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Participant
November 11, 2019
質問

I purchased all apps and now it says my trial period is over

  • November 11, 2019
  • 返信数 1.
  • 217 ビュー

As I said on the subject, I purchased all the apps on a monthly signature. The purchase was made on the 4th and now all the apps are saying my trial period is almost over. I shouldn't even be on trial period. How can I contact adobe to solve this problem?

このトピックへの返信は締め切られました。

返信数 1

Nancy OShea
Community Expert
Community Expert
November 11, 2019

Log-in to your Adobe Account to confirm your order is recorded.

https://account.adbobe.com/plans

Also see this help article.

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Nancy O'Shea— Product User & Community Expert