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Participant
March 8, 2021
Answered

註冊時使用錯誤的email,該如何取消或修正?

  • March 8, 2021
  • 2 replies
  • 1650 views

您好,

  由於日前在註冊時把email少打了一個英文字母,導致我在試用期間到期想取消時,卻無法收到Adobe的相關email,因此,就必須支付Adobe的訂購費用。結果,我現在需要使用Adobe時,卻無法登入帳號,因為忘記密碼設定,也無法更新密碼,請協助更正email帳號,或是於下個月續訂版本時,請停止扣款,感謝。

  或是,有其它方式可以解決錯誤email的設定更改嗎?再請回信至<Removed by Moderator>

This topic has been closed for replies.
Correct answer Peru Bob

Go to Adobe Customer Service:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

2 replies

Participant
April 26, 2022

我的信箱一樣

信箱pdf都有密碼 都不能打開……

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
March 8, 2021