I'm being charged for an Adobe subscription on my card, but I don't know which billing account I hav

Where they able to solve your problem? I was on a call yesterday with customer service that got me nowhere. I have no active subscription, and I've been charged 2019. They can't even track it through my debit card. The only option I'm being told I have, from my bank, is to cancel our card and get a new one (with a new number). Which is absurd. I'd also like to be reimbursed for the years of paying without an active subscription! 

Have you contacted the fraud number for your credit card?

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

Hi @Mariana_Seratti6803,

Thank you for reaching out, and I sincerely apologize for any frustration this issue has caused. I am moving your thread to the appropriate community, where the relevant experts will be better equipped to assist you further.

We appreciate your patience and understanding.

Regards,