Проблема с платежными реквизитами. Обновите платежную информацию.

Forum|Forum|3 years ago
April 3, 2022
2 replies
906 views

Привет! У меня проблема с оплатой подписки, написано "Проблема с платежными реквизитами. Обновите платежную информацию". Я обновляла. Я из России, дело в этом? Что мне делать? Как оплатить подписку?

Billing

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Nancy OShea

Community Expert

If you're a current customer, Adobe handles account matters on a case-by-case basis.

https://blog.adobe.com/en/publish/2022/03/04/adobe-stops-all-new-sales-in-russia

CONTACT ADOBE SUPPORT:
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Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Nancy O'Shea— Product User & Community Expert

kglad

Community Expert

using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

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