is a screen shot of what I have going on. Any help is grately appreciated!  Thanks,Stephanie 

Hello,Is there a height limit in CH? I recently had to build a puppet sideways because I couldnt make the frame height larger than 4320. Was curious if I was doing something wrong.Please note this is not a question about using vector images and scaling. I just want to know if there is something I had setup wrong that prevented me from making the frame size taller.Thank you.

Hello. I have ran into a bit of an issue with my puppet. For this puppet I'm doing animation poses by only using cycle layers- not draggers. Then assigning triggers to the layer. It works expect when the character is in idol the arms disappear as seend in the screenshot. Not sure if there is a solution. Is it possible to do this? Thank you guys!    

This XML crash dump was created, when i had initiated and run an export of a character animator scene, thru Media encoder from H.64 -> mp4 format. The error occured after around 2:00:00 hours of encoding elapsed time.I was on CUDA assisted encode.  <?xml version="1.0"?><!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd"><crashreport serviceVersion="3.0.2" clientVersion="3.0.2" applicationName="Character Animator" applicationVersion="3.4" build="185" source="Windows-Client" crashType="n/a"><time year="2020" month="11" day="25" hour="11" minute="59" second="36" timeoffset="-420" timezone="US Mountain Standard Time"/><user guid="ab48631c-58c8-4710-a160-a4a40bfef3b3"/><system platform="Windows 10 Home Single Language" osversion="10.0" osbuild="17134" applicationlanguage="en-us" userlanguage="en-IN" oslanguage="en-US" ram="8052" machine="Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz" model="Intel64 Family 6 Model 158 Stepping 10" cpuCount

Hey there, i buy for me the Adobe Creative Cloud just to use Character Animator, but when is try to Record the camera is a little bit laggy and so the fluent work is not possibly how i´t like to be.Its not a catastrophe but it disturb me enough to look for a new mac. I load up the pics from my actuall mac, maye they is any solution, but if not, i am willing to buy a new one, but i really just need it for Character Animator so maybe you can help me which one is good enough to work perfekt with CA and doesn´t cost 5000 Dollar 🙂 Because i was searching a little bit, and there a so many different types of macs, i does´t see throw the jungle haha Any help 🙂 THX for Help and THX for such a great programm like CA !!!!!!!!!  

I downloaded the Walker puppet from Ok Samurai to study the combination of walking and head turning behaviors and in the Rigging Issues control panel I keep getting a long list of Right Pupil - Layer tagged as right pupil size is not being use by any behaviors. I did not change anything in the walker in this issue came up from the original file. Does anyone know what this rigging issue means and how to fix it?

Hi!I got an issue with my audio file. I imported it into CH and when I play the scene, the beginning of the audio works correctly but it sounds suddenly disappear after 2 min. I check my audio file but it works perfectly fine in my music reader.I don't know why the end is missing in character animator. I already tried to delete it and imported it again but nothing change.Does anyone know where the problem might come from?Find attached a screenshot of my timeline. The cursor is where does the sound stop.The audio file is a MP3 fileThanks

I'm exporting my Char Anim movies to import into Premiere/AfterEffects using Cineform codec with alpha channel.  Are there any video players available that will show the actual contents of these videos?  Right now I basically have to import them into Premiere to see them.  Neither Quicktime Player nor VLC will show the video content, they'll only play the audio portion of the video.   

I have no idea why the colors are wrong in Character Animator.There seem to be no options for colorsettings when omporting files into Character Animator.Check the Screenshot to see what different colors i get in Ai, Ae and Ch., they all look different. Anyone the same problem?and thanks 🙂

So, I've apparently just lost a few days of work because I added some layers to a character psd.  I open the file and get 'internal error code (405861230:237+36) attempt to index nil value' and then 'couldn't find required item at project path'.  I've relinked the file in the properties panel and the link is blue, so it should all be good, but the puppet isn't showing. This is a nightmare. Does anyone know why this happens? Is it a random bug?  I'm at the start of a long paid project and the thought of more work going down the drain and missing deadlines isn't fun.  The thought of doing it all in the incredibly slow After Effects isn't appealing either.