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Participant
April 5, 2020
Question

access temporarily disabled because to many sign-ins?

  • April 5, 2020
  • 3 replies
  • 5485 views

hi,

 

i downloaded all of adobes ios apps and signed in one after one and along the way i got this message while trying to sign-in: 'for security reasons your access is temporarily disabled. for more details, contact adobe customer support.'

 

can it be that it's because of the dozen of sign-ins?

 

*it happens in more than one app

 

ฅ^•ﻌ•^ฅ

This topic has been closed for replies.

3 replies

Just Shoot Me
Legend
April 5, 2020

It would also be a good idea to List the Adobe apps you are installing on your i Phone and or Pad.

 

Just Shoot Me
Legend
April 5, 2020

AFAIK you only have to Sign In to One App. That creates a License file of some type that other Apps Look for and use to verify your subscription to use that app.

 

John T Smith
Community Expert
Community Expert
April 5, 2020

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI